Paul S Chang Orthodontist

Dr Paul Chang has the best services in town and also great price! I love chatting with his assistants and the front desk ladies! My mom and I both had braces with them years ago and I haven’t break any of the retainers! My mom also did the whitening after her braces too and continued to buy the whitening strips from them (This reflects their quality of the products they use). I trust their work and quality and especially for the economy nowadays, they have the best price!
It is really sad to see the one star review and I understands that they’ve always been super busy. Some might be unsatisfied with their services, but I had a great time there. The wife is always trying to make things reasonable and you never want to judge people with their English. I see that they’ve work hard for their fame and referrals and they do very well without spending money on advertising their office.
I would say don’t mind the reviews but go ahead to them for consultation and see if you like them like I do :)

YOU MUST COME HERE!!! To be honest, at first i was a little hesitant to come here because of the one review i read on here on Unilocal.Eventually, i gave in out of curiosity and decided that i had nothing to lose– besides some time. When i first called in for an appointment, they were very polite and patient with me and they told me that Dr. Chang would be in at 3. Actually 3 was a little late for me, so i told the receptionist and the doctor was willing to come in half an hour early just for me. I know this doesn’t sound like much but i thought it was very nice of them to accommodate my schedule. Today i went for my consultation and i got a little lost because Google maps was slightly inaccurate. So i called the office and the Dr. Chang personally spoke with me and he even came out to a street corner so i could see him and he showed me where the office was. I was very impressed because usually orthodontist don’t bother coming out and just give you directions from inside the office. As i first entered the office, the receptionist came out and turned on the fans and greeted us nicely which actually caught me off guard because this was nothing like the review i read on Unilocal.Immediately i was brought into an examination room and Dr. Chang was very gentle and he did a thorough examination and gave us some options. Eventually we decided on not taking out any teeth which made my mom very happy! Then we were lead to a room where the receptionist and my mom discussed fees and different programs. Not only is the hospitality great, the prices are also VERY affordable. Sp then and there we decided that i was getting my braces there. What can i say? We were hooked (in a good way) and immediately we signed the contract and the lady was nice enough to spend an hour going over the contract and answering all our questions. The only down part of my visit was when my phone died but the lady let me charge it which also make me VERY HAPPY: D All in all this was a GREAT experience! Usually I’m not one to do reviews but this place is truly amazing that i just had to and i cant stand the fact that its only getting one star from the previous review which is quite misleading because i think the office has made a huge improvement since the person that wrote the last review’s visit. THE BEST ORTHO I HAVE BEEN TO YET! I WOULD DEFINITELY RECOMMEND TO EVERYBODY AND THE RESULTS ARE GREAT BECAUSE I HAVE FRIENDS THAT COME HERE.

This is not even me being dramatic– perhaps bitter. But DO NOT GO HERE. I first heard of this place because my sister had Dr. Chang as an orthodontist way back then. When it came to be my turn to have braces, I came here, not realizing I would be put down by his atrocious and vicious money-​greedy wife. He is also pretty greedy. I came here with my mom just to talk about how long it would take and whatnot, but I hated it from the start because his wife began talking to me very condescendingly. She told me that negotiations were not my business. She has pretty broken down English, so it was more like, «Girl, this not your business. You mind yours. I mind mine.» It was awful. Ironically, this place is called Smile Clinic. I do nothing but frown when i come here. I’ve been there for a couple of months, and the ladies who help out are generally pretty nice. However, there’s just this one girl who I JUST CANNOT STAND. She absolutely has no idea what’s she’s doing. It wastes a ton of time. And I just happen to have her do my teeth every week, after waiting about 45 minutes even when I have an appointment. I’m also a bracket-​breaker (broke 4), 3 of which I was not even eating at the time. This place charges for brackets (just more evidence of being money-​greedy), and Dr. Chang himself is a pretty pissy guy. I came in after breaking my fourth bracket (in my sleep) and he accused me of lying about it. He kept shutting me down, saying, «impossible» and pretty much screaming at me about how ridiculous this was. After the appointment, I asked him if he was going to change my wires, and he yelled, «No. Why would I do that? You’re teeth aren’t even aligned. You keep breaking brackets, we’re just wasting time. Go pay for the bracket at the counter, $ 20.» After I left, I just started crying, and I cry about once a year. This was absolutely ridiculous and messed up. There is hardly anything good about this place. Don’t waste your money, time, and sanity here.