12fifty5 on University

I’ve been staying here at Quadrangles, well I guess 12FIFITY5 On University now, for a good 3 months I’d say. And for the most part it’s been good. Friendly staff who actually do care about you and will try their best to make your stay here as comfortable as possible. I didn’t know how old management was but they must not have cared for the complex, with the whole roach problems and so forth. But the new management drop loads of money to fix the problem. Reading through some Unilocal reviews and found some people are blaming the new management for all the problems that’s going around when really it’s not their fault. They are trying their best to fix what old management didn’t do, people don’t understand that when that happens it will take Time, so keep in mind people «patients is a virtue.» The down fall yes is that they do not offer cox as their internet/​cable provider cause I do prefer them. However, the new laundry machines in the laundry facilities are great! No more of the laundry cards and having a rough time with the card filler thing. Paying directly to the machines is much better. everyone’s experience will be different then others. It’s just a situations that you gotta experience it yourself.

SO MANY BUGS! I have lived here for almost a month now and I see at least 5 roaches a day. It is disgusting!
I have told the office multiple times and the exterminator just comes in a sprays, they never actually try to stop the problem!
I am disgusted at how many bugs get in my food and then they are bad now, because roaches are filthy!
Rent is cheap, but I would rather spend more to not live with bugs every day…
When we moved in, the carpets were slightly cleaned, there were dead bugs in the cabinets in the kitchen…
The rod in the shower was broken, it looked like they didn’t even clean before we moved in, the bath was black, the fridge had old stains, the oven had stuff in the drawer still from the previous owners, its disgusting, no wonder there are so many bugs here.
The pools are nice and big, often way cooler than you expect…
Lots of international students here…
I will be moving out by the end of the lease, this place is just Crap

AWFUL — Under New management, but place is beyond repair. I am moving out before my lease ends, and forfeiting the last two weeks because I just can’t stand to live here anymore. Cockroaches are everywhere, whether you are extremely clean and tidy or your place is a pigsty. Our neighbors are extremely messy (which is an understatement) and my place is extremely well-​kept, and both apartments have issues– in fact ever building has an issue here. So they bombed this past week, saying everything had to be pulled from cabinets and you had to vacate the apartment for at least 4 hours after treatment– well no note was ever left when I got home from work, but the chemicals made me sick to my stomach.
All in the same week– my sink became clogged– the piping and buildings have been so mismanaged over the years, the build up from other people started to rear its ugly head into my apartment. I went to the office to report that I had an emergency because my sink was flooding, and they brushed it off. I repeated myself, saying that it was an emergency and needed maintenance ASAP– They came over quickly, but then said they needed to call a plumber– the plumber showed up hours later (8:30pm) and was there until 10:30pm at which said he didn’t have all the tools he needed and he would be back– he never came back– so for the next 2 days– I waited to get this fixed. AND there is STILL 2 HUGE holes in the kitchen wall– great way to waste the electricity! I went to complain ask for some sort of reimbursement because I had no running water, couldn’t cook for 3 nights and the holes are still there!
Unless they renovate every single inch of this property– I would not touch it with a 10-​foot pole.
STAY AWAY!

Ok the cockroaches here are out of control… I know damn well I’m not the problem… cleaning standards in the Army were no challenge for me… not only that but I just moved from Indian School Rd and 19^th Avenue where it’s straight ghetto and even there I saw maybe 2 cockroaches in the 14 months I was there… I’ve been here almost 2 months and have seen atleast 10… great neighborhood but this complex might not be the best choice… have fun living here :/

General:
I am a student at ASU and have been staying here for about an year. I moved out from University Park (sucked big time) and came here. I find this place very peaceful, clean (no bedbugs or roaches unless you invite them).
Price:
I find the rent to be pretty moderate, comparable to other good apts.
Gym:
It has a small but decent gym with fewer machines (I am a morning person, so I never had any problems getting hold of treadmill or elliptical).
Maintenance:
All my maintenance requests were taken care in time (max 2 days). No water problems, although in summers, I did have some problem with the AC not being able to cool the house but I guess that’s the Arizona summer to blame for.
Internet:
The only thing that sucks is the internet. They allow you to get *only* a centurylink connection which is very slow, no cox (I find it better).
Laundry:
People (students) are very unrespectful of others time, they put in the laundry and don’t take it out for hours. This is very irritating.
Security:
It is a gated community and their is a security patrol at night. Still I keep my bike in the house’s balcony instead of locking it out in the open at the bike stands
All in all I liked my stay here. And it’s a good place for *students* going to ASU.

Good apartments and attitude at the office, maintenance folks bit grumpy and reason i would say, they dont have an annual maintenance check. most of the apt have age-​old rusted hinges that fall, stoves that need repair, lights with delays and alarm that turns on and off at its own will at times and roaches in summer, less if u planning not to cook!!! lol, I would suggest to make sure to have a regular /​yearly check on the stuff in all apt.

I lived in this complex for 27 months.
Pros:
close to ASU.
Cons:
* Every year the rent increased by 50 dollars.
* Not enough bike racks. My bike got stolen there.
* Maintenance response is very slow. takes up to 3 days sometimes.
* Their central air conditioning is very old and consumes a lot of energy (Electric bill in the summer goes up to $ 175 for a one bedroom, setting the thermostat to 78 degrees. In both summers I lived there the AC stopped cooling and the maintenance showed their incompetency by taking about a whole month and 4 work orders to fix the issue. In the beginning they tried to convince me that nothing was wrong. At the end I insisted they change the thermostat and it fixed the problem. I FIXED it for them, they had no desire in even trying to figure out what the problem was.
* Their infrastructure do not support Cable TV or Cable Internet. You’re forced to get either Satellite TV/​Internet or DSL Internet.
* They will rip you off when you move out by taking all your security deposit and sending you a bill for damages that are normal wear and tear. and they will charge you for cleaning the carpet and the apartment no matter what!!! and will send you a letter saying if you don’t pay the bill will go to a collection agency to ruin your credit!
* BEWARE OF COCKROACHES. This place is infested with cockroaches like no one’s business. In the summer they will attack your apartment. I keep my apartment clean and take the trash out all the time. I even have them spray it every week and couldn’t stop them. They told me I should use a sink and a bathtub stoppers all the time. In fact, that helped but I’m a human and I forget sometimes to do that resulting in a massive cockroach attack. Their sewer system is infested with cockroaches. AVOID AT ALL COST!
I WILL NEVER ADVISE A FRIEND TO LIVE THERE. THEY’RE MUCH BETTER PLACES IN THE SAME PRICE RANGE. I MOVED TO A MUCH BETTER PLACE FOR THE SAME PRICE. I WISH I DIDN’T EXTEND MY CONTRACT WITH THEM. FACT IS I WAS TOO LASY TO MOVE OUT BUT AFTER TWO YEARS I THOUGHT I HAD ENOUGH!!!

It’s nice but nothing fancy. If you are looking for something cheap and close to the ASU campus, look no more. No major complaints. I do enjoy the quiet community and the fact that when the gate works, it’s a somewhat gated community. All in all not bad.

Maintenance staff are good but the ‘ladies @ Office’ need some PR classes. They should have Volley ball courts/​some out door facilities for such a large complex. Lost my bike and have seen many others lose them too but nothing was done about it. Will charge all kinds of stupid fees/​fines when you move out even if everything is fine [don’t even think of getting your deposit back]

I lived there for 8 months and had nothing but problems. The carpet was bad, the dish washer doesnt work and it always has water clogged and the maintenance guys never gave a permanant solution. The dish washer stopped working after every 6 – 7 days. They also have problem with the internet. Even though we have 40 mbps of speed from quest (the only company the apartments support) the apartments only support 20mbps because of old wiring for the apartment. The gates were always open except for fridays (wonder what kind of security policy it was). There were cockroaches all over the houses and bed bugs too. The apartment office people were the most rude people I have ever seen. They also had wierd policies to get out of the lease and heavy fines and they never provide the right details to residents. its 60 $ to pay the rent the next day after 1^st and 15 $ more to pay using a credit card. All that they want is the money and once you pay your rent they never care about any of the isssues. The rent is also very expensive for the crappy apartment full of issues. Never go with Quadrangles apartments, Beware!

My overall review for the place is mixed. Many of what people say in previous reviews are the same things we deal with on a daily basis. The mowing/​leafblowing before sunrise every thursday lol. The office lady’s are pretty mean and I always feel like I’m bothering them. The gate’s are so messed up here, and never on a set schedule. Overall not a bad place, didn’t hate it didn’t love it. Seems to be better then places back behind us lol.

Prices are somewhat high for the quality of the place. They also have a really weird annoying gate issue where certain gates are by code, another is open most of the time but sometimes it’s early or later than the usual time, the other gate is exit only. Come up with a system and stick to it! The office ladies are not particularly helpful or cheerful. They are just there and usually have a dumb excuse for whatever your complaint was. I had a bike stolen and my car messed with in the parking lot. I’ve seen other bikes stolen from here also. Maintenance guys are nice and pretty efficient. My apartment is the upgraded option and we still need a new dishwasher and the carpet had a big stain upon move in– that was noted on the walk through. All amenities that are located in the office area are only available during office hours– tanning, computer and printing area, laundry card machine and bathrooms. The gym is open if you rent a key to get in for $ 25. The game room also needs that rented key and you have to get the pool balls from the office. No couch to watch tv in game room. Pretty good location for ASU and light rail. The neighbors are all mostly super weird. Not your typical college complex. It’s a half step above my last crappy apartment.

First off, Lindsey L. that rated this place 4 stars works in the office. Call and ask for Lindsey if you don’t believe me.
My experience living in the Quadrangles was average. The location is great, the apartments are small, they keep the grounds clean and groomed, and the landscaping is really loud, really early. I was broke into once and so was a friend of mine. I suppose that could happen anywhere.
However, there is not enough Astro-​glyde on this planet to ease the raping they put on me when I moved out. I was unable to attend the walk through (only between 9 and 4, Mon-​Fri) so I apparently forfeited my right to reasonable charges. I kept my place pristine, but I was charged several hundred dollars in addition to my deposit for damages. Here’s a few of the charges, copied ver batum from the list.
Counter Resurfacing Bathroom (Touch-​Up) — $ 45
Counter Resurfacing Kitchen (Touch-​Up) — $ 45
Kitchen Cleaning– $ 65
I was 23 when I lived there. I was finished with college and lived with my girlfriend. This was not a party apartment. We both worked professional jobs and kept our place immaculate. My point is, they will charge you outrageous amounts for completely bogus charges like $ 65 to clean a 3x6ft kitchen and ‘counter touch up’. I don’t even know what that means, but the counters were the last thing I thought I’d be charged for.
I called the office to discuss the charges and they were having absolutely nothing to do with my attempt at negotiations. Her response was «Well, I didn’t do the walk through but the apartment is already rented out so we can’t go back and look. You must pay your balance or we’re sending your account to collections and this will reflect on your credit score».
Great. So I’ve been charged a few hundred dollars for items I’m not responsible for, nor did I agree to, and if I don’t pay it they’re sending my to collections.
This is called ‘extortion’. I felt like I lived in Russia. I was tempted to fight it legally but the lawyer would have cost more than the charges. They know that, so they do this to everyone because you have no choice but to pay it. They’ll make a few hundred bucks off everyone that moves out and make thousands over the year. I’ve never dealt with such a dishonest and unethical business in my life.
I have filed a claim with the Better Business Bureau in Phoenix. If you’ve had a similar experience, I would encourage you to do the same. With enough claims the Attorney General will get invloved.
If you are thinking of moving here, I would avoid this place like the plague unless you have a lot of money that you don’t care about.

The maintenance staff is really helpful and quick to fix any problems you may have. So far I have had no problems despite the time maintenance came for my ac but they fixed it the same day and where there within ten minutes of reporting the issue! so don’t get swayed by the bad reviews people give. It is a nice quite place to live and very close to campus.

All around this place was just horrible to live at! Even when you visit the office the staff (four women situated in each corner) will continue whatever gossip and issues they have while you wait standing in the middle of the room. And even when they do get around to you they are always aiming to push you out the door as fast as possible.
The late fee if you are a few hours late on rent? $ 60!(luckily i was never late) On top of my paying $ 800 for my crappy one bedroom.
To get to my front door i have to go through three different gates… but security is still a huge issue here, a few of my friends used to live here and they both had there apts broken into.
Whenever my A/​C Unit kicks on it starts dripping in the middle of the hall, I know have to leave a bucket underneath it at all times so it doesn’t ruin the carpet anymore.
The dumpsters are ALWAYS full w/​o fail. If you plan on throwing out your trash you either have to be there right after they take it or throw it on the side (in which case people come and pick through it for some reason).
My neighbors were a wonderful hispanic family, the wife constantly cooked and would invite me over all of the time. BUT, when she would do the dishes and use the garbage disposal it ended up in all of my sinks and the shower, if i left anything in the sink it would have chunks of whatever they ate the night before. The shower was even worse,(i’m a guy w/​almost no hair, and for some reason the tub manages to have hair in it every morning, along w/​a very nice black film of things that backed up into it)
Maybe i was unlucky w/​this place at every turn and everybody else loves it, but judging the last review i doubt it, I would have avoided this place like the plague if I had known what i would be getting myself into.

Fabulous pool scene (at least to me when I was 18), with 3 pools. One was generally relegated to the families who were dumb enough to live in basically campus apartments, the other 2 were for the keg parties and drunk pool orgies.
Don’t let the 2-​star review mislead you. I didn’t have any particular bad experiences here. I lived on the bottom floor and never got my apartment broken into. There was always ample covered parking and my car was never messed with either. The apartments are just kinda old. I also never had any bug issues but then again, I am not adverse to cleaning.
However, the negative points are for the leafblowers with their goddamned jetpacks that begin at approximately 5am. Yeah, I know it’s hot anytime after 5am, but why couldn’t they do it later in the AM or even the evening? Or never??! I don’t recall any of my neighbors and I EVER discussing how much of a problem we had with all the leaves everywhere.