Best Western Trinidad Inn

This Hotel has now changed from a Best Western to another Group… I have not stayed at it recently but I used to travel from Texas to Colorado regularly and this Hotel was a Regular Stop. I hope it has not changed as we are getting ready to stay there again.
I read some of the reviews and the first review he comments on the outside of the Hotel… I think it looked very nice and the rooms were very nice and the employees were very nice and they were nice to the pets!
Who could Ask for More!

I checked in, front desk staff very helpful and efficient, went to my room, put my bag down outside the door and called the front desk to change rooms-​clipped toenails on the carpet and horrible odor. 2^nd room was clean, but still had a hint of the same odor. did sleep well, and breakfast was good the next morning. They are remodeling so ???

I do not rate this hotel lightly. My colleague and I stayed here this week for three nights. The stay started off okay. The hotel set-​up is not ideal for me in that it is set-​up like a motel with exterior entries for each room and has two floors. We were on the second floor (no one walking on your ceiling, but we had to bring our bags up the stairs each day and bring them down the stairs each day). The fitness room was a joke. It was a converted guest room that had a bunch of very old equipment with little room for moving around and the equipment was not the most friendly equipment. The breakfast was pretty basic, but overall adequate. The coffee seemed improved from a previous review. I was a bit disappointed that on the last day the creamer was gone. That all said, I would have given the hotel a three star review. That was until the morning after our third night.
That morning, my colleague got up and went to the sink to find a roach fall out of her hair from the night. Can you say GROSS!!! After being told this, we immediately packed up and planned to cut our stay a night short and do whatever possible to get out of town that day! I did a roach check of my room and was delighted to not find one. I did, however, note that there was a red stain on the side of the sheets that I had not noted that resembled blood (in the opinion of this nurse), which added insult to injury that morning.
When we notified the staff of our findings, he seemed nonplussed and told us that the manager would not be in until at least 9 AM. When my colleague spoke with the manager, she blamed the housekeepers for the problem and stated that they leave the door opened while cleaning the rooms. This worries me for those on the bottom floor as there are quite few snakes in this portion of Colorado (which the manager also stated had 2 snakes in their office this year).
Taking into account the other reviews that I have read, I cannot state that this would be a normal experience, but I certainly would not even consider returning to this hotel when I return to Trinidad and would recommend anyone who does to do a double check before you go to bed. I certainly hope that the management considers taking some precautions in response to our problems that we notified them of.

The physical appearance of this building made me question why we had paid as much as we had for the room as it easily could’ve passed for a fancy Motel 6. However once inside we found the room to be incredibly spacious and comfortable as well as equipped with any amenity we could need.
Mary, the woman at the front desk who took our reservation, was insanely helpful. She worked every angle to get an otherwise too expensive for 2 road trippers room down to something affordable. She is the reason we chose to stay here, but the room turned out to be pretty nice as well!
Excited for biscuits and gravy for free breakfast tomorrow!

Great location, off of I-​25 and near historic Main street. The staff are friendly the rooms are clean and recently remodeled oh, and the beds are comfortable. I was pleasantly surprised. Consider making a reservation, the place seems to fill up at night.

Best Western is starting to win my heart in the chain category for exceptionally friendly staff and service; their point program is not bad either. This location offers the best of my worlds, a drive up motel feel with the amenities of a hotel. Our room has a great view overlooking the seasonal pool and onto the mountains. It is well appointed and offers the in room amenities I like; a working TV, a clock, nice linens and carpet. Extra points are for the views from the room and breakfast room and Mary who checked us in. Thanks for all the tips.

Comfy bed

I’m pretty sure I’ve written a review for this motel before, as I’ve stayed here for years. I am a single female traveler and believe me, I’ve seen it all so it is hard to get much more than a three from me for business quality motels – I joke that my friend stays at the Best Westin and I stay at the Best Western, just different expense account brackets. Honestly even the resort chains rarely get a five from me. My total preference would be luxury boutique but hey who’s kidding whom?
Nevertheless there are only two stellar reviews and the one negative one is filtered. I think everyone is entitled to their opinion but honestly I keep coming back here because the service is exceptionally friendly, the quality of the rooms is extremely predictable, they actually upgraded carpets after I sent BW a friendly note, and I just think it’s great bang for the buck.
These are not luxury resorts but hey neither are the competitors in town and quite frankly I find these well maintained older buildings a lot more quiet than the throw them up cardboard HI’s etc.
The value here is def a five while in the grand scheme of things it’s probably a 3.5, but I took one star off for those few travelers who want Je né sais quoi. Who knows what?
The breakfast bar in the morning is just what regular business travelers would expect from mid range places, except that the coffee is dreadful, I think this is a result of the new owners who may not drink coffee. I hope they wise up.

I really liked this hotel, the outside didn’t look like much but the room was really nice and definitely worth every cent.

Pet friendly hotel with pretty mountain view. Nice breakfast and eating area is spacious. However room was musty smelling and shower didn’t drain properly. Has a very small gym without a/​c. Hot tub but didn’t seem very clean.

I recently stayed here for a week while visiting family. It’s easy to find, and located right off highway 25. They have a very nice staff and very clean rooms! Free continental breakfast every morning until 9:30am complete with juices, coffee, teas, muffins, bagels and a DIY waffle iron. Plus, it costs about half as much per night as the other local hotels, La Quinta and Holiday Inn. I saw other guests with dogs, so pets are allowed, and the WiFi is free and fairly quick.
P. S. There’s a sweet little dog that lives outside here on the hotel grounds, a housekeeper told me it was abandoned about 3 years ago by some guests, so now the staff takes care of it. Cute little mascot!