Update March 2016: something must be in the water in this place, as the attitude of Chapman Lumber’s employees remain the same, meaning extremely poor, disrespectful and overall Little concern for the customer. I was in the market for two fire doors and I had someone to install them. I had contacted Home Depot, but I figured I give someone local such as Chapman Lumber, the business. Upon calling Chapman Lumber, I got the same nonsense, it appeared that the person went to the phone did not care and was unwilling to help. I said to them that I needed one 32 inch door and one 36 inch door, along with information on the hinges and which way it’s wrong. The representative asked me what the width was and I told them I did not know. Then I felt that he berated me, since he told me I should know what the overall width of the door was, otherwise he couldn’t give me a price or even a ballpark price. Obviously I did not use Chapman Lumber, drove to Home Depot, picked up the two doors, and had them installed the next day. It is very sad that the local businesses continue to disappoint. I would not even dream of calling Chapman Lumber or given them one dollar number mine one cent for anything, based on the attitude and poor customer service.
JOHN S.
Évaluation du lieu : 1 Farmington, CT
Nice store. Good layout. So so service. Don’t sell broken bundles of cedar shingles. Huge disappointment.