Jimmy John’s

This place won’t deliver to the hotel I’m staying at which is less than 5 miles away on the same road! Apparently customer service isn’t a priority. The only thing this place should serve is WEAKSAUCE!!!

Fast, cheap, great sandwiches! Fast, friendly service.

Super freaky fast service! Walked in to get a sub to go, ordered, paid and walked out with it in about one minute. The store was clean, cool, and they were playing good jams. My server was courteous, friendly, and took the time to suggest I get my dill pickle sliced in quarters. My Italian sub was great. Fresh meat, cheese, and veggies on a very tasty French bread sub bun. Sub with two sides was $ 7.18 with tax so reasonably priced.

This is a clean Jimmy John’s with good subs.

Fast great food! My sandwich is almost always finished and ready before i’m even finished paying. Unlike Subway this place is always clean and has positive energy. People at J.J. seem to like working there and are extremely nice and motivated. I have nothing bad to say about the food or the staff. Great image and service. 5 stars!

I’m disappointed. I’ve heard that this place is supposed to be super fast so I ordered a sub at 9 pm on a Tuesday night for pick up. Figured they wouldn’t be terribly busy. I order a sub combo and asked how long it would be and he said a few minutes. It took me 20 minutes to get over there and when my husband arrived the order hadn’t been started and they had no recollection of what chips or drink I had ordered. My husband not being able to reach me got the wrong chips and drink. Not the end of the world but a HUGE disappointment when you order from a place that prides itself on quick services, for which we received none and then my order was wrong. Won’t bother with the drive over there again, not worth it.

For a sub shop this place is great. The prices are great, the service is quick, great in/​out place.

The subs are ok. I frankly think Subway’s are better (not that that’s saying much). Really, JJ’s only advantage is delivery. And fast delivery, at that. In that department, they are aces.
So why the 2-​star rating? It’s the chronic mistakes they make. We order JJ’s often, simply bc they are a relatively healthier fast food choice, and unlike Subway, they deliver. The problem is – and I am *not* exaggerating — they mess some part of our order up AT LEAST 2 out of every 3 times. Their staff just do not pay close enough attention to the tickets — and these are online orders, so it’s not human error on the order taking side. The mistakes they make include not adding on items we asked for, or not taking off others as we requested. Sometimes they simply don’t deliver everything we paid for; in those cases, a side item may not show up. Sometimes it’s a small issue, like not writing our names on the wrappers as requested, or not cutting pickles in half as requested.
But more often than not, it’s a combination of 2, 3, 4, OR MORE of these problems on a given order! If some restaurant misses something here or there, it’s understandable. No one’s perfect. But errors like these occur so often when we order JJ’s that it’s now a recurrent joke in our household… «Jimmy Johns is here! Let’s see what they forgot or messed up this time!»
We’ve given them the benefit of time to train their staff and work out the kinks since opening, since all restaurants have some hiccups after first opening. It takes some time to get into a groove. But they’ve been open long enough now that there’s just no excuses left. This local JJ’s should be running like a well-​oiled machine by now, but it’s just not. Sorry, JJ’s… methinks we’re moving our sandwich business totally back to Subway, even though it’s not as convenient.

Pretty tasty sub, I’ll say. I had the #6 today, I was new to the Jimmy John’s sandwich world. Ordering was easy enough. It was hard for me to choose between the turkey and the veggie. Ended up going with the veggie because it had avocado, any day go with the avocado.
I still don’t know if they have a variety of breads, a la subway, but I thought the bread was alright. Guess I’m sorta a carb snob. One of my tomatoes was kinda on the mush side, but I understand fresh tomatos in chains can be chancey. I really appreciated that I caught them and was able to ask for no mayo, since I forgot to mention that while ordering. My mouth/​stomach is a no mayo zone, with very few exceptions. Overall, the avocado made the sandwich. It was huge and filling, since I didn’t do the combo for 2 more dollars, it was a simple and filling lunch at 4.50 $! Not too shabby.

Subs so fast, you’ll freak– and we always do freak. Those delivery guys know what they’re doing.
I first had JJ my freshman year at Central Michigan, where I fell in love with #4– the Turkey Tom. I later indulged in #13– the Beach Club, which is a little bigger with more going on inside. I was pleased to discover Jimmy John’s opened their doors in Traverse City, in a plaza next to the Omelette Shoppe and near my alma mater, Central High School. Oh, how I wish they had JJ’s when I was in school (yes, we had open lunch).
We got JJ delivery downtown TC the other day while doing some work, and the subs came with our Cokes in 10 minutes or less. How do they make the subs so fast? I’ll never know.