Taco Bell

I work at the epic thrift across the street. I always eat at this Taco Bell but usually go through the drive through. I had to get food for all my coworkers so I decided to go inside. Unfortunately, I am so bad with name but the blond cashier and the older gentleman who I believe was the manager were the just so pleasant! They gave me a good laugh and really helped me out. I had to carry a lot of stuff so one of the cooks out everything into one bag for me and the manager opened up the door. These little things really make a difference for me! I will be back and make it a point to come in instead of go through the drive though! Thanks from the epic team :)

I am extremely frustrated. So the lobby is closed but the drive thru is open. I check the hours and they say they are open till one. On the door on lobby hours it simply states that they open at 7. Currently, I have no car as a student so I must use my bike to get everywhere. Even though the establishment is fully functional, they will not serve me, a paying customer, through the drive thru because all I have is a bicycle. Well I am not ever coming here again. Put the correct hours up. Extremely dissatisfied.

Now that I’m a vegan, there aren’t quite as many eating choices for me when I’m on the go. Fortunately, Taco Bell has added vegan (no meat, no dairy) options. They call it Fresco style and I’ve had really tasty tacos and burritos with zero animal products. I am happy to have this eating option if I’m on the road or just feel like a taco or a burrito.

Holy guacamole the customer service at this tbell is awesome! This is my neighborhood Taco Bell, and by far the friendliest one I’ve ever been too. (And I’m a Taco Bell addict so that says something). Well my man and I decided on another Thursday night grubbing at our favorite place, and we hit up the drive-​thru as per usual. I decided to go for a boss wrap, a first time for me. The wait was pretty long, but not unreasonable and the staff was really apologetic. They even gave us a 50% coupon for our next visit – SCORE! We also discovered they gave us a few free bags of chips too. So we get home to discover those weren’t actually free chips, but an order that entirely was not ours and yes, that means that also the boss wrap was nowhere to be found! So we headed back and opted for the inside option to explain what happened. Not only did they once again become truly apologetic, but they made our correct order right away and refunded me! That’s right, free food! It was honestly so sweet, and totally unexpected to be honest. I just really wanted my boss wrap and they went above and beyond. So when you’re deciding where to grub, I highly recommend this establishment. In my opinion, the greatest Taco Bell in all the land! (PS the boss wrap was amazing!)

This Taco Bell is always on point. Last night the drive thru guy took our order in a spooky Halloween voice (it was Oct 31) and gave us all a great experience getting some late night munchies. And it’s Taco Bell so the food was obviously heavenly

I went through the drive through here last week and the gentleman who helped us (Jordan J.) was great! He was hilarious! This guy needs a promotion for sure and definitely deserves a spot on tv some day. He brightened my day and I’ll come back here just for the awesome service.

With fast food, I only review it based on the service.
Everyone knows Taco Bell is delicious and you’re lying if you say you don’t think that.
Glad we cleared that up.
This Taco Bell is par for the course in regards to food. However, they shine in regards to customer service. Below is a dialogue of typical fast food businesses in a drive-​thru setting:
Me: [pulls up to order] Hi!
Fast Food Restaurant: Hi, what would you like?
And now this Taco Bell:
Me: [pulls up to order} Hi!
Taco Bell: Hi! How is your day going?
This three extra seconds they spend is so freakin’ polite, I can’t even. If you’re craving a Mexican pizza, go to this location where they charm the heck outta ya.

I love Taco Bell. I’m a Taco Bell freak. I live very close to this location, and they have never gotten my order correct. I ordered a bean burrito, I got a potato burrito. My taco had absolutely no meat in it. My taco salad had no beans. All of these were never resolved because I go through the drive through and by the time I get home I do not want to travel all the way back. They should take more time to get the orders correct and make sure they are giving out better quality food.