Diamond Cleaners

Super friendly staff. They not only do dry cleaning but also do alterations. They have done pillow covers for me that needed a little bit of work. That came out amazing! And even fixed the chin strap of a hat of mine that had broken.
The staff is so accommodating, that they even allow me to change into my work cloths, after I pick them up, in their changing room.
This dry cleaning location was recommended to me a few years back and I have been using them ever since. Never been disappointed and would recommend them as well.

We have been using this dry cleaning service in our office for a few years. They pickup/​deliver every Tuesday and Friday at our building and to each persons office specifically. Other cleaners do pickup/​delivery only once a week… we love the twice a week service. The only reason I give them 4 out of 5 stars is because there was a few times when they didn’t come by and they didn’t call to say if they were on vacation or closed or their driver might have been sick.etc., but still, they are very pleasant and do good work. We have not used any of their repair or alteration services so far, just dry cleaning.

I would not recommend this cleaner. Consistently not open on time, often cannot find your order. Friendly though.
But I expect basic consistency and proficiency in their operations.

I gave these cleaners a try the other day as a new customer. My old cleaners lost my business when they charged me $ 42 for alterations on a pair of pants taking in the waistline.
Picked up the two suits I had dropped off earlier in the week yesterday after work and a short stop at the beach. I met the owner Eiman who is a very nice gentleman. Service here is polite, prompt, and helpful. The two suits cost me about $ 12.50 each for dry cleaning which is not bad but not the best in town. It’s a fair price and Eiman told me includes a 20% discount built in. I asked him if I will get the same 20% discount next time and he said every time, it’s in your account. So not sure why the 20% discount figure they should just charge $ 12.50 to begin with, but no big deal.
They also do alterations and shoe repair on sight. The location was relatively clean and it appeared like they had a large shop in the back. The owner indicated they do all their cleaning on site and do not send out their work. This is a big plus for me. Parking is abundant in the large shared parking lot next to Trader Joe’s.

This dry cleaners has an account in husband’s office and the laundry is picked up and delivered from there. Diamond Cleaners ruined a dress of mine and Iman, the manager, did not stand behind his policy of repaying the customer 10 times the amount of the dry cleaning (which is listed on the back of his receipts), or provide me with a new dress My dress was a designer dress and was completely ruined beyond repair. Iman was to leave me a check for damages at my husband’s office and has yet to do that, even though he told me he would. He verbally badgered the store manager (of the store that I bought the dress from) and did all he could to NOT take care of the problem he created. He is rude, unprofessional and I would NEVER EVER send any dry cleaning to him again. Customer service would not be his strong suit and I would advise anyone who is thinking of taking your dry cleaning items to Diamond Cleaners to rethink this and go somewhere else. There are plenty of businesses in our Conejo Valley that will treat a customer the way a customer should be treated. With Iman at the helm, this dry cleaners doesn’t stand a chance.