VIP Nails and Spa

Loved my first visit to VIP! I had a macadamia pedicure and manicure. The extensiveness of the service of the pedicure was high considering it is a walk in style place. Manicure was not bad but above average compared to local competitors. I’ll go back.

My first time was with the bridal party of my soon to be daughter-​in-​law. They did an awesome job on my gel nail. I’ve only had gel nails for 6 months and these were the nicest; not too thick, shaped like real nail (one tech made them too wide), and polished perfectly. The lady who did my granddaughter’s pedicure misunderstood what my other daughter-​in-​law wanted and they redid her nails. My Mother, who has dementia had her pedi & mani done by the sweetest & patient lady. There must of been at least a dozen of us on a Saturday and the service ran smoothly. I will admit I have been paying $ 5 less but it was worth it.

Beautiful place in a relaxing spa like environment. Sometimes it all about the experience, especially for a service I can do myself. They also have a great selection of nail colors, and nail art.
It was a get together with My BBF union and it was more about being in a place were we can be seated together and talk while getting mani/​pedi.
Price was moderate, mani/​pedi is a good as anyplace, but not the best I’ve ever had, but again it depends on who you get there.
Would recommend and would go back.

Really great place very clean had little wait time truly beautiful inside. The people were very nice and my nails are amazing. A really good spa place.

Last time I came in they let 4 people go in front of me and they didn’t even have appointments. rude! And they rush like crazy… yeah the interior Is beautiful but the service sucks.

Great service! Gina is my favorite! Everyone is super nice, friendly, and professional. I love getting no chip manis at VIP.

I’ve come here for years. They always do a fantastic job. I usually go to casey if she is available. She speaks great English, so she talks back at me and understand what I need. The way she does the ombré nail is flawless. I love it!

This place is fast with taking clients and they do a great job ensuring that you leave happy with a job well done. It’s clean and they gave many techs working. The variety of no chip is ok.

Today I’m so sad to say I’ll never be going back to VIP Nails after being a loyal customer for over 5 years. The past 6 months now there has been a significant staff change and almost all the employee’s are unrecognizable. A woman named Anna has done my nails for almost all of those years. As of about a month ago, she has vanished and I can not get information from anyone at the nail place on what happened to her. She was wonderful and her cliental was huge because she did such a fantastic job.
This evening, I went in and thought nothing was wrong with the service itself, the girl doing my nails was «so so» (she seemed like she didn’t want to be there at all!) but the price jump is what put me over the edge. I switch off between services with the no chip manicure and no chip polish change depending on what is needed. I didn’t need the manicure because my cuticles were in good shape. So I got the no chip polish change which is ALWAYS $ 22.00. Went to the register and found out it’s now $ 30.00 because they are charging for soak off. Are you out of your mind! I can take my gosh darn no chip off myself! If you wanted to start charging for a soak off I could see a $ 2.00 raise but not an $ 8.00 jump! I questioned the girl about it and she was harsh towards me. Now I can see If you were going in and getting just a soak off with no additional service than I absolutely could see $ 8.00 being charged. However, I was getting a full service and have been coming here for years.
I’m simply floored right now and am so sad that I lost my favorite nail place. It’s not just the price jump either, it’s also the staff isn’t friendly anymore and the atmosphere isn’t relaxing. I will be on the hunt for a new place to give my business to and I suggest you spend your hard earned money else where too.

I’ve been coming to VIP for almost a decade now. I’ve had my ups and downs with this place for sure. The owner is awful when it comes to customer service and being timely. She is rude and does not care about your time at all. I’ve mostly gone to Sam and although he is very fast and nails turn out great most of the time, he slacks on being gentle and every time I leave with some kind of cut or burn from the tools. Recently, I’ve noticed that my tips do not last even 2 weeks and they fall off. They must be using some kind of different products so unfortunately I will not be returning anymore. I’ve ignored the rude owner and lack of customer service for quality work but now that that’s out the window there is nothing left for me here. 2 stars are for the salon itself. It is absolutely beautiful.

I am so glad I did not come back and give them a good review! My mom really enjoys this place — it’s close and they normally do a decent job for the price. — I was there last week with a bridal party and they were rude! And did a rushed job

Terrible. I remember when this place first opened years ago and seemed ok at best. I decided to give it another try after many years because I was in a rush the day before going on vacation and it was the most convenient. The people were nice but that’s the best of it. Very poor quality and very disappointed. This is the first time I’ve been disappointed with my nails from anywhere in a long time. I won’t be back and don’t recommend wasting your money or time.

Screwed up my appointment again 5 th time will not go back
They need to get someone at desk that understands English
And knows when there people are not in for the WEEK
Made an appointment with my usual girl to find out she hasn’t been in all week today is
Thursday how does this happen.
No apology seriously not a good way to run a business

I will never go to this salon again. I have been coming here for years, and today during my pedicure THIS happened to both my legs during it (photo posted).It’s definitely not razor burn, I’ve had one too many pedicures to know you aren’t supposed to shave your legs before going to have that done. The burning was so bad, and the lady kept telling me I had sensitive skin! I went to the manager who continued to tell me it was my fault and that I needed to put cold water on it. I demanded my money back and she (Ivy) told me no! I can’t believe what poor customer service they have. Even the customers in the salon were disgusted. This place opened years ago and was so reputable, now they all work on timers and it’s all about dollars signs. Ive always heard horror stories about these types of places but never believed it would happen to me.
I’m going to the BBB on this, and will also document this with a doctor. This place is absolutely disgusting and if they were any type of business owners they would know that the customer is always right.
The poor receptionist had to do all their dirty work, and she had to tell me they couldn’t refund me. She was so polite, they should really be taking notes from her!

Place is very organized but not friendly. All the workers look sad or mad, don’t speak or not even welcoming. The front desk clerk was nice and the work was good. If I go back it would be for quality work not experience

worst place ever to go!!! they cut my finger with the sand paper drill all the way across my finger!!! they could have take the tip of my finger off!!! such a deep cut!!! i could have an infected finger if they dont sanatize their tools!!! horrible job! my nails broke after not even one week! shitty job, the girl rushed through my nails to get me out of there cause she cut my finger with the drill!!! never go here!!! they dont give a shit about you or your nails!!! they just want your $$$$$$$$!!! fuck this place!!!

Gave this place one more shot today. Hate to give such a bad review because some of the girls there are excellent. However today I got stuck with the guy who sits in front of the sink. He was rude as ever! I could tell he was aggravated because it had been about 4 weeks since my last full (oops) but he was so aggressive. Pushing my hands around and being rough, slamming down his equipment and sighing continuously. I was beyond uncomfortable the whole entire time. It is unacceptable to ever get aggressive with your clients. He should be fired. I asked him if he had a problem and he replied with an attitude he was just doing his job. Someone clearly woke up on the wrong side of the bed. I left pretty much in tears and would never return here in a million years!!!

Awesome service and great prices! Took my mom for a Mother’s Day treat and it was well worth it.

Here at vip searching Unilocal for another salon. Made appointment 2 days ago for a pedi and a pink and white fill in. Walked in 4 mins early… which was at 9:56…they open at 10. The girl who I booked my appointment with was already working on another woman and they expected me to wait. I asked if I could soak and was told no. Then he asked if someone else could do my pedi and I told him no! I have an appointment. That’s when the tech came over to take me to do my pedi. My pedi was rushed… she kept looking at the timer. My feet are still rough and she was not very efficient. Once my pedi was completed I had to wait 5 mins. To get my a pink and white fill. Sam is the best at what he does but I expect my appointments to be adhered to at least some of the time… if I could get a better pedi… I would stay… but naaa… I’m leaving.

Love this place. Been there 3 times now and never had to wait. They do a great job too.