Chevron Fast Lube

Not my first rodeo here. They’re always polite straight up and honest. Better deals than your dealer on somethings that can save $$.

Awesome service. Great place to bring your car to get serviced. Moses is very helpful and attentive. Definitely coming back to this spot.

Not worth to have even 1 star. Been here to fix my a/​c, waited a long time and the mechanic told me i need to replace my a/​c compressor for about $ 500 to $ 600 extra. When i told him I don’t have that money right now but will be back in a few days when i have the cash. He then told me to give him 10 minutes to drain my freon even though he told me he did not find any leaks and the worst part is that when i went to another auto service for a second opinion they found out i have missing cycling clutch. We found it stuck in the corner of my hood with some missing little parts. The new mechanic need to scavenge some old parts just to put it back. They told me my a/​c compressor is ok and after adding freon my a/​c works perfectly again for only $ 120. I don’t understand why they need to lie or maybe they just want me to pay more. So many negative comments on this business. I really need to check next time the rating of a business before transacting. The only consolation i got is when i called to tell them what happened a certain peter listened to me and apologized and told me to come for a free change oil which i declined. I will never come back to this place.

Didn’t have a great experience here. I bought the Groupon for a simple oil change, but as is the case at these types of establishments, they tried to up-​sell me on other services. They told me, specifically, that I need an oil change flush for $ 49.99 (on top of the simple oil change). I’m no mechanic, so maybe there was some legitimacy, but his insistence on the oil flush seemed fishy/​disingenuous.
Also, after the change, they told me that the brand of oil was FRAM. But, when I googled the part number, nothing came up. I suspect the type of oil they used was not Fram, so yet again, another lie.
I will not be coming back

Won’t be back, Wouldn’t ever recommend! I only came in because I had a groupon for oil change and 15pt inspection which included fluid top offs, check engine light scan and tire check, none of these were done but they checked them off the list! I checked the level of all my fluids before taking my car in and checked them after they were all at the EXACT SAME low level although they claimed they were full, tires are still low so I guess they just look at them but do not put air in (which takes them just minutes if they tried!) and I was never informed why my check engine light is even on. This makes me doubt they even changed my oil filter or did any work correctly. I will be taking my car to my mechanic this week just as a safety precaution. Not worth the groupon discount at all, as in the long run this will cost me more time and money to have their work checked and redone by a reliable mechanic.

I don’t write reviews very often but this experience calls for it. Customer service was terrible. There was no one there and they had me wait for 10 min while they had a staff meeting outside. 5 mechanics and a sales clerk all outside shooting the breeze with there one customer inside. It would have been ok if they said something to me but they just left me in the waiting room with no word at all. So I grabbed my keys and started to drive away, they flagged me down and asked why I changed my mind. Not worth my time and I didn’t want to give them my business. Really bad experience overall.

Want great customer service ask for Moses!
I brought my ford focus in for a oil change and I was greeted by the young gentleman. Shortly, we had a conversation about my car needing synthetic oil. He explained to me why my car needed synthetic oil instead of regular oil and showed me the specifications from Ford manufacturer for full synthetic oil. Already, I felt comfort in the fact that he took the time to explain the options to me instead of just adding the oil without notifying me and then overcharging me. While he was giving me an overview of my car I was able to witness his leadership on the other employees since they continued to approach him to answer their questions. Great customer service and I wouldn’t be surprised if this kid moved up in the shop.
After that experience, I would definitely come back and recommend this place to anyone!

Totally bummed at the lack of customer service here! My car needed an oil change so I saw Chevron Fast Lube was offering a Groupon. Purchased the Groupon and stopped in to have the service done only to be told because I was using a Groupon, it would be a 45 min wait. I thought the point of offering a Groupon was to invite new customers to your business? Thankfully Groupon responded quickly and will be issuing our refund.

Very friendly staff, changed my oil in less than 15 mins. The staff was professional, they recommended several fixes for my vehicle. Helped out and suggested several options to fix my vehicle. It’s always good when you get an oil change and leave satisfied.

2 hours and counting, i used the group on deal that comes with 15 pts service plus oil change for 5 QUARTS ONLY and tire rotation which they forgot to do it on my car, now i have to wait more time coz of it. Bummer

Their service was quick and exactly what I wanted! They even explained to me the parts of my car that need attention.

Do not go there for oil change. The head mechanic is very rude. First off I had a problem because my oil plugged got stripped, from the last time I was there. They asked me were I got my oil change last. I told them that it was there. They said there was no way because the oil filter that was on my car was not there’s. So I pulled the sticker and showed them that it was. They kept on accusing me of going somewhere else!!! The mechanic got very angry at me and tried to bully me!!! It was kind of scary!!! And then the oil light wouldn’t go off, and then they told me something else could be wrong. And when I pulled it in there was no oil light!!! It turned out that the oil just had to be heated up by driving it a block!!! So unprofessional.

worst place ever! do yourself a favor and dont go there! Customer Service sucks and they will try to sell you more things is impossible to go there just for an oil change without being told by thise folks that your car needs 3 more things! is a joke I cant trust them I dont even think they change anything

Wow!!!
Awesome service!!!
Let me give a shout out to Moses!
He provided excellent customer service, not only that but if there was something that I did not understand well, he would break it down for me.
Also, he let me the important things i had to change on my car instead of just trying to have me change everything.
Definitely will come back here again.

Worst customer service ever! The guy working on my car called the manager to speak to me and the manager himself was really rude, raising his voice at me in front of 2 other customers. I definitely would NOT recommend this place. One more thing, I noticed my car wasn’t where the lift was (where they put the cars on to check the tires and stuff) so I looked for my car and found it behind where it was hidden and I see the worker working on my car where it’s not supposed to be.

Went to get my morning drink. Went back to my truck and wouldn’t start. Walked next door to ask if they sell batteries. They went the extra mile and made sure it wasn’t the alternator. I was off and headed toward work in no time. Friendly, knowledgeable.

Fast service & nice staffs. I will definitely come back for my next oil change. $ 19.99 is a good deal.

Recently purchased a Groupon for oil change and tire rotation. The wife called to confirm their hours and was told they’re open until 630pm. Upon arriving, they refused her service saying that they do not take Groupon customers after 530pm. Ha, would have been nice if they communicated that in their ad. At a bare minimum they should have provided great customer service by helping her out considering she drove for nothing!

I was on the freeway and my car made a disturbing noise that forced me to pull off at the first exit I came across and was fortunate to land at the Chevron Fast Lube in Torrance. Turns out a plastic tire protector had torn to pieces and needed to be removed. The guys here went out of their way to help me within minutes of showing up — fixed the problem and sent me on my way within 45 minutes. How lucky am I that the problem was resolved so quickly, right there off the freeway, by a group of nice mechanics.

Very friendly workers & good, fast service here! I would definitely come back again!