Dickey’s BBQ Pit

I read all these rave reviews about how good their sauce is. It’s too bad I didn’t get to try it…
I ordered delivery via Grub Hub today and I’m pretty irked. I understand that Grub Hub deliveries take a bit longer than your normal pizza delivery, but this was the worst experience ever with delivery.
I was able to watch my order go through all of the steps after I ordered about $ 50 worth of food including the tip (which I now regret doing) for myself and a coworker. Our delivery driver was Kevin, if you get Kevin, hunker down and get ready to wait an additional hour just for delivery. I watched for a good 20 minutes while his car did not move on the map, to the point where I was wondering if the map was even working. Finally he began moving «toward» my location, but then quickly started to clearly get lost. He drove around my building several times, making wrong turns, as if GPS is not a thing easily available in 2016. When he arrived, his car sat in the parking lot on the map for another ten minutes before he FINALLY called me to tell me he was at security. I had left instructions to deliver at my lobby and exactly where to go, and it was not «go to security». He also got my name wrong to add insult to injury. I told him where to go and then waited another TEN MINUTES while he got back in his car and drove to the right place. We’re talking about 100 yards here. Not a giant complex. He finally found me and I was displeased to see he was covered in sweat and driving with his windows rolled down, midday in the AZ heat. This meant, everything that should be cold, like coleslaw, was grossly warm, and everything that was supposed to be warm, like french fries and onion strings were cold and soggy from the breeze blowing in the window right into the bag sitting on his front seat. Long story short, it is just under 5 miles door to door from Dickey’s to my lobby and it took over an hour to get here in what should have taken 20 minutes TOPS. Unacceptable. He might be a nice guy and all, but shouldn’t be delivering food.
Speaking of food, I should probably review that. From what I can tell, since it was either too cold or too warm, this food could be really good! I could smell the smoke instantly and it has permeated my shirt and hands, that’s a good thing. Any food that can cover me in smoke like a meat flavored cigarette is fine by me. All of the meats were very tender, all of the sides had great flavor. I was able to share with my coworker so we got to try lots of different menu items. I liked the sausages the most, and the brisket and pulled pork were so good (for being cold and dry). My favorite side has got to be the green beans. I’m just super bummed because it was all so beat to death from sitting on a front seat for over an hour.
To put a final fork in this experience, we received no BBQ Sauce in our to go bag. As one other reviewer noted, how can anyone put all of this BBQ meat into the bag and not think, «hey, they’re going to want sauce too». Nope, nada, zip, zilch on the sauce. I don’t want to assume it was the delivery guy Kevin’s onus to put sauce in the bag, but I will anyways. There are no options on Grub Hub to order a bottle of or a side of or any other version of sauce, so I assume that customers assume they’re getting sauce.
If you’re ever on Mill Ave., and want some BBQ, I say go for it! Just don’t order delivery. If I’m ever on Mill Ave., which I am NEVER on Mill Ave., and I want to stand in line, I’ll go here. The chances of ordering delivery again are about 2% for fears of getting the same driver and then feeling the fury of KNOWING he’s been here before but doesn’t remember.
Sorry Dickey.

The staff is the nicest I’ve encountered at any of these locations. Polite and friendly and they even crack jokes with you. Customer service is great. Food wise you get what you pay for, no complaints about anything here. GET THE MAC AND CHESSE! It’s the best here!

I couldn’t help but feel massively cheated by this place. When you pay $ 13 for a meal that is supposed to have three meats and you get as little as I did… I mean it was utterly pitiful. I couldn’t believe it. The only upside to that was my eyes being bigger than my stomach and thus the bitter reality did not allow me to waste food.
The mac n’ cheese was okay, nothing to write home about. But not bad.
The jalapeño beans were super bland. I tried to spice them up with their bbq sauce, but alas their bbq is lame too, so that did not help.
It’s bothersome that they have three different bbq sauces that ARE NOT DIFFERENT. They taste the same, only one is a tiny bit sweeter and one is a little spicier. But they pass them off as three different kinds. Cheap, cheap, cheap.
The meat was not bad but way way way overpriced for what you get.
They have free soft serve vanilla ice cream, which I made sure to get two servings of and was tempted to waste some just to get my moneys worth. I get that this is a bbq place and will be a little smoky, but dammnnnn… isn’t there like some sort of ventilation or something? I don’t mind a little smoke but golly gee this was bad.
I probably would not go back because there’s just so many better food options out there. Why settle? Life is too short for meh food and experiences.

Went to Dickey’s today with my husband and kids. Andrew, the manager was so friendly and professional. Our food, as always, was delicious! This is like a fastish food joint, but with actual good food (novel concept)! The place was clean and the food was hot and prepared fresh. I love that you can mix up the BBQ sauces to whatever your liking. Not to mention the soft-​serve ice cream after a delicious meal! FYI kids eat free on Sundays, which is a great deal for families.

Just had lunch with my mom here and the food was great! Try the loaded potatoe side, it’s awesome!

This place is the bomb! I used to get the half rack of pork ribs and they were delicious, but a little pricey. Since then I have graduated to the «Deal of the Day». I typically come in on Tuesdays and Thursdays. Let me tell you this is a literally smokin’ deal. You get two meats of the day plus two sides of your choice, pickle, onion, a roll and a large drink. This is for about $ 9. The meats are just incredible. Pulled pork, cheesy sausage, pork ribs, you name it. Strangely, I have never availed myself of the free soft-​serve ice cream, but I know it’s there if I want it. The location is excellent: near campus, but off the beaten path of Mill Avenue, so you won’t be tripping over dirty hippies on your way in the door.

The food here is delicious and you really can’t go wrong with what you get. Pulled pork, brisket, chicken, turkey is all smoked and never left under any heat lamps. There are three types of barbecue to try; original, spicy, and sweet. All are great tasting and go with anything you get.
All of your favorite southern sides are there and the fried okra is a must along with your southern sweet tea.

I used to think franchised BBQ can’t be good. then Dickeys came to town and proved me wrong. I eat here often since I work just a few blocks away. Its always good! I dare you to walk anywhere near the place and not get hungry. The aroma of smoke and meat wafts in the air. Try it and you’ll be hooked like I am.

The pulled pork and Mac & cheese is delicious. They have free self serve ice cream too which I love! You should come here and the staff is friendly. When I went they answered questions about the menu and gave suggestions because I couldn’t decide what to order. Overall a good experience and great place to go to.

I was warned about this place. Walked I’m all the Caucasian people were addressed, we the blacks were not. When it came to us the blacks we were treated like SPIT. We finally got addressed like a minute and a half later, in a you don’t belong way, or a you disgust me way! Spencer and the guy making the sandwiches gave us disgusting looks. Now when the elderly white couple came to the counter they were treated like ROYALTY, i kid you not. Idk but that’s not how you act in costumer service. Even me being a server I know how to put on a Proffesional face.

So it did seem clean… which is good but the bbq was not good … when ordering… I did a three piece and the guy behind the counter asked me if he could surprise me with the third piece … whats that about? Anyways .I did enjoy the cake I got for desert but the bbq was lousy.

Worst catering experience ever. Not on time and didn’t prepare what was ordered. Owner was rude and didn’t respect our organization. The food is good, but I will never order from Dickey’s in Tempe again.

Dickey’s is very good and very clean. I got the Big Barbecue with brisket and Mac and cheese. The sandwich was good, the Mac and cheese was comforting.
The service was great, Josh (or was it John?) came and talked to us and was very nice. There were also numerous employees that came to check on the self service station while we were there, and cleaning the tables. It was nice to see the employees care so much about the cleanliness of the restaurant.
The free dessert samples and free ice cream were awesome too. :)

Great sliced beef sandwich. I’m a seasoned BBQ lover, and this place hit the spot. Not exactly like we had back in the motherland of TX, but as good as anything I have found in AZ. Will be coming back to get my fix. The baked beans seemed to be out of a can, but I still enjoyed them. The Shiner Bock was a great compliment.

I went there for lunch and luckily got there early; Dickey’s is definitely a popular place for lunch. When my vendor and I left the place was packed.
When I stepped up to the counter to order, I must have looked dazed (by all the good choices lol) that the cashier asked if I had ever eaten there before. Once I said «No» he explained the whole menu. I ended up ordering the 2 meat plate and it comes with 2 sides. My meat choices were the pulled pork and the chicken breast, my 2 sides were the creamy cole slaw, and the waffle fries. There is one size, plastic, drink cup (yay souvenir) and free ice cream. Also, you get to choose what bbq sauce (out of 3-Dickey’s original, hot n spicey, and sweet) and how much since its next to the soda machine.
My vendors food was at our table even before she sat down with her drink! Now that’s service :)
The chicken breast was AMAZING. Warm and moist, could be cut with a plastic knife. It had flavor, so even if I wasn’t a sauce fan, the chicken would have been good on its own. The same goes for the pulled pork. Now, the only reason I didn’t give a 5^th star is because my pulled pork wasn’t warm, it wasn’t cold, but it should have been heated up before it was served to me. However, even with that issue the pulled pork was delicious! I was too full to partake in the free ice cream, but I’m sure I’ll be visiting Dickey’s again. *Side note* The staff isn’t half bad to look at either

Super tasty. Nice people, quick service, ice cream. I am gonna crave this. I had the western sandwich, or something like that.

I dropped by this place for dinner. I ordered:
2 Meat Platter: beef brisket, sausages, dinner roll, some bean chili like thing, onion rings
Total: $ 11 – 12
The service is friendly and good. They brought out everything without the roll and promptly informed me that it was in the oven, toasting up. They brought it out soon after.
Also, there was definitely Wi-​Fi. I wasn’t sure if it was from the restaurant itself, but my laptop connected to something and I was able to read my emails.
As for the food. I’m sorry to say it was unlike the service. The beef brisket was very dry. Not jerky dry, but it was kind of like a powdery dry. The sausage was a sausage, kind of smoky, spicy and sweet. The bean chili was very sweet (and some people like my mother would love it). The bread, was soft and airy. It reminded me of a roll I might find at «Texas Roadhouse» with a slight baking powder flavor (it’s like a pancake’s aftertaste).
Everything was fine, until I started the onion rings. It was not fried right. It was definitely very crispy but also pretty oily in a bad way. I wasn’t sure if it was just the onions inside the batter that was giving me issues, so I laid it out on my napkin. It left a rather noticeable oil ring.
All in all, I get the feeling they are still learning the franchise’s instructions. However, I’m going to have to have to say that the service was not horrible. I’m going to let some time pass before I give them a try again. Those onion rings…

I’ll give them credit for having decent pulled pork. That’s all the good I can say.
The over priced mac n cheese was brought out cold, I asked for it to be warmed up and the guy who brought it back out looked so annoyed that he had to put it in the microwave for 30 seconds and clearly demonstrated such.
I’m waiting inside right now as I write this review, I’ve been waiting for the manager for about 30 mins when they said he would come talk to me in 5 mins.
I called ahead to ask if they had WiFi and the girl told me yes. When I got here another girl said they do have WiFi but its for employees only.
I wasn’t sure why that would be the case and I asked to talk to the manager if and why that’s true. Here I am waiting.
Fairly lame experience here, customer service isn’t easy I guess.

Fast bbq. Free ice cream. What else do I need to say. The price is good for what you get. it may not be a stake house but it’s better then fast-​food.

Went in around lunch time and the place is tiny, had to wait about 10 minutes just to sit down somewhere… The food was excellent, just felt rushed and crammed into a small location.
Oh and they have free ice cream, which is delicious.