Wy’East Cafe

I have been a season pass holder for the last 5 years or so, and we typically eat at least 8 – 9 meals per season in the Wy’East Café.
Typically the food and service are okay. The facility itself went through a remodel over the summer, however, and I am not 100% convinced it’s for the better. My experience on Saturday was less than spectacular.
Here’s my concerns:
#1 — They re-​did the floor, and it seems more like a tile than whatever was there before…(I honestly can’t remember what was there before…). Wet ski boots and a tile like floor just don’t go together and I saw TWO people fall in just the 45 minutes or so we were in there. One person fell pretty hard.
#2 — I ordered the chicken strips and fries, which is my typical go-​to meal. The fries were right on the borderline of being hot/​cold when I got my meal… Rather than take it back, I decided to just go with it, paid, and sat down. After I sat down, I moved the 3^rd chicken strip from below the two that were stacked on top of it, and realized that it was half a chicken strip instead of a full one. This is truly not a big deal, but at the same time it’s kind of irritating when you pay $ 9.00+ for lunch and you don’t get everything you were promised and it seems as though the employee intentionally hid the half-​strip under the other two.
#3 — The ketchup dispenser was empty. That in itself isn’t terrible, except for I saw a Wy’East café employee on her break (you can tell by the uniform) use the dispenser, see it was empty, and then NOT notify anyone to fill it. I understand that she’s likely on her break and can’t solve the issue herself, but for the sake of customer experience, she should have at least let someone know. I finally let the cashier know, who let someone else know, who then tried to fill it, but was unable to, who had to finally get someone else to help, and by the time they got the situation resolved, my fries were DEFINATELY cold.
#4 — They used to have a dispenser for BBQ sauce… that’s gone, and when I asked the cashier where I could get BBQ sauce, I got a blank look and the response, «Well, things have changed…» I’m not 100% sure what the sauce of choice is for chicken tenders for most people, but I’m guessing BBQ is something that should be readily available.
#5 — They used to have a water fountain in the café’ where folks could fill their water bottles/​cups. That’s gone. To get water, you have to EXIT the café and fill your bottle/​cup over in the area near the bathroom. The pipes/​electrical outlet where they used to have the water fountain is still right there… they just got rid of the fountain. Guessing it’s a way to generate more revenue by selling more drinks, but to me, it just seems cheap.
Anyway, I am hoping that they work out some of the bugs. Probably will pack a lunch next trip.

Thanks for the 10 minutes later nearly instant stomach cramps and continued upset stomach. The only thing I ate that others didn’t were your pickles. Which I think likely were supposed to be dill but tasted more like sweet or something else unidentifiable.
Entire day ruined by an overpriced crappy meal that doesn’t even include a sofa refill. Rip-Off…and yes the food poisoning makes this even more glorious. Urgh.

Surprisingly good ski cafeteria. Expect ski resort pricing but food is quality and staff is nice. Recommend the BIG bagel.

The food is okay, but the wait times can vary greatly. Sometimes it can take 10 minutes to receive the food and other times it can take much longer. It can get crowded during lunch hour. What sucks is that you have to stand around waiting for your food, there is no seating in the wait area. The eating area looks like a cafeteria and if busy, can be hard to find seats. Sometimes there are a lot of people and it can get very loud. I’ve learned to go after lunch time to avoid all of these issues.

it was ok, went there on Saturday around 2-​ish pm, the line wasn’t busy but needed to wait for over 15mins for soup and a simple cheese burger.
The soda is a non-​refills once you’re out the waiting area and pay your order.
The aisle between seating is narrow you can just bump something or someone easily.
But no other better choice there, price is ok and the food is ok, nothing special.

Black Iron Grill would be atrocious if it were outside of the Timberline Lodge area. You can find this establishment in the Wy’East Day Lodge. The lines up to the register are medium sized and the wait is okay. It’s decent value within context saves it some dignity.
Right in the middle floor of the village, you enter after seeing a menu on display. They mostly have organic meats, including burgers and sandwiches. Lots of self-​serve beverages and pre made items are abound. You cannot return to refill your drinks. Some products come from Olympic Provisions. The prices range from $ 8 – 12, with more value to be expected in Downtown Portland and a lifetime’s better value on 82^nd.
It should be noted that some adjacent restaurants are more expensive, but that is because they provide an actual view, unlike here.
I waited for my chicken strips and fries, specifically for about five minutes. To my surprise, they did not cut too many corners in the kitchen. The management did with the pricing, but the portion was large. They included a lifetime supply of fries for sure.
The touristy setting sure brought in some loud families. But overall, it was a good vibe with lots of New Year’s Day visitors.
The strips were okay and they were a little bit tastier than one might expect. All this dining takes place in a large room. Of course, this is a big building, so you can take it down the stairs or outside, especially to eat with a view. The village itself is huge!
Black Iron Grill is purgatory within a hellish food context, sitting on the heavenly beauty of Mount Hood.

I have never given a 1-​star review before. These folks deserve it. Took forever to get order placed (before lifts opened). Ordered waffles and a breakfast burrito. 5 minutes after order placed we were informed that they would not be able to make waffles for an hour or longer. Another 10 minutes to adjust order. Breakfast burrito comes out— no green chili or sour cream on it. They asked «which burrito did you order?» The only one on your menu, the one with green chilies and sour cream on it. If you had two to choose from why didn’t you ask which breakfast burrito we wanted when we ordered it? Another 20 minutes to get new burrito. By then they had waffles available but my kids had ordered something else by then. The condiment area was FILTHY with dried ketchup, mustard etc from the day before. Poor showing for timberline lodge. Bad enough you are having a poor year for snow, now piss of the people that decided to support you anyway.