Acura of Tempe

Falsely advertising parts pricing on-​line. My family has been coming here for years. Due to this last experience over about $ 10, I will never return or recommend you. Your actions clearly represent what kind of crappy dealership you really are. I reached out the the GM to voice my concerns and they went un-​answered. You just lost a lot of business, I hope it was worth it!

I just purchased my 3^rd car from Acura of Tempe and I plan to do my 4^th with them. I truly appreciate the professional treatment, and friendly environment at Acura of Tempe.
Each time I have made a purchase I was assisted by Luis Sofre, he is always very helpful and I now he works hard to get me the best offer. Without hesitation he is willing to assist, let me test drive and works with me on getting the deal done. I highly recommend this sales associate.
The sales manager, Gregg Meisenzahl was very accommodating. He really made me feel like the business was appreciated, and appreciated him willingness to work with me and make sure I was completely satisfied.

Me and my wife decided it was time to change her car an 05 TSX she wanted an Acura since the one she had gave her a great service, so we went straight to Acura of Tempe to look for a replacement. As soon as we start looking through the lot Michael Swindle came to say hi and invited us to see the whole lineup. Very corteus he asked how did we liked the old TSX and based on our answers he suggested a test drive on a 2016 TLX. From that point was just about a great experience just what you should expect to find at a luxury car dealership. The sales manager was very friendly and Virginia from finance was very fun. My daughter loved the desk board she uses to easily work on all the documentation. Bottom line we got to the dealer at 6:00 pm and by 9:00 pm we weere heading back home in a 2016 TLX V6. If you are looking for great service and a great buying experience go to Acura of Tempe.

We just bought our new MDX from Chelsea. The very best sales person! We also worked with Virginia in finance and she was great to work with
We highly recommend Acura of Tempe to get your next car! And remember to ask for Chelsea
Paul and Deborah Aiken
Bullhead City Arizona

I recently went to Acura of Tempe to get a part for my MDX. The part was not in stock, but Leo in the parts department found the part and had it there for me the next day.
My car is not new, and when it needs parts they will come from Acura of Tempe.

The Service department takes very good care of me every time, even without an appointment. They are quick to get you in a loner car if it’s too long of a wait. They take the hassle and stress out of vehicle maintenance.

I don’t usually go to Acura of Tempe, but I thought I’d give them a try since my usual mechanic was out of town. Before bringing in my car I inspected it thoroughly. Imagine my surprise when Acura of Tempe told me I had several «large» leaks, dangerously under-​inflated tires, and steering issues. Oddly, I was unable to see any of these issues myself when I inspected my car after pickup. I immediately took my car to my normal mechanic (who specializes in Hondas and Acura) and asked him to look at all the «issues» Acura of Tempe claimed were wrong. My mechanic found only one thing on their laundry list of «problems.» When I voiced my concerns, I was assured of get a call from a manager – I was never contacted again.

Bought a new car (ILX 2016) on Saturday & had such a positive experience. Patrick Aigner was so helpful & not pushy like you get at other dealerships. You can tell that he genuinely cares about his customers & wants to help to get them the best deal possible while providing amazing customer service. Also, Virginia in finance was very nice & helpful as well. I had such a great experience and am excited to a part of the Acura family :)

I just got home from buying an Acura RDX from Acura of Tempe. I have to say this was the most pleasant and painless car-​buying experience of my entire life. No hassle. No pressure. Gave me more for my trade-​in than I expected. Gave me a better deal on the new car than I expected. Everyone was absolutely super.

Purchased my TLX here in January 2015 and the sales process was excellent. Chelsea & Gary are professional, helpful and no pressure; they are simply the best.
Abel is a very helpful service advisor and makes it very easy for the customer.
The customer lounge/​waiting area is well-​supplied with snacks, beverages and cable-​TV; very comfortable too.
One minor gripe: the waiting area TV channels cannot be changed by the customer or the customer service folks, so we were stuck watching (philosophically left-​leaning) CNN grill Chicago’s mayor for an hour. Either allow the channel to be changed or put the TV on some neutral station like Home and Garden remodeling. CNN shows some politically offensive material and some that isn’t really suitable for children (e.g. gross details of violent crimes).

To Barry Northan, the guy who said I shouldn’t buy the 2012 Acura MDX from his dealership. Thanks for the tip. I ended up getting a 2016 Acura MDX AWD tech package from another dealership. You’re welcome.

Such a nice and professional staff at this dealership! I worked with Luis, Virginia, & Steve and I can honestly say that I never once felt any of them were trying to be shady or anything like that. No one was pushy & everyone just seemed like they wanted to be helpful. This is the second time I have gotten an Acura from this dealership & would definitely recommend anyone to go here.

Just leased an Acura RDX and it was a very satisfying experience. I worked with Patrick Aigner who is very pleasant, knowledgeable and most important, was not pushy at all. Along with Patrick and the management staff, I was able to get the price I had aimed for. It was the best car buying experience I have had.
If you’re looking for an Acura, this is the place; see Patrick.

Everyone here seemed highly professional, with a no-​pressure, courteous buying environment compared to many other dealerships. GM Ken W. and sales manager Gregg M. are a class act, very down to earth and knowledgeable about their cars. Hope to deal with them again!

Just got a brand new TLX today from Acura of Tempe. Car shopping can often be a rather stressful and difficult experience. That definitely wasn’t the case this time. Thank you to everyone (Thomas Wojcik, Sales Associate; Steve Rotunda, Sales Manager; Virginia Trumbull, Finance Manager) involved in my purchase for making it a great overall experience.
The main reason why I’m so pleased with this is the fact that I never felt pressured. Everyone seemed genuinely concerned about me and meeting my needs. I was comfortable the entire time feeling like I was in control of the sale. On top of it all, it was the quickest car purchase I’ve ever encountered.
I would highly recommend going to Acura of Tempe if you’re looking for a new (or used) car. The Acura reputation pretty much speaks for itself, but it’s the people involved that can ultimately make or break a deal when you’re shopping for a car. Just remember to ask for Thomas Wojcik.

I’ve bought 4 new cars from 4 different manufacturers over the years and Acura Tempe was absolutely the best dealership experience thus far. And you don’t hear that often about dealerships. Patrick was wonderful to work with, really gave us a sense of our options and did his best to get us what we needed without any high pressure sales tactics. We weren’t even planning on buying that day, but the experience was so perfect and everyone so kind, we decided to make it happen!

By far the best car purchasing experience I have had! I have been searching for the past month, looking for the right vehicle. I have never owned or even sat in an Acura. It was actually my last stop after test driving plenty of other vehicles.
After a month of looking at Hondas’s BMW’s, Toyotas, Fords, etc. I was honestly anxious to walk into a dealership again. I learned to hate the Honda dealership because of the «hard-​sell» mentality, or the BMW «1-​liners» that the sales guys use. And the Toyota guys just didn’t seem to care at all. I honestly thought that those guys all hate their jobs?
Acura of Tempe was by far the best experience! I worked with Thomas, and his manager, and both of them were as chill and down to earth as any people I have worked with. They were knowledgable, friendly, not in any pushy, but wanted me to spend time making sure I was happy with our deal. It was seriously, just an awesome experience. These guys definitely enjoy what they do, and I hope that others visit these guys and realize how great these people really are!

The sleaziest dealership I’ve encountered so far in my current car search. After negotiating a price, we arrived to complete the purchase and pick up our car. They upped the price by $ 2k due to a «miscalculation.» They called to see if we were coming over that morning, yet failed to admit their «pricing error» before we made the trip and instead tried to engage us in a bait and switch maneuver – effectively wasting our morning. We turned heel and walked out. Soooo scummy and unethical, all of them.

Had a great car buying experience.
Steve Rotonda and Bob Banes were both awesome to deal with. I was in-​and-​out in just a couple of hours, which was what I told them I needed to happen.
Would I buy a car from them again?
Of course.
Thanks guys — see you in a few years.

This review is for their service department. Prices are pretty fair and competitive compared to other dealerships and mechanics. Paid $ 400 to have my Power Steering pump fixed because it was leaking in my 2008 TL. A day later, it is leaking again, worse than it was before. I have called and left messages and no one returns my calls.
The staff do seem very friendly. Nice area to hang uot if you neeed to wait and they provide free beverages and snacks as you wait as well.