When we first visited the store about 2 months ago everything was great. Customer service was superb and the whole process went great. Marty who is the installer of our carpet met with us about 2 months ago and all was good. We were told at that time to just move nick nacks and a few other items and they would move the rest. Yesterday when Marty arrived at our home, in a somewhat grumpy mood, which was really odd as the first time completely different person. My husband asked are you having a bad day. Not really a response at all. Needless to say we were told to move end tables glass table tops lamps with no help. If we had known this we would have had this all done before they arrived. Carpet looks great and then Marty and helper moved our sofa, chair and automan. We went to get a check and with moving those 2 items were charged 25.00. This probably took 5 minutes to do, kind of ridiculous when you think about it. I would give the store 5 stars but with the issue went down to 3.
Matthew L.
Évaluation du lieu : 5 Portland, OR
My wife and I recently purchased a house. We decided we wanted to update the flooring and we had heard good things about Area Floors from a good friend. We decided to head in and check them out. We were politely greeted with a smile by Andrea. She was very helpful and provided us useful information during our decision making process. We were looking at hardwood flooring and she informed us of the pros and cons of both solid and engineered wood floors. She was very knowledgeable. We ended up going with solid hardwood floors. Andrea kept is informed and up to date on shipping and delivery. The floors are now installed and my wife and I love them! We have nothing but good things to say both Area Floors, and Andrea! We will be returning for carpeting for the bedrooms next!
Christine K.
Évaluation du lieu : 5 Englewood, CO
Area Floors supplied the tile and carpet for my home renovation. I got an unbelievable deal on fantastic Shaw carpeting as well as gorgeous tile for our kitchen backsplash. Area Floors also put us in touch with great contractors to do the work. Tim Donogh installed our backsplash and Larry McNear installed our carpet. Our house turned out so beautiful that we got a full price offer the day we listed it! I highly recommend Area Floors, Tim, and Larry. They all went above and beyond to make sure our renovations were completed in a timely, cost effective manner.