Hilltop Tool Rental

I recently rented a man lift. Got home and the darn alarm kept going off no matter how level it was. I was very frustrated. Called the office and they said that I could bring it back in and they’d look at it. After some searching I found some wires were getting wet and causing my issue. I was able to keep the wires dry and continue working. When I arrived the next day to return the rental, I explain the problem and they asked if I were able to finish what I was needing it for. I told them that I lost about six hours of use and hadn’t finished what I was trying to do. They said they would make it right and let me rent it for half a day with no charge on a busy Friday. They were fair and professional. I’ll continue to use them.

Ok I own a small business in the area and I like to buy local from small business. This is the third time I buy from this guys and let me tell you I will never come back. The last time I was there I bought a heater. Go back to there ware house and found out they sold me the wrong heater I come back to exchange it for the right one and I brad to wait for 40 minutes so the owner could get of the phone and said ok get the right one. So I did just to found out it was a defective unit so I came back for a third time and toll them the problem he told me that that was very suspicious so he send one of his employees to get a propane tank to test the unit I was for more than an hour then finally he decided to get me another one. My other two experience la where just as bad.
So in resumed you like to be disrespected, unprofessional attitude towards costumers, very dirty and unorganized place, with out a formal return policy.
You found your place good luck.