Starbucks

High priced dish water. For what they charge you would think they could turn out a better product. Yuck.

Drive thru is the best! Before the turnpike or before the mall you don’t have to get out of your car! I love the skinny products. No sugar and fat. Delicious!

Before getting on the Pa Turnpike early this morning, I made a short detour onto Horizon Boulevard to get some java and a small bite for breakfast. When Chik-​Fil-​A was not yet open, I drove through the take out window at Starbucks next door.
I liked the convenience and time savings of a drive thru, but it seemed like the order taker was also the barista as well as the short order cook. So, she looked rather busy, and in need of assistance. Still, she kept her composure and got everything right.
As usual, the coffee had a burnt and bitter taste, but the extra milk requested helped to soften the harshness. I asked for their Sausage, Egg and Cheese Sandwich on a croissant, but was told that all these meals are pre-​packaged and microwaved just before sale. I decided to go with the English Muffin as the only option. I don’t like what microwaves do to eggs and bread, so the meal was at best, average. Nothing I would want a second time.
Hopefully, CFA will be open next time I find myself in a similar predicament.

Ordered via Mobile ordering. Drinks were made correctly and ready when we arrived. That’s the way it should work. This is one of the better Starbucks in the Philadelphia area. Friendly knowledgable staff that always goes above and beyond to make sure you have a good in store experience.

Love this store! It’s clean and speedy!

The worst. The counter covered in junk and trash. Bought a reusable cup and when I asked if the lid was clean was told «should be. If not u can rinse it.» Waited 20 min. for 2 bagels only to have the harried clerk tell us he dropped the last everything bagel, did we want a plain? Said yes then waited 5 min for him to start the bagel. Grabbed a juice instead and left.

Literally the slowest Starbucks I’ve ever been to hands down. I travel to this area for business and stop here since it’s close to my building, otherwise I would drive to a different Starbucks. However I’m considering switching to Dunkin Donuts. The drive through line is ALWAYS like a parking lot. It’s never a quick stop here.

Having spent my life in the PNW, and last 20 years in Seattle — moving to Philly area and trying to enjoy Starbucks does not work. This Starbucks has horrible service. So slow and staff not aware of customers (only each other and their conversation) and not able to do more then one thing at a time. Have been to enough Starbucks in my life to know how quickly and smoothly it should work. Just one person in front of me — six staff — why it takes 7 minutes is beyond me (I timed it, after spending what seemed an eternity in line to even place my order). And why they are stocking napkins and straws — and not checking the creamers (of course empty — there’s another minute). Sad thing, this is par for the course here in Philly. Haven’t found any that provide the level of service I’ve become accustomed to in Seattle. None. Bad training here? Or just bad people that don’t care? And that’s sadly why I end up at Dunkin Donuts or Panera most of the time even though I am a self professed Starbucks addict.

I waited in the drive-​thru line for over 20 minutes. It’s not convenient at all! They even gave me the wrong size iced coffee, but I just wanted to leave at that point. Terrible!

Not sure why so many bad reviews. I’ve been 3 times in the last 3 days and don’t have a single complaint. Seen pretty consistent to me. The hot mocha is my favorite and I drink it daily now. I tried the slow roasted ham breakfast croissant and I was pleasantly surprised. It was very good for a coffee shop. I’ve enjoyed the service and even with long lines I’ve gotten in and out of the drive thru quickly. I do remember telling the person to give me a minute and she said hey no worries I’m here til noon. Lol made me feel comfortable with looking for a second.

I have been to tons of Starbucks and this one really needs help. Customer service is lacking.

Great drinks, but the service here is SO SLOW. I have gone inside and through the Drive-​thru and there’s never any sense of urgency from the baristas. I feel like they take their time and don’t consider the customers they are serving. It’s just a bit frustrating when you’re trying to get to work.

The new skinny mocha tastes like warm chocolate milk! Don’t waste your money! Splurge on the regular.

Tends to get crowder but I need my daily fix. I like this location because of the. CLose proximity to the turnpike and route 1. Also has outdoor seating and better parking than the starbucks that’s closer to my office.

The place is nice– in addition to the standard Starbucks look they have a mini sofa room and a patio. What i dislike is that the staff changes a lot and the drinks are not always the best. But it is great if you want to enjoy a cup of regular coffee while enjoying a nice weather, especially because bensalem doesn’t have that many patio places.

Drive thru is super convenient, but can be slow, especially during the weekday mornings. Seems understaffed at times, but so far havent had an issue with an order

This is my go to coffee shop as it is near my house and I pass it every morning on the way to work. The staff is friendly, and they generally keep a dark roast brewed throughout the whole day (one of my requirements!)
One thing to note is that if you are in a hurry and see 3 or more cars at the drive through, I recommend going inside to order instead. You never know when you are going to get stuck behind someone ordering hot food and a few special venti double espresso, double non-​fat, soy, mocha macchiatos. You’ll save quite a bit of time by ordering inside when stuff like this happens, especially if you have simple orders (ie standard coffee or espresso).

Love Starbucks. but I waited nearly 7 minutes for a tall blonde roast. Store seems understaffed.

One of the worst Starbucks in the area. We went through the drive through (which is a nice feature of this location), and he staff seemed friendly. I was impressed UNTIL we drove up to the pick-​up window. I came to realize the baristas were extremely disorganized. The barista who took our order was also delivering us the drinks we delivered. She took frequent stops to deal with other customers orders while still processing ours. Upon paying the barista walked away for a good 2 – 3 minutes without saying a word. We started wondering where are tea was. After about a few minutes she handed us our drinks, and did not say anything again!!! I was extremely disappointed with the deserved. I’ll go to another Starbucks next time!!!

This message is to management, if you even care. For god’s sake, please please please hire more staff! It is unacceptable to have three people working in the store at 7:30am when the drive through line is 15+ cars and the line in the store is 10+ people long. It is true that I used to live in the city and am used to a 2 minute visit. Spending 10+ minutes in this Starbucks just tops the list. I thought maybe it is just a one time thing, but it is consistent every single day and that is why I go out of my way to avoid you, Horizon Blvd Starbucks. I thought a mega giant like you would have some standards…