Parker Hearing Institute

Great people but steep prices on overrated aids. Also takes forever to get an authorization. A mild recommend.

Been coming here since 1990 when I was still in college. I started with Dr. William Parker, now his son Josh takes care of me. This place meets all my needs and they are extremely knowledgeable and professional. The only draw back I have of Parker Hearing is they can be booked 3 – 4 weeks in advance for appointments depending on the audiologist you request or are assigned. That’s especially the case to see Josh Parker. This should be a compliment on the demand for quality service and expertise. But, I hope they can expand there staff to process more patients in the near future.
My type of hearing loss is severe and I can’t play games with audiologist that lack expertise and a clear understanding of my personal needs. Thats why I come here.
I’m very active in professional photographer and travel the country covering a variety of environments and events from Alaska wilderness, to the Arizona desert, to Florida swamps, and to the World Cup in Vancouver, Canada.
One year a few years back, Parker Hearing was there to provide for my needs even when my hearing aid stopped working while on vacation in the Southwest United States. I had previously been out in over 100 degree heat and dust in southern Texas and New Mexico for several days photographing landscapes in the desert. I made contact with Parker Hearing in Midland, Texas and they sent me a loaner to Oklahoma City that was on my next stop two days later via Federal Express. I sent my hearing aid back for repair to have ready for pickup once I returned home three weeks later. It paid to be a long term loyal customer to get this sort of help otherwise I would of had to end my trip. They even programmed the loaner to match closely as possible to match my specific hearing loss. Just to be clear my best friend had to handle the shipping to get it out to Oklahoma on time.
I tried others before Parker hearing and they failed to meet my needs and felt they just wanted my money and looked like a fly by night business.
I tired the competition of another hearing aid place in Torrance about three years ago, but I felt it was too impersonal and felt like I was a number and not a customer.
Parker Hearing has met my needs for 25 years and counting.
Following up on Parker hearing. They continue to work and find new ways to help those with hearing loss by trying out new technologies and hearing aids. Meaning they work to keep up to date on latest hearing aids. I was recently selected to try a new model of my older hearing aid. Even though the results were mixed on the trial use I was grateful and glad that I was the first to test a new technology.

I went here for a hearing test and i was supposed to get a hearing aid here too but I was told that my medi-​cal won’t cover for anything AFTER few days my exam. however, they TOLD ME that it WILL cover BEFORE I took the test. They lied to me! I got a billing statement and I’m HIGHLY disappointed and this place is a SCAM!!! They told me they accept medi-​cal before making an appointment with them, I even showed them my card before making appointment I always make sure if they accept medi-​cal. Very untrustable place!

Went to Parker for the first time yesterday. Joshua Parker was very thorough in explaining problems associated with hearing. Answered all of my concerns. Test proved my need for hearing aid. This verified the result from Costco. Even though the cost was much cheaper at Costco I decide to go with Parker because I feel the expertise and service will be better. I will get my hearing aid in two weeks. Hope I made the right decesion. Will post again.

The Audiologist was very helpful. My one star is because I requested a refund and have not received it, even though I have asked for my money back for two weeks. They were quick about getting it out of my account (in seconds). If you are planning on purchasing hearing aids, I recommend to shop around first.

I saw Dr. Parker today for a hearing test after I had a perforated eardrum. He was able to schedule me the same day with minimal waiting and very easy paperwork. He was about as friendly and professional as can be… definitely would recommend!

All the Dr’s, cardiologists and staff that I have encountered have been excellent. Friendly and informative and they take good care of the patients. They were very patient with me… being a younger person needing a hearing aid… I was a little self conscious. They worked through getting me 3 hearing aids to get it just right… and no one can see it! Free cleanings and batteries while the warranty is in effect. They are great!

I have been seeing Dr. Parker for the last 8 years or so and have received top notch care from he and his staff. At the beginning of this year, my employer had changed my HMO which tried to send me to an IPA audiologist. But with help from the most competent staff at the Torrance facility, was able to maintain the quality of care I had been receiving from Parker Hearing. Thanks, Josh for the awesome Bluetooth iPhone hearing aids! :)

Had a very pleasant experience here. Dr. Parker and his staff were very friendly and helpful and a pleasure to deal with. They tested my hearing and re-​programmed my hearing aids. I half expected them to try to sell me new hearing aids, but Dr. Parker said my current ones were fine with the re-​programming. Highly recommended.

Friendly staff. Most pleasant Dr ever! Did not wait long, was seen near scheduled time. Much better than where my company sent me last year.

Each staff person at Parking Hearing makes you feel like you’re the most important person in the great tradition of Dr. Parker.

They were all very nice here when I brought my 91 year old mother for an exam.
We went ahead and ordered one hearing aid for her which we pick up in San Pedro right near our house this week. The price was high but hopefully Mom will be able to engage in conversation again!

Mediocre service at best.
But worst of all, they said they would accept my insurance payment as full payment and then billed me 6 months later for additional fees. When I confronted them and refused the payment, they send it to a collection agency.
Not an honest way of practicing medical profession.

When my son failed his hearing test in one ear at school, I was a little concerned and our pediatrician had us come here. They were wonderful, friendly, and accommodating. Great with the kids. The parking is free in their lot for 1 hour. I would highly recommend them.

I’m really happy with parker hearing. They’ve found a pair of hearing aids that both fit my needs and fit my ears comfortably. With my aids in warranty, I get free batteries, free reprogramming, and free cleaning as needed. The group at Parker hearing really enjoy their work and take the time to make sure you are satisfied.

The staff here is friendly, low key and respectful. They never pushed for the up-​sell like I experienced in other places. Their hearing aids come with free batteries for two years.