ANGL

Came to this store to find a dress for a wedding and after finding one that I may like I told the sales clerk that I would have to come back with a different bra on to see if the dress would work for me and after having an answer for all my problems I still wasn’t convinced so I put the dress down so then the sales girl said the magic words «well if you don’t like it, you can just return it» so I felt okay with buying it and returning it if it didn’t work out. Of course it didn’t work out and when i got ready to return it I looked at the receipt and the fine print said «NO REFUNDS» Exchange and store credit only. Ugh she failed to mention that when she sold me the dress. When I went back to return the dress the same girl was there and I let her know what she told me and what the receipt said were not the same thing. She said that she didn’t tell me what I absolutely know she told me. I explained that I NOW understand the store policy but it was not what she told me the first time, I feel like it was a misrepresentation to make a sale. So now I“m stuck with a store credit to a store I don’t even shop at.

Don’t buy anything if you might return it or it is a gift. I understand the credit only policy. I don’t understand the rude manager, the 25 minutes it took or the inability to issue a store gift certificate. They only keep the credit linked to your email, something I choose to keep free of their spam. Refused to do a simple exchange without it. I will never shop there again.
Super nice sales clerk, cute, but expensive clothes.

I love the clothes love the shop can sometimes be a bit expensive but worth it :) nice costumer service too

Fantastic prices but even better customer service!
The sales clerk Veronica us a blessing… make this one a manager! Love this place. dropped a grip last week…
Thanks for the great service.

i love angl and have shopped at several including Pasadena, Santa Barbara, Simi Valley, and Thousand Oaks. I had a great experience at this one recently when the team there was attentive, but not overly, addressed all my questions and made me feel extremely welcome. i shopped on ⁴⁄₇. :)