Atria Park of Grand Oaks

We transferred our parent here from the other Atria facility in Thousand Oaks. He is much happier & the level of care is far superior. The staff goes above and beyond, and the rooms are beautiful albeit on the pricy side. I couldn’t think of anywhere I would rather place a parent requiring assisted living supportive services. We recently had to (our call) transfer our parent into the memory care side and we are beyond pleased. Any issue and we are notified (falls, etc) immediately. The staff is friendly, well trained, attentive, and extremely communicative. I should be so lucky when I’m 90.

As an employee of Atria Grand Oaks, I see the commitment of delivering excellent customer service with very high standards. There have been many improvements made over the past 4 months and consider it an honor to serve families. There is no better profession than to make a difference in someone’s day and have a team with the heart to serve others. We have an incredible group of residents that have lived amazing lives and had many incredible experiences. We love learning from these folks and being a part of their lives.

Very nice facility! My Dad loves the community, they give great support, and the people who work here are great as well. The employees/​staff have bent over backyards to make his new home comfortable, warm and very accommodating. The community is lively, friendly, well maintained, and lovely. There is absolutely NO SMELLS here, as the former hater, Kate C. is writing about, but I do agree with her as far as the large companies who own these facilities… they are absolutely sucking money out of the residents, and adult children to pay these extremely high prices at all of these assisted living facilities… and every thing is ala carte… nothing is included accept for the room and board… all services are EXTRA! Which is really not great. It will add alot to the already high prices, and for that they should be ashamed of themselves… they have figured out a way to rip off the families for sure!