Staples

So, my husband went to this staples and the lady in the printer area was rude to him. She also told him that their printer was not working and nobody else in the store would help him. Let this sink in, Staples, a store full of printers, has NO PRINTER WORKING to help a customer!!!

Not s single person came to ask if I needed help. No one greeted me, nothing! Worst service I have ever had at a Staples!

Don’t ever shop Staples. So it is not one location, it is Staples as a whole. Staples in Temple, Tx sent wrong lap top, they sold me the touch screen version of this model but sent me a regular one. I never had touch screen. I am very busy and didn’t even attempt to use the touch screen. A couple of weeks went by and I began to customize my lap top when I realized that it was not a touch screen. When I took it to the store they tell me two weeks is the exchange policy. Nothing they can do. Of course, they didn’t know who they were dealing with. Then when it was being exchanged, they insisted on needing the booklet. Well, I took care of that. Turns out they don’t need the booklet that bad. Now new one may have hardware issues. Went to Austin location. Left that day to back up and return. Cutting it close to closing. Called at 6:50 to make sure they were not closing 5 minutes early or something. The voice greeting said they were already closed. I turned around and went home. I went back the next day. They need the box that it came with. Well, it is in Temple, Tx IF I even still had it. This location doesn’t care. I called the store in Temple, Tx to explain to the manager at Staples on Barbara Jordon so he can explain the history of my ordeal as I already did to the Austin manager. Austin location still didn’t care. My father had to drive to Austin from Temple to bring me the box. I hate Staples and do not trust them.

If you’ve been to one Staples, you’ve been to them all. I like going here for office chairs because they have a nice selection, it’s close to my house & the staff are usually very knowledgeable & helpful. Plus they have weekly deals that are worth checking out. After Christmas time & around back to school time, they also have great deals on office supply stuff.