Build-A-Bear Workshop

I know that build a bear has their own service survey which the stores do receive and try to implement changes when they can. (Personal experience)
Store can’t do anything about prices or coupons (everything is controlled by their main corporate office) but service wise staff is friendly and knowledgable.
I like how they have stickers for the kids for special occasions (birthday, 1^st visit, furry friend fan, etc.) great way to make it extra special just gotta ask!
Many choices but definitely cater to girls rather than boys with product.

Come often to this BAB location since it’s the one closest to me. It’s addicting! I «built» my teddy bear and now I’m always stoping by and buying new clothes for him! Lol it’s fun! Staff has always been friendly! Love how they refer to my teddy as if he were my baby! :) kids love it here!
If there’s a birthday party going on its hard to get assistance :/​ (dislike that) location should definitely have more staff working when there’s a bday party! Overall nice, & fun… But pricy

Wow! Worst service ever!!! They cater to birthday parties & not to people just coming in. My daughter & I waited 40 minutes just to stuff her bear. Hard to believe only one stuffing machine. When I nicely said something to the lady stuffing the bear about how many birthday parties there were, she blamed them being so busy on the new Elsa bear. Ok. Now, time to name the bear, only 4 computers (of course all being used by the birthday parties). When I asked the manager if this was the only place to name the bear, she rudely said yes & rolled her eyes. Right after I was going to pay, & the manger looks right at me & says this is a good time for a break. WOW! Great manager!!! If my daughter wasn’t with me I would not have gotten the bear. That being said today is the last day I ever buy from this place.

The website is the worst! Discount indicate they are applied and then are not applied after checkout process is complete. I call the customer service number and got an intelligible garbled message. Then I drill down to FAQ and find promo codes cannot be combined after the checkout process tells me the codes have been applied. The service I received in the to store was great though. This web site needs serious work by someone who understands how to impart information to the customer up front.

This store is adorable. You pick your stuffed animal and they will stuff it to your liking– on softness, hard or floppy than you can give it a name certificate, dress it and so much other cool stuff that I’ve yet to experience with. The price will tally up on all that you choose to do to it but you can also just choose the animal to your liking and have them stuff it. They average in price range from 15 – 30 bucks. Outfits average about $ 15 They do carry some really cute stuffed animal choices. Definitely a place to hit for the stuffed animal lover. During my visit the choices I saw was a baby red panda, Puppy (loved this one), 2 choices of bears, My little Pony’s, Raindeer, Snowman and a few others that I can’t remember. They change it up to– with Holiday seasonal stuffed animals.
I came during the Xmas Holiday and even when they were busy– the service was excellent and the girls working here all friendly.

My son really enjoyed build a bear. It is extremely pricey though. His stuffed bear cost 50 $, and that was being fairly thrifty. Other then that he loved running around picking stuff. The only feedback I would give is that there was a party the same time we were there that overtook the whole place thus we recieved little help… make sure there is no party planned when you take your kiddo to build a bear or go on a weekday :)

Bears look very strange with wigs on, but I still like the concept of customizing your doll to give it a personality of its own.
Build A Bear makes buying a plush doll a fun, creative, hands on experience. You start out by picking the unstuffed doll, then getting it stuffed with a heart tossed in, give it a name, choose an outfit, taking it to the cleaning station, etc.
The doll variety changes often and they had Rudolph, Clarice and Bumble for Christmas. Right now they have Keroppi and My Melody, owls, dogs, bears, and more. The prices aren’t that bad, $ 15 for a hot pink Hello Kitty bed seems reasonable and the dolls start at $ 10. Accessories start at $ 2. You can get wigs, sunglasses, guitars, cell phones, strollers, chairs, shoes, outfits (fancy and casual day and evening wear, pajamas), rattles and more.
Everyone could use a few more plush friends.