Went here for a simple oil change. I waited an hour for them to tell me they can’t get the drain pan plug out. These people are totally incompetent. Terrible experience.
Shelley G.
Évaluation du lieu : 5 Kaufman, TX
This is a decent sized Wal-Mart for this area — the only one in a 45 minute drive radius. We do most of our shopping at this store and usually find what we need in everything from clothing to groceries. The folks at this store are very friendly. When my elderly, blind dog went missing from our fenced yard, I put up flyers everywhere I thought people might see them. I talked to the manager and she let me put up the flyers with a photo of my dog in various locations of the store to help find my baby. I will never forget that. Not all stores were as friendly or accommodating. In another dog-related story, I once spotted a pair of dogs in someone’s truck when it was over 100 degrees outside in this Wal-Mart’s parking lot. I took a photo of the vehicle with my phone and called the police to let them know the location and license plate of the truck. I then went to the customer service area of the store and told them what happened. The manager got on the loudspeaker and boldly announced, «To the owner of the grey Chevy with license plate XXX-XXX, it is over 100 degrees outside with your dogs trapped in your truck. Are you crazy?! The cops are on their way, so you better drop your stuff and rescue your dogs before the police break your windows!» People in the store cheered. I went out about 5 minutes later and the truck was gone.