Steak ‘n Shake

I love their beef in their burgers. Sometimes the service is slow but tonight it was not! I tried the red velvet shake which was pretty darn good. I like the old timey fifties dinerI like the old timey fifties diner atmosphere

What is it with this location and their third-​shift staffing?
I’ve been a few times over the past few years and each time I get some of the slowest, surliest service* ever. Seriously, it’s almost as if you’re inconveniencing them as to have them do their job and complete your order.
On my latest visit, I explained to my wife how bad they had been in the past and she just didn’t believe me. She did after that visit. Almost started to get a bit agitated when it was taking a while and we were the ONLY vehicle in line at about 2:30 AM, but the food arrived shortly thereafter and we continued down the road.
Sole positive thing– they haven’t screwed up any order at any point. Thus far.
Really though, when a restaurant is making my list of places to visit just to have me prove to other people just how atrocious the service is… management may want to reconsider hiring or training practices. Or a change in vocation.
*say that three times fast!

Hi visited here at approximately 12:30 a.m. July 5^th I will never eat at this particular establishment again in my life. No server has the right to judge a customer. I don’t know you and you don’t know me. If you want to complain about the size of the tip you received maybe you should do it more privately or check yourself it could be you are not worthy the way you were speaking about your customers behind their backs has a lot to do with it I’m sure. Extremely uncalled for in my opinion.

Lost count how many different Steak N’ Shake locations I’ve been to. The food is always great for a decent price. This location is just across the street from Sam’s Club and Walmart.
Unfortunately, our visit this past weekend was not what we’ve come to expect from this franchise. Food was great; the service, however, was the worst we’ve had at any restaurant in 10 years. Our server (Candace) seemed troubled to bring our food out when it was done, would ask if things were OK but walk off before we able to respond and let my shake sit on the counter and brought it out with the food instead of when it was done. Had I kept my copy of the receipt, I’d contact the manager directly.
I still plan to patronize this location, but will definitely ask for a different server if I see her again. Given her attitude, my wife (who has waited tables in a few different restaurants) figured she’d been talked to before and most likely won’t be working there much longer.

Good food good service — took my mom for a malt and a burger.

Went in around 11 PM. for a late night snack and found the place to be pretty empty. I was pounced upon a quickly seated. Had the Chili 5 ways which was fine and the Vanocolate milkshake which was terrible. I also got the Jalapeño Crunch Steak burger and fries to go. The fries were thin cut and crispy whereas the burger was so flat and tasteless that all I got was the very mild kick of Jalapenos. Would have been better off just going to Wendy’s across the road to have got much better quality for much less.

Great burgers, and excellent shakes. Recently noticed that the menu is value priced now as well.

I’d never had Steak ‘n Shake before last week, then I ended up eating at this one twice within a few days. We stopped in here on our way out of Kansas City, and on our way back in. The first time, we needed a place to stop to feed the baby. All I had was a peach shake and, let me tell you, that’s all I needed. That shake was freaking awesome.
I tweeted a pic of the baby in a Steak ‘n Shake hat and one of my friends commented that he hadn’t had Steak ‘n Shake in ten years but he remembered how good the food was, so I decided we’d stop again on the way back. This time I ordered a cheddar burger with fries and a chocolate chip cookie dough shake. Again, the shake was delicious. The steakburgers aren’t the same as hamburgers. They are so thin and a little crispy, but really quite delicious.
I enjoyed my stops at the Steak ‘n Shake, but I am so glad we don’t have them in California. Dude, I’d be so fat.

hey, on a LATE night out, when you got the munchies, and you find yourself in Topeka, KS, and your cab driver is willing to do the drive up window and order for you… you’ll find Steak N’ Shake is just the ticket!