Office Depot

I stopped here because it was close than Staples and I figured it couldn’t be much different. Boy was I wrong. Some of it could have been the location, but the prices I’m sure are similar across the board.
I walked in, no 1099/​W-​2 paperwork except one last pack of 25 envelopes. I buy them all the time at Staples for about 14.99. When I was at the register they came out to $ 25 — $ 1 per envelope??? Crazy, so thankfully they didn’t have the rest of the stuff and I was forced to go to staples where I got the rest of it at a decent price.
Once I walked in an employee lady was on the phone with a customer speaking very rudely over and over. I was so glad I wasn’t that person. I asked a guy where the banker boxes were and he pointed me to the way… so there I was looking at a bunch of boxes and only ONE style/​size had any price so that is what I got. Even from across the way I could hear the lady on the phone and finally she hung up and loudly discussed the stupidity of the phone customer with her counterpart.
I had one girl who was good customer service when I walked up to check out.
Overall, I was very unimpressed with price and service.

Ordered an item online for store pick up. Waited 30 mins, no one was able to find or make a new order purchase for me. While waiting there, saw an old lady purchased a PC. She couldn’t carry on/​off cashier counter. Non of the employees there offer to help this old lady. I was about to jump in but the person in front of me quickly assist the poor lady. This customer not only carried the PC off the counter but she walked with this old lady to her car.
Only 1 person worked at the cashier. Everyone is hanging in the back. This place was unbelievable.
I ended up walking out this place.

I can not express the level of irritation that I get from this chain. A NEW sales circular came out today in the sunday paper. In the ad was a certain office chair on sale. I drive the location nearest me and find they have none. Fair enough, so I call the other branches in my area and each one puts me on hold for about 20 minutes while they «look» to see if they have them (took forever for them to understand which one they were looking for despite me giving them the manufacturer and model number as well as the location in their ad). One by one I received the same response «we don’t have it, but uou can come in anyway nd we can sell you something different or order it for you». This is not the way to do business. Seems very much like «bait and switch» to me. Why advertise something you don’t have???

This Office Depot /​Office Max location is located near Trader Joe’s (across the way) on Hawthorne Blvd sharing the same area as The UFC Gym, Subway Sandwiches, Orchard Supply, and other businesses, so the parking is quite easy.
It’s convenient, and you can even order online and pick up your merchandise here easily.
It’s a reliable source for office supplies and the staff is helpful too.

VERY DISAPPOINTED at Office Depot for NOT giving teachers accommodations on product limits to purchase sale items for use in the classroom. As a teacher in a very low income area of Los Angeles (one of the lowest in the country), survival takes priority over education, especially when gang activity rates are so high. With constant budget cuts to education, I find myself purchasing basic school supplies for my students to use in the classroom and at home. Staples makes accommodations for teachers to buy products beyond sale limits. Good job Staples! I will definitely be boycotting Office Depot and taking my business to Staples instead.

Prices are very comparable to staples but if you need to have them print emails or fax something you might be waiting a long time. There is one man there that is not very helpful at all. He does the very very bare minimum. Not very helpful at all. He was what i thought was helping me and just decided to walk away when he was done not when I was done as a customer. Did not ask if there was anything else I needed. If it was not that it was so clse to my house i would not come back here just because of him. So price wise on computer and sales i would give it 5 stars but helpfulness I would give it 2 stars.

Average store and customer service was ok, they provided better information over the phone when I called to ask questions than when I got to the store.

Bought a USB cable it was defected couldn’t find my receipt they were able to help me in looking it up & was able to get another one on the spot overall great customer service !!!

What can I say. This is your go to when you need school or office supply now so you pay for the convenience and the fact that they stock every thing you need. If you find the same thing on the internet they price match.

I needed Envelopes to be printed for our community at Palermo Apartments. Angelica was very friendly and patient. She was really nice and got everything I needed done pretty fast. Usually we work with Julio who is one of the best employees we have ever dealt with at the copying/​printing section of Office Depot. However, he was off on Saturday. so we were a little iffy about working with someone else, but Angelica was just as good. Ask for Julio or Angelica whenever you need something done for printing, they are great!

This is the worst Office Depot location. They make up rules and policies on the fly to the disservice of their customer. I am a teacher of low income students. I go shopping in the summer for my classroom. I don’t have my own kids yet. All supplies go directly as charity if you think of it. All Office Depots give teachers three times the limit of purchases on their bargain items except this one. Not only that, during «Teacher Appreciation», they refused to give out goody bags reserved for the event to me. I had to call them out on the fact the bags were VISIBLE and they did in fact have them because I saw them. Some guy I call «the puppeteer» was telling the sales associate to lie via her ear piece. This place has no regard for teachers and treat us as if we are doing something illegal, when policies are advertised and promoted. SHAME ON THEM and their maniacal puppeteer of a manager. Do not give them your business! Make them suffer in their pockets!
PS. One reason they didn’t want to give out their goody bags I found was because they stuffed them unfairly. The bag I got had more items, obviously set aside for an insider.

Went in today and I was very disappointed in the so called «teacher appreciation days» at Office Depot. I was first told that teachers no longer qualify for the extended limit on items. In the past, teachers like myself who work at low income schools look weekly all
Summer for specials and try to stock up. Now during the special teacher days the company has decided they will no longer offer that…
In addition when my daughter tried to make a separate purchase for her own composition books the manager came up behind the cashier and stated that those specials were only offered 3 per
Household and that she was too young to buy her own items… Yes she actually said that they had a policy about how old a customer needed to be to buy their own items!
It was my worst experience ever in customer service.

$ 11.00 to send a 6 page fax is ridiculous! I am thinking that I should probably purchase a fax machine. There less than $ 100.00. But wait… Then I’d have to install a land line too. Let me think on this one…

This Office Depot is great if you need anything shipped!
Came in, picked out an envelope, gave the employee my flash drive, and he printed out a packaging slip for me. Simple, easy, and they were very helpful.

I was expecting a bad experience based on reviews but I had great service! They even let me exchange printer ink from 5 months ago with no receipt without a problem! The did ask if I needed stamps but who cares. It’s not like they were pushing g me to purchase them.

Staff is very helpful here, they were posted at the door upon entry asking if I needed any help, and sure enough I did.
Not sure if it was a policy or they were extremely not busy that day, but it worked.
The store is small and I didn’t see a lot of shoppers, granted it was 5pm on a Tuesday.
Really nice checkout clerks also, everything went quick and smoothly.

Kyle is the BEST computer tech I have ever had the pleasure! My brother had a Federal Agency lock my computer down aka (HACKERS). Kyle knew exactly what I was talking about when I started to explain to him. He told me exactly how much everything would cost and it was very reasonable to my surprise. I took it in right away he expalined to us what he would be doing. He even help me safe a few bucks. Told me what the turn around time was 24hrs to 48hrs no longer. And I was getting a call Saturday and I took it in on Thursday. He again explain what they did and how it was fixed. I’m a very Happy customer :) THANK YOU KYLE!!!

This branch is smaller than the one in Culver City and the one in Torrance off Crenshaw, but it’s ultra convenient since it’s near Trader Joe’s and a bunch of other places I’ll go to on Hawthorne Blvd.

Unbelievable!!! Over the past year I have spent a couple thousand dollars in office furniture at the various local (South Bay) Office Depot locations. Each time I go in, regardless of which location it is, I get the same story from the various sales associates some of which have been managers telling me to get the service plan because if, for example a chair fails, I would get a refund for the full value of the chair so I could go out and buy another one.
Well, I spent $ 250 on a chair that was rated for 5+ hours use for someone up to 350lbs. Well, I do use the chair for 3 – 5 hours per day and only weight about 190lbs. I got this particular chair in September and by around May of this year it was already going bad. It was crooked, and the seat was worn flat. The seat can no longer be sat in for more than an hour at a time without major discomfort. Of course I was excited… I had bought the replacement warranty for $ 40 and it actually paid off! HA!!! Come to find out, yes you do get a refund, but it’s in the form of a gift card. Okay, reasonable, I’ll just get another chair of the same value as promised, and be happy. After all, I wanted a good chair, so I’ll just find a different one that hopefully is better than this one.
So I file the claim and get my gift card, except to my surprise, the gift card value is only $ 250 and they have not refunded the tax! I call to complain and get told that the fine print somewhere excludes the tax. I ask for the Supervisor and she has a nasty attitude telling me I should have read all the fine print and not believed the what the people in the stores were telling me, and that they were covered because the details were included in the fine print of the pamphlet.
Of course the part that makes me the most upset isn’t how badly I’ve been lied to or treated, but what the out of pocket costs end up being. The gift card is useless to me unless I actually shop there again, and I spent $ 40 for the plan, and will have to come out of pocket another $ 25 to cover the tax on an equivalent chair!!! Furthermore, it’s been an excruciatingly painful process to register my chair, and go through the process of actually filing the claim. All for a chair that has been completely terrible!!! So in the end I’ll have spent $ 315 plus several hours (around 5) on a terrible chair and a horrible experience! Oh yeah, and goodie, I also get to build another chair!

I usually always come to this one for my supplies although it seems like this one always seems low in stock on the stuff i need to get. Customer service here is a little better than the other So Bay locations