Christian Brothers Automotive

I am a recent transplant to the Woodlands from Chicago and due to poor previous experiences with automotive shops up north, I am incredibly suspect of them. When I needed to have some work done on my car, my landlord recommended Christian Brothers and I am so grateful he did. Never in my 20 years of driving have I had such outstanding service. Chadwick and his team bent over backwards to make sure that all of my issues were addressed and resolved in a very timely and HONEST manner at a very reasonable price. He was very upfront about what I needed to have fixed as well as what I didn’t, which was refreshing given most shops will try and push unnecessary maintenance on you. I would never dream of taking my car anywhere else and neither should you. These guys are the absolute BEST!

I am so impressed with this company!!! They went over and beyond on my son’s Bronco!!! Randy was so very kind and explained everything he was going to do to get my sons’s bronco up and going!!! What really impressed me that they were working extra hard this morning to get cars fixed on Christmas Eve!!! Wow!!! I would recommend to everyone I know to go there! They are a honest Christians that go the extra mile to make a customer happy!!! Thank you Randy and the staff at Christian Brothers for all your honesty and hard work!!! You made my son so very happy!

They did what other shops would not even attempt. I was told by several other mechanics that an aftermarket part does not fit for what I needed. I was also told that this whole piece had to be replaced instead of just what was inside. They were concerned with saving me money. They took the extra steps to repair my car with just the parts I needed and not the extra that I didn’t need. They also tried the aftermarket parts when the other companies said no from the beginning. They were able to turn an $ 1800 repair into a $ 1500 repair because they cared enough to try, and the repair was much faster than expected. They have a new customer for life now, me!

These guys have the friendly thing down-​pat, but you are paying a significant premium for The Woodlands convenience and add-​ons. Price compare, and Google the recommended repair to make sure everything is really needed! You are paying dealership prices, and sometimes for unnecessary procedures, without brand expertise or factory parts. They’ll get it fixed, and stand behind the repair, but it will cost you.

If I could give this awful automotive shop zero stars I would. We were having some clutch problems on our car, we originally wanted to go to a different shop but because of the reviews on here we decided to give CBA a shot. What a waste of time! We dropped our car off at 7am to just be INSPECTED (no they were not pulling the transmission out at this point) by noon we still had not recieved any word from them. Come 2pm we called them, yes I’ll say it again, we called them and they told us a technician was inspecting at the moment. First bogus lie! 3 more hours pass (remember they were just inspecting it not even working on it) and again we call them. This time they say oh we’ve been busy he’s looking at it right now. Second lie! THE NEXT DAY around 10am we get a phone call saying they’ve finally INSPECTED it and quoted us $ 1300 to fix it when 3 other shops had told us the entire job would only be $ 800 parts & labor. Yes, THREE other shops. We told them no way were we paying that much and when we came to pick the car up from them 7 HOURS later, our car was still sitting on the racks in their garage. Nothing was taken apart with the car, they just simply kept it up there, no wonder it took them an entire day to inspect it in the first place! What an unproductive company, if they really cared about their customers they would have put our car back in the parking lot after we told them we weren’t accepting their service. Sure it didn’t hurt us any to have it sitting up there but WOW what a waste of all of their sorry customer’s time. Insanely OVERPRICED, UNPRODUCTIVE, MONEY HUNGRY mechanics. AWFUL shop, do not waste your time.

Not a 1^st choice in auto repair. I went there with my wife’s 2004 Trailblazer that was having some problems. I thought they would be a good place to go but I was wrong. They charged me around $ 600 to work on my car. They fixed a few parts and gave it a tune up. But I noticed the car still seemed to not be fixed. I still had noticeable power issues and the car just wasn’t running right. A couple months later while visiting my parents I took it to my hometown mechanic. As soon as I drove up he said, «Sounds like you got something wrong with your manifold.» He took a closer look and told me either I had a bad gasket or a crack in the manifold but wouldn’t know without getting into it. He let me know if cracked the repair would run about $ 1K. So I put a for sale sign on the car that day minus $ 1K under normal asking and sold it letting the buyer know the issue. I should have gone back and complained but I was just glad to be done with it.
Stay away from CB– I don’t think they tried to cheat me… I just think they were incompetent.

Fixing an older car is difficult at best.
After changing the radiator myself in my 2000 Isuzu Rodeo, I took it to Christian Brothers to have them replace a thermostat which is difficult to access. They completed the work (about a four hour task, it’s under the manifold), but the car overheated so they took it all apart again to replace the thermostat. It still overheated so they inspected the water pump and determined that it was in good condition and didn’t need replacement (a five hour task).
They did end up solving the problem, but they only charged me for replacing the thermostat, replacing a broken bolt and fan motor, but not for the two additional times that they tore into the engine.
They are very cordial, capable and fair.