Elite Nails & Spa

Worst pedicure I’ve ever had! Will NEVER go back! Water burn feet it was so hot. I told him the water was too hot and he told me that it was not hot! Okay! Your feet aren’t in it! Downhill from there. I left with nail polish more on my skin then on my nails! It was seriously a 15 min pedicure tops! Terrible!

I was in the area on business and desperately needed a manicure. The shop’s atmosphere is not the great, but they have the spa chairs which are comfortable. They weren’t that busy and I decided to do a mani/​pedi combo. Both came out great!
The staff is older than similar type salons which makes for more of a service oriented experience — I didn’t feel they were rushing to get to the next customer. I didn’t care for the color I had chosen once I saw the first couple nails and the manicurist (who I think is also the owner/​manager?) went out of her way to find the correct color for me. I was impressed.
The service was very, very good, the actual end result was excellent and pricing is in line with a similar type shop. If they were closer to home I would definitely go back.

The WORST pedicure I’ve ever had… the lady cut ¼ of my toenail off and I have been swabbing it with iodine because it looks and feels infected. I tried digging in there to see if there was dead skin or something but I think she just cut so much of my toenail that its going to hurt until it grows out.
My friends and I were the only ones in there and they spent 15minutes on my pedi and less than 10 on my mani and did an horrible job on the polish! Never going back to this place again.

Oh my! All the negative reviews :(Almost made me turn around and say, «No.» But I’m glad that I gave them a try. I had a pedicure, and albeit the man was EXTREMELY talkative, he shaped my nails well, made my french tips even, and was polite. That’s all I need.

Not sure why my initial post was deleted, but this is such an awesome nail place. Inexpensive and top customer service, which is so hard to find these days. My daughter celebrated the first part of her 11^th birthday there with her four friends. They gave them Hello Kitty Goody Bags, had pink towels for them, and treated them like princesses. When I take my four-​year old they give him free nail trims and massage and its great! Micaela is an artist and she cleans my nails squeaky clean. Very satisfied and have not had such great customer service in soooo long! Thanks Elite Nails! You are the best!

Excellent service and very kind staff! I will defintely be back!

My friend and I walked in yesterday and I needed to get a gel manicure and pedicure. I should preface this post by saying that the people who work there are very nice, but I don’t go to a nail salon for nice people. I would prefer that no one say anything to me and I leave satisfied with an absolutely amazing manicure and pedicure.
That being said, the service sucked. My nails look terrible. If I had any more time to spare, I probably would have had them remove the polish and call it a day, but they had already been working on my nails for TWO HOURS. The first guy didn’t really know what he was doing and he made a bunch of mistakes, then had to fix them. Once he was done, he seemed satisfied, but the color was faded around my cuticles and looked terrible. By this point, I had been there an hour and a half, and another woman came over to work on my nails. She had to start over from scratch, but I can’t say what she did was much better.
While the color didn’t reach my cuticles before, the color now is all over my cuticles and looks like I painted my nails in the dark. There are bare spots and even a dull area on the nail of my index finger. The color looks like it was worn off of the tips of my nails. It’s a very botched job and I am furious with myself for paying for it.
I will say, she took $ 5.00 off my total for the ridiculous amount of time I spent in there, but she shouldn’t have charged me at all.
Terrible experience, will never return back.
Update: Oh, and there were some weird looking bugs scurrying around the floors. Yuck.

I have gone here several times and was going every month for awhile, and they use to be so good and professional. It had been almost a year since I had been back and I am reminded why I hadn’t gone for so long. First off I am told to have my blood pressure taken and after being inforced to do so I was then told I had bad health and eating problems. I thought I had gone to ELITE NAILS for a Pedicure not a health exam, so after about 10 mins of being told I am not healthy I quickly told the guy I was there to relax and he gave me a rude look and ended his «exam». I then was given a quick nail trimming and cuticle work, if that is what they call it. The gentleman doing my pedicure did a great massage but that was the only thing he did great. I asked for my nail ends rounded a bit and that is far from what I received. When I went home to exam my pedicure I noticed I had blue mask left in one edge of a nail, and all my nails were different lengths and jagged edges. The polish was uneven and blotched in some areas. I had called to let them know I was not happy and the lady was so ignorant and rude. who was the same lady that had been listening to a Vietnamese Talk Show on her lap top full blast so that it echoed in the shop. Need I say more, I WILL NOT BE GOING THERE EVER AGAIN!

My mom and I were looking to get our nails done and were boycotting our regular place because they fired our favorite lady for NO reason. Anyways, it was only 6 and there was abosultley nobody there. We were the only ones for the whole hour, then they closed. The water was scalding. My feet got swollen and red. Everyhting was going normally when i feel something really sharp on my toes. I had cuts on my toes from a really old, torn, hard buffer. Then, she soaked my toes in this green liquid that smelt like peroxide and alchohol. My toes got puffy and they were BURNING. Then, she asked if i wanted a flower. I said yes and she painted golbs and stripes on my big toes. And she got the polish everywhere but my nail. Then I offered her a $ 2 tip (didnt deserve a penny but im nice) and she just looked down, opened her palm, i gave her the tip, she snatched it out, and didnt say thank you! Then they charged us $ 5 more than neccessary. PLEASE DONT GO!

Today was the first time i have ever been to elite nail spa, let me start off by saying they were super friendly … ok with that being the only good thing i can say about them …
i came in for a pink and white fill my friend go here she loves it, well i got some guy doing my nails he asked me alot of questions how i wanted my nails i was like yes i found a new spot and they have the dark pink like i like, but then he started at first everything seemed ok then almost before he was done i told him my nails are not straight can u re file them now there all different lengths grrrr, he kept asking me do you like them i was like yea but can u fix this, so it was time for the gel it uts it on misses all these spots on my nails so he re does them ugh still not good… whatever i pay 30 bucks + tip and run outta there i head to mall i look done at my nails they are gross he didnt take all the gel off they are dirty gross so i get home re file them myself and take the gel off now i am re painting them with clear what a shame i thought i found a new place going back to my old place again!

This place is atrocious. I treated myself and my uncle to a manicure and I walked in at 2:30p abs left at 2:45p. Five minutes of that time was spent waiting and two for picking a color. All they did was dunk our hands in a bowl of cold water, pushed down the cuticles without trimming them, smeared lotion on my hands and wiped it off with a towel, painted my nails and the skin around my nails. My uncles manicure was even shorter. I’m not sure how they are still open but all I know is I will never recommend them to anyone or go there myself. They have terrible customer service and do terrible nails, etc. Don’t let the pictures fool you.

lousy! Not worth it and dishonest

I’m not the type to get my nails done on a regular basis. Usually it’s a once in a while treat. That being said, when I do want all the bells and whistles, I go to Elite Nail Spa.
My last visit was in March and there wasn’t a soul in the place. Just three employees sitting around chit chatting. Apparently there has been a change in ownership/​management so perhaps their clientèle has moved on as well?
In any case, I got the Deluxe Spa Mani/​Pedi and was very satisfied with the service I received. They didn’t rush and was very pleasant to chat with. You can choose from a myriad of nail colors on the wall (all OPI which I love) but I always choose to bring in my own personal OPI shade from my collection.
My only complaint would be the ventilation. It seems in order to save some money they’ve cut back on using the AC. Then again, I’m always on the warm side so maybe it’s just me? Also, they’ve increased their prices a bit but it’s still pretty affordable, IMO. I wouldn’t worry about making an appointment here, they take walk-​ins aren’t very busy.

Elite Nails do your nails really well– they are very attentive to detail. But I have to mention that the ventilation inside the «spa» is very poor. I feel like wheezing in there. I don’t know what it is. It’s not very pleasant to sit inside an acetone-​fumed room, now is it?

I have been going here for 2 years. I used to love it. It was very clean, the staff was friendly and professional and I could always count on the person who did my pink and white fill to be there every other Sunday. This schedule worked for me. That staff member bailed and took their best pedicurist with her. Now they seem to have a revolving door policy about the staff who can do the pink and white fills or any acrylic for that matter. The last 3 times I have been the staff member simon spent more time apologizing for hurting me and detailing her childhood to me than doing my nails. To add insult to injury the nails have popped up, cracked and chipped. I had to go back in 5 days later to have them fixed. This very last time they only lasted 5 days again. They used to last 3 weeks before I would need to come back. The only thing that has changed in my routine is not having quality people do my nails. Besides that is not the kind of repeat business they should be strivng for.
They also used to clean the soaking tubs right after your pedicure. While it was a bit annoying when you were relaxing at least you had the piece of mind knowing it was getting done. Now not so much it seems.
The pedicures have become less than thrilling as well. If I am paying for the deluxe pedicure that comes with the extra massage it would be nice to have the person do more than rubbing my legs as if they have better things to do. You could try… I don’t know MASSAGING THEM.
As for prices… while they are reasonable there doesn’t seem to be a standard. Sometimes it is this and sometimes it is that. And if you pay with a credit card they don’t let you put the tip on it. (hinky if you ask me)
All in all I have had it with this place and got on Unilocal today to find a new salon, but couldn’t leave without putting my 2 cents in.

UPDATED REVIEW:
New Ownership = I don’t patronize this place any more!
Unfortunately, the new owners have just ruined this place. It’s dirty, they’re rude and the core group of girls that were there have moved on. Too bad at one time it was a nice spot.

Being that this place has new owners, the service has really gone down. I called to make an appt, and asked for someone that did my nails before and the lady told me that she didn’t work there anymore, and said, «you might as well come here, because if you go somewhere else, it will be someone new anyway». Not the right thing to say. I ended up taking a chance and going anyways. It looked the same, but the new staff was not as professional as before. The previous owner Trina, was always very professional, and made sure everyone was happy. Not the same with the new owner, and the place does not look clean. I had some fake eyelashes put on, and they came off the next day although I was told they would last for a week. I won’t be going back

The funny thing is that had I written this review a few months back, I would have given it a much better rating. However, I started to soon realize that maybe the good experiences I had at Elite were the aberration.
They are your typical nail salon staff, some friendlier than others, some more experienced than others. I never found one person I liked enough to request every time, so I kept going back in an everlasting quest to find ‘the one.’ That is until my last mani/​pedi I had here, which was my last one ever at elite. The lady doing my toes was slightly rude, didn’t listen to what I was telling her I wanted, and didn’t open a new pack of tools. That was nothing though, compared to the mani lady. I should have known she was bad news when I thought my fingers were going to break off when she was massaging them. Then she cut my cuticles so deep that one of them starting bleeding. a lot. I don’t remember her name but I don’t need to because I don’t need to pay to get my fingernails painted with blood.
Save your money and go somwhere else.

Because of Lunar New Year, Elite was short staffed which resulted in a super long wait. Also, there is no spa here, unless you consider sitting in a massage chair and soaking your feet a visit to the spa.
The service is good. The owner is very amicable and pleasant. The experience is typical of most nail salons. Like, you know, that one skit that female comedienne does? You like flower? You want design? You have boyfriend? Yeah. But, my girl, Lyly, was friendly and not intrusive. She did an okay job on my mani/​pedi. She kneaded my arms and legs into lifeless jelly limbs, but that’s okay too. I have a lot of knots. She painted a flower on my toe and asked if I liked it and I was like yeah, it’s cute (even though my feet have almost perpetually been in socks and boots lately).
Deluxe spa mani/​pedi: $ 45
Flower: $ 3
Tip: $ 10
Hanging with my girl J and doing what we do best — talk: priceless