Midas

The service provided here was PHENOMENAL. I called originally to price check a quote I received somewhere else. After getting Drew on the phone I went a head a booked the appointment. The repair was half the price of the original quote but what sealed the deal was Drew’s customer service. He was extremely pleasant and listened to detail what I was looking for.
I went to take my car in and was able to take it home within the time frame that was given. My car ran so smooth I’m sure the excitement was on my face when I drove home.
I will be coming here for any future maintenance and repairs.

Took my BMW X5 in to get brakes done. Everything went well great price great service and manager was very professional he went above and beyond. Also the tech working on my truck was very helpful. Thanks Guys

Awesome! Had my oil changed, transmission flushed, new brake light, new brakes and rotars and a new battery for a very reasonable price. They even gave me a voucher for a free oil change in the future. ¹⁰⁄₁₀ would come again

YAAAAAAAY for Drew!!! My parents have been coming here for years, and when my now not so new car (5 years old) started needing some minor work done, they referred me over here. I had an oil change done by them last year but my dad dealt with it, so it wasn’t fair to rate them back then. This year, about March, I needed my brakes done, and a few flushes. To the tune of I think 800 bucks, however they did have a rebate at the time, so I agreed to all the work. A few months later the brakes started making a funny noise so I took it in, apparently a rock was stuck somewhere and it was an easy fix. Now most recently, I started getting a terrible grinding noise. No good. I called Drew, probably sounding panicked, and he insisted I bring it in right away to have a look. We dropped it off the next morning, no appointment necessary, and they got it taken care of right away. I don’t think it was a rock issue this last time, but they had to «shave something down» or something along the lines of that. Point being, he was extremely friendly, prompt, and honest. The ONLY reason I am not giving 5 stars is because this location is not that close to me. However, I will absolutely continue to drive east, to stay with this location. As a young female, trust, especially in this industry when other places try to pull one over on you, is SO important. I would highly recommend.

Ordered a groupon for an oil change! Had to make an appointment and they are busy but definitely worth waiting a week. The staff is extremely warm and friendly. They do a complete full point inspection and aren’t pushy on air filters and trying to make more money. Honest and respectable business and you can watch your car from the waiting area which is big, and clean. I will be getting my oil changed here from now on, full point inspection and tire rotation! Thank you Midas for making it so enjoyable.

These guys are great! Ask for Drew — the guy is a class act. I drove from Maricopa because the 2 tire shops there are horrible and rip offs! For my trouble to give Midas my business these guys went above and far beyond with their pricing and service. I really hope you consider this location. It’s well worth it!

I was referred to this Midas location by my regular mechanic who said Midas could do the job better than they could. Big deal coming from my mechanic who I have used for about 15 years. So what was the job?
Well I have a Tahoe Z71 that made this really great sound — if you are a guy. Not so much for the wife who hated the noise. I finally gave in and as a surprise I had the muffler replaced today.
Drew met me and commisreated about the noise and agreed the truck sounded really good — BUT — that muffler had to go. He was helpful and got me in the same day and about an hour later I had a really quiet Z71. Yea I know guys who wants that? Well we have been happily together for 35 years and it was a small price to pay to have her get back in my truck for road trips.
Drew and his crew are not in the happy marriage business but they are friendly, honest and get the job done for mufflers. And for those who hate to wait for auto work there are a bunch of restaurants close enough to walk to and you can see Costco from the parking lot. Or??? get a cup of coffee and sit in the lobby and talk to the people who come in because some good conversations were going on.
Thank you Drew.

I went in to get my brakes looked at and I left a very satisfied customer. They are so welcoming and always have a smile and great attitude. I am huge on customer service and trust they know how to treat customers. Great job!

Went in today for an oil change and brake pads. Returning customer and once again they knock the service out of the park. Tina and the new manager there are really nice and you get a sense that they are 100% up front with you. Nice to walk in to a place and you are treated nice. I could not believe Tina remembered my first name! It had been 2 or 3 months! Good job! That kind of service is rare these days. Thanks. I will be back!

I am happy to report that the general manager from Midas has reached out to me and we are headed in the right direction towards building a relationship. A formal apology, sincere apology, and genuine apology has helped me restore faith in the business. Mr. Cooper, who runs the N. Scottsdale location is the reason I would consider taking my Mini back to any Midas location. Thank you sir, for showing me that customers do come first.

I first went to another shop to get my oil leak checked, and they told me it was the rack and pinion replacement for $ 1200. I went to Midas for a second opinion since they didn’t charge for a quick look at the leak, and they found the source of the problem which is different than what the shop found, and I could see it for myself which in no doubt this was the source, for $ 300. The free quick inspection look, and the reasonable price is the reason for the 5 stars. Jeff, who helped me out, was nice as well.

This Midas location is amazing! This was our first experience using Midas, and we are forever customers now. They were very accurate in their assessment of the car and gave reasonable quotes for the work. We were thrilled with the customer service to allow us to use multiple coupons, which aided in big savings. Thank you Midas! We will see you soon!

So thankful that customer service still exists. They were quick and easy and physically showed me what was wrong so that I didn’t feel like I was just paying for something I didn’t need, like a lot of shops make me feel. I will definitely be back.

The customer service was outstanding! I had a screw stuck in my tire and they plugged it up quickly. Definitely will keep this shop in mind when I need service to my car in the future! Thanks guys!

Went there today in need of some serious help with my brakes and I had the pleasure of working with Paul. I explained the situation of my brakes and the horrible «grinding» noise and that money was tight and just now had the chance to get in and needed the best possible solution for the lowest price. Paul made me feel 100% comfortable and explained what worked was needed and extended what discount were available. I had my two young kids with me and he was so accommodating offering snacks, water and even a quarter to my daughter for some candy from the vending machine. Things like this matter to me and mean so much because not only did I feel welcome my kids did as well. The staff as a whole was friendly and I will most definitely be a repeat customer. Thank you so much Midas team for taking care of me!

Ok so after reading some of the reviews on here I was a bit hesitant to bring my car here but I am so glad I did. Mike, the store manager, was great. He explained what was wrong with my car and what I could do to prevent future damage or problems. Even when I had left the shop my car was tweaking and the sound in my car wasn’t working. I called Mike and he said «bring it back and I’ll take a look at it» go figure as soon as Mike turned the car on it was working just fine. Great customer service. I will definitely be bringing my car back here.

These guys were excellent! They provided me with an Über inspection for $ 20; I was in and out in about :20 minutes max. Most sites had a week + wait; but why wait — for $ 20! Excellent service!

I had a tire blowout really late on a Thursday night recently and car problems for me send my anxiety through the roof! I called 5 different tire places Friday morning and they all stated that they didn’t carry my size of tire; understandable. Not one person offered to order it and have it in same day except Midas. They have definitely earned my business and coming from a family of Discount Tire employees; I have shared this with my other family and friends and they will be using Midas in the future. Professional, quick, and didn’t overcharge me. I would recommend them to anyone!

Great service! Manager Mike was soo nice and helpful. Would recommend this place. Also, it’s an added bonus that they had free coffee :)

As I’m heading back to California I realized my front license plate was broken. I stopped by Midas and with open arms the manager Mike Boyce came outside and helped me fix my license plate. During the process I got to know Mike well enough to realize that he has sacrificed a lot to support his family, but continues to work hard and stay humble.
There are many companies out there that would like characters like him and personally I would say you guys have a diamond in the rough.
I will be back again!