Fortunato Brothers

Stopped in for a slice of pizza. I ordered the wrong thing but, they were able to correct it before my order was complete. The pizza was pretty good. Ingredients were nice and fresh. I would come here again if I just needed a single slice of pizza.

My family members in Baltimore love this place. I went there once, with them, to get pizza to go. The service was OK: they weren’t rude, but they weren’t friendly either.
I got a slice of the Bruschetta pizza and half of a pepperoni. My general impression was that it was OK – not anything special. I liked the crust, though; it had a dense texture.

***DO NOT ORDER FROM THIS DISHONEST BUSINESS THAT ENGAGES IN SHADY PRACTICES***
Order up sent an email and a mailed advertisement advertising their special of a 8″ Cheese Steak, Fries & 32oz Drink for $ 8.99. After reviewing the offer on Order Up, I realized all the toppings for the cheesesteak were an extra $.79 a piece (i.e lettuce, tomato, mayo, onions, hots, etc.). I knew it had to be a mistake as those are standard options included on EVERY BASIC CHEESESTEAK SUB, so I called Fortunato Brothers to inquire about the special and to see what toppings were offered STANDARD on the sub. I was told it included lettuce, tomato, mayo, onions, cheese and hots. He asked if I wanted to order and I said I would place the order with Order Up and he immediately hung up on me. This should have been the FIRST red flag.
The delivery guy was super nice and delivered my items. The fries were standard and lacking basic salt so I seasoned it, ate a few and moved onto the cheesesteak… As pictured, it was bread and steak only. I took a bite thinking the cheese has to be somewhere as this sub is dry, lacking flavor and something else. It wasn’t until my husband asked me what I was eating that i realized the lettuce, tomato, mayo, and onions (no hots via preference) was missing as well. I immediately called Fortunato Brothers where I explained the situation and was passed off to the assistant manager.
He told me that with Order up you must pay for toppings outside of cheese and bread. I paid for extra cheese (American) and extra meat ($ 2.99) and was told that they place the cheese in between the bread (i didn’t see it via the picture included) and it came with extra meat. I told the assistant manager the sub was also missing the lettuce, tomato, mayo, and onions that the phone rep told me was included standard on the sub. The assistant manager kept telling me with Order Up I’d have to pay extra in order to receive those items despite the representative telling me otherwise BEFORE I placed the order. I asked the manager if what he was basically telling me was that i wasted my money and he kept reverting back to having to pay extra for the toppings I wanted via Order Up.
A simple refund, new order or discount on a future order would have sufficed but the customer service here is lacking tremendously. First and last time I will ever patronize this business and I recommend that you avoid this place at all costs.

The workers are rude, they gave me the wrong order last night, wouldn’t agree to a refund. I won’t be ordering from here ever again and I’ll be sure to spread the word.

Get the buffalo chicken pizza. It’s all good, but the Buf ZA is the way to go.
Crust is like the pillsbury dough boy came up and gave me a hug and then paid my student loans.
Toppings are made with love and manicured like Kim Kardashians eye brows.

Great place to stop in and grab a slice of pizza. I love the buffalo and chicken parm myself. Not the best place for plain cheese pizza – opt for one of there more exciting options. Chicken cheesesteaks are my go to sandwich here.

How difficult is it to make a hamburger when you are in the pizza/​sub business?
Stale role that was microwaved and rubbery on a burger a tad thicker than a fast food burger.
Ordered with lettuce tomato and onion. The lettuce was on top of the burger and the tomato and onion were on the bottom! If you know anything at all, condiments are placed on top of the burger or else you won’t taste them! When I picked up the burger it fell apart! Slop! Threw it away! I called up asking for the manager but of course there’s no manager. I explained how terrible the burger was and instead of being professional he said we’ve been making burgers like this for years! So I guess they’re proud of this product! I asked when the owner or manager would be in. He said they never come in! I asked who he was and he said the manager.
I wish I could have rated (0) stars but one is the lowest. Welcome to 2015! Cheap, inexperienced foreign labor, selling substandard products with an attitude.

terrible pizza… tasted like frozen pizza.

Crust on the pizza was good and homemade. Had a nice crunch but was still soft.

Their pizza is ok not the greatest. I have also had their chicken cheese steak it’s ok but must ask for extra cheese because it seems like they don’t put enough I can’t even taste it and the bread taste old and dry. The mozzarella sticks are like Arby’s not bad but very salty ! And their garlic bread is sucky. Just that old bread soggy with butter, doesn’t taste like garlic bread at all. They are really quick though with delivery and always very nice on the phone and in person. They have messed up my order once. I continue to order from them because it’s the only close place to my job that’s decent and quick delivery when on my lunch break.

The best I can say is that our pizza was not oily or over flavored. Ordered a Margaritta small. 6 slices of amazingly bland, completely tasteless pizza. Could have been one star except that it WAS edible. $ 18 for 6 small slices of bleh. Won’t waste our time with this again. We’ve enjoyed pizza in Italy, NYC and even Durham NC. We were expecting something resembling pizza. Bleh.

Fantastic! I was in town for work and was recommended this place. I am from Chicago so I have high expectations for pizza and they were met here.
I got 2 slices and a bottle of soda and it was less than $ 6. The slices were fresh and hot and very delicious. This was the highlight of my trip!

There pizzas are home to me. I love the food and the people are super friendly. Been coming here for 15 yrs.

Food was great, excellent customer service! Just moved to Baltimore and I’ve already found a place to frequent.

I’ve been coming here on/​off for a very long time. Now I live about 5 minutes away and discover that they deliver?!
I usually get the chopped tomato pizza and it always delivers the tasty feels. When I was a vegan, I would get the tomato bread and feel a little less miserable about being a vegan.

So, I wanted to be fair and give them another shot. Definitely needs improvement. Lots of options in the area for good pizza. Pizza wasn’t terrible, but it was very salty, in fact all you could taste was salt.

Awesome pizza. As close to NY style as you can get in Maryland!
I got «the works pizza», and love that they use «real» spicy Italian sausage!
The canola I had was fresh out the oven, and one of the best I’ve had in a while!
I highly recommend this place for anyone that is a fan of PIZZA.

Redacted.

We ordered one slice of buffalo chicken pizza and one margherita pizza after moving to the neighborhood and trying out another spot for pizza that was overpriced for the quality of pizza they were serving. Well, we were not disappointed. Both slices were flavorful and unique enough to have us thinking about our next trip back.
Fortunato’s has our vote!

The food is great, especially the Pizza. The chopped tomato pizza is a must have. I haven’t had a better Chopped Tomato pizza elsewhere. Cheesesteaks are okay and the prices are pretty reasonable. The only complaint is that they don’t accept credit cards or debt cards, so you better plan to pay with cash.
The only complaint was that they don’t accept credit/​debt cards for purchase. So bring cash