Accurate Auto Center

Best Auto repair shop I have ever had. I have been coming here for 8 years and highly recommend it to everyone.
Professional, yet friendly. Fair price and amazing service.
Great environment and pleasant waiting area. They also have pick up and drop off service, which I’ve used many times.
I take my SUV and my wife’s Lexus 400 here. You should take your car here!

Accurate is wonderful. I have used them many times, for shocks, breaks, a battery, and I always use them for oil changes and other maintenance. The service is always wonderful and fairly priced… BUT HERE IS THE MAIN REASON FOR THE REVIEW:
The other day I went in with what I believed to be a transmission issue. I was under the impression that the warranty on my vehicle was long over due but one of the service advisors knew different. Apparently Nissan had extended the transmission warranty because of a «known issue» and I was covered even tho i didn’t know it! The service advisor contacted Nissan and was able to get me a same day appointment! It is my belief that most shops would have not been aware or worse keep that information private. Their helpfulness and honestly was so refreshing!
Instead of saying «The transmission needs work, do you have a warranty on it? No? Well we can fix it for you for a million dollars :)» They did the right thing — I honestly feel like they should be commended. They do great work, and I’m sure lots of others do, but to have someone who is not just interested in making a buck, but treating people fairly in the process is important to me!
Another thing I have noticed in waiting for my car so many times, the staff always seems playful and happy, they smile, and treat each other just as kind and friendly as they do the customer. This tells me they feel good about the business they work for.
I honestly feel like a friend when I am there and in addition to getting great work for a fair and competitive price it always a pleasant process. For me there is nowhere else!

The staff is friendly, but after a third visit to fix a simple change of radiator my car still registers hot (even had a new thermostat put in) and now battery is dying. Not sure if it is related, but after getting a runaround about why things with the radiator were not fixed correctly the 1^st time around. I am taking my chances somewhere else.

It’s hard for me to rate these guys now. I first found these guys when looking for some real expert advice instead of the typical platitudes from «parts changers». Dennis helped me identify what no one else could find, and in general was helping me work through simpler, much much cheaper options than the other guys. The jury is still out on my main issue, but now Dennis no longer works there.
On my second oil change the mechanic buckled both my driver-​side and passenger-​side floorboards by not placing his hoist properly. I’ve been back to get it resolved several times and every time they tell me that either the mechanic that did it or the owner that needs to be there to see it isn’t there. Classic runaround; «come back tomorrow».
Otherwise the staff seem to be fine, honest and good but without taking responsibility for damaging my car, I can’t help but feel that the owner is just in it for money on a short-​term basis and not about building reputation. I’m afraid without Dennis there, they’re just another «parts changing shop».
I’m tempted to give a better numerical rating, but by damaging my car on only my second visit I have to give them a lower number
Where are you Dennis?

The level of customer service at Accurate Auto Center is wonderful! They communicate very well and keep you informed on what maintenance will be performed on your car and the costs. They have integrity which can be difficult to find in the auto repair business. They got my car back up running in less time than they originally estimated and at a reasonable price. I highly recommend the services at Accurate Auto Center! Thanks for doing a great job!