Friendly’s

Sometimes you don’t want to have fast food or go to a fine dining restaurant and wait a lot for your quick bite. This is where diners come in handy, friendly’s is to me like a diner but with very good dessert options.
People who work here are very friendly; to the extent I custom made side order of my burger to get mozarella sticks instead of fries and they accomodated my wired taste bud.
Its a fantastic place to chill and dine and get some great ice creams

Worst restaurant experience ever. Told my waitress I have a dairy allergy. Told her to make sure there was no map mayo on my veggie burger. First time it came out with mayo. I complained to the waitress and the manager and I got a new burger and the second one had mayo too. Wow! What an awful experience… never again. Get your shit together.

Service, food and fun were all 5s. Our waitress, Ashley was sweet and on the ball! Staff as a whole were friendly and all said hello, including the manager.

I’ve always been a fan of Friendly’s in general, but ever since their Route 9 location closed, I frequent this location. I always ask for Catherine, she takes amazing care of her customers and is such a sweetheart. The food, while of course isn’t the greatest quality, I get the same thing each time, and am always satisfied. Their ice cream is always delicious as well.
There are a few other servers who are great too, but most other staff look and act like they haven’t even graduated high school and lack customer service skills.
The location isn’t the greatest, and most clientele are a reflection of that, but the restaurant recently renovated, and does look more updated and clean.

Service by far was awesome. Waiter was very attentive. However, the crispy chicken salad I ordered was disgusting. Next, time I go I will go for some sort of sandwich.

Friendly’s is so much fun! The food is awesome but the waitresses are the nicest! We love Catherine and keesha. Go for your birthday or go just because!

I went there last night. Service was bad. I am not going to assume it is always bad. It may just be the waitress we had. She was very indifferent and slow (from the beginning of the meal to the end). Spent most of the time chatting away with coworkers in clear sight (while we waited for her to take our orders, bring the check, take the card etc) and she tossed plates onto the table when she brought them.
The Friendly’s itself is also not in a very nice area.
That being said, the ice-​cream we had was excellent!

This restaurant is prob the crappiest looking Friendly I have ever seen… It looks like it hasn’t been touched in 20 years… The staff was friendly and prompt. The food was ok…

I went here for lunch today. There was a TWENTY MINUTE wait for a table at 12:30 in the middle of about a 2 – 3 inch snow squall… which was just fascinating to me at a Friendly’s on a Wednesday.
Anyway, the servers were definitely busting their humps as they seemed short staffed and quite frazzled at handling so many diners. They did a good job given the circumstances.
The food? Meh… their ice cream is always solid but I made the mistake of ordering a salad and I got a few unappetizing brown pieces of lettuce. The chicken noodle soup was warm, not piping hot… but it was fine. The more typical unhealthy items like the clamboat are a lot tastier — they just require grilling or frying so there is less to mess up.
Overall, they are better than Denny’s/IHOP for sure, the ice cream is a nice plus, and the staff at this location is very nice. Stick to the fried stuff, burgers, and ice cream, and you’ll be fine.

I love Friendly’s. The place holds a lot of childhood memories for me. And I love their Reese’s Pieces Sundae. Luckily for me, my step-​daughter was in town and also loves Friendly’s. We spent some days going out to lunch and came here as it’s one of the last Friendly’s in the area. You’ll find this place located in the corner of a strip mall, but don’t let that stop you from coming here.
Every time my step-​daughter and I came here, I think about 3 times in the past month, we received great service. We were there during lunch time and surprisingly, the place was still pretty busy. Our waitresses were friendly and attentive and polite. When a cherry rolled off an ice cream on the way to the table, it was promptly replaced by a cup with 3 additional cherries in it!
Overall, for knowing it is a chain, I was pleased with their service and their food. I am a sucker for a Friendly’s sundae and will definitely be back again for another sundae!

Service was fast and friendly. Food was good, but my ice cream tasted freezer burnt and my topping a little old. They now do «build your own burger.»

Quite simply put — this is the best friendlys in the area… long live this friendlys!

Not the cleanliest place I’ve been to — but the waitress was friendly. Menu items all have calorie content next to them, which I found helpful but it’s difficult to find a meal under 1,000cal :/​They have a couple of lighter options but it would be nice if they could expand that. I ordered the apple harvest chicken salad with dressing on the side, the chicken was hot and tasty — well coooked and I was somewhat impressed.
Because I went low cal on dinner I of course had to try their famous ice cream. Went with the $ 9.99 Create Your Own (which got me the entrée, drink, and Happy Ending Sundae — what a good deal!). Had the Hunka Chunka PB Fudge with marshmallow topping. I must say it was divine.
They could do a bit to update their décor and clean up the place — but otherwise IMO the food, ice cream, and service are good.

I’ve always liked Friendly’s but they really should have closed this location instead of both of the ones in Latham. It’s located in the most ghetto shopping plaza in Troy so obviously a bunch of the customers are going to be just as ghetto. There were two little kids yelling and running back and forth down the aisle banging on tables and seats for most of our meal without the parents or any staff saying anything. I understand kids crying or misbehaving a little bit and its to be expected at such a kid-​friendly place but this was outta control. After they left it was quiet and more enjoyable. The food was standard Friendly’s quality and the service was good but next time I’ll take the drive to Clifton Park.

I ate here on a Friday at 3pm. The service was so slow. She took a while to take our order, then left the menus. 6 minutes later she came back with our water but still left the menus. After waiting 20 minutes for the food she still hadn’t brought out our silver ware. We had to get our own. She came back 5 minutes after having brought out our food with the silverware. She then asked if we would be having dessert. I have barely eaten my sandwich and you want to know if I want dessert?
She then brought our check wile we were still eating.
I got a half tuna melt and salad, the tuna salad was cold. The bread was toasted nicely. My friend got the turkey melt. It had one piece of turkey. Very lack luster. I would not eat here again.
I gave it 2 stars and not 1 because I have a feeling their ice cream is good.

When I was young, I was very excited to go to Friendly’s for those very fun and tasty kids’ meals and the Conehead Sundae. Friendly’s was also the place to go for ice cream after a large school function. In my teens, I used to single handedly consume a Jim Dandy in under 8 minutes! Ahh, the memories!!!
Now older, I still enjoy going to Friendly’s for breakfast, dinner, and ice cream. I enjoy having breakfast here with my folks and I always get the Super Sizzlin Combo with a bottomless coffee and the carafe is left at the table (a plus). For dinner, the Clamboat Basket with a Strawberry Fribble and a Happy Ending Sundae is one of my all-​time favorite meals at Friendly’s.
I wish I was a kid again at Friendly’s because those Kids Meals look sooo good! The Kids Meals are priced right at $ 4.99 which includes choice of drink, entrée, and kids sundae. If I was 7 years old again, I’d order a kids’ strawberry Fribble, Chicken Fingers & Fries and my favorite Cone Head Sundae, and really enjoy it while using my crayons to some coloring, like I did in the 1980s. Big kids meals are also offered for $ 6.99 too! If my folks are reading this, let’s go to Friendly’s!