Music Go Round

I’ve ordered two guitars online from them and the service has been oustanding. The last one I ordered on a Tuesday and it arrived on my front step by 1PM the next day by UPS. Great service and honest feedback on the state /​quality of the guitars. Thanks!

I’m in my 40s and experiencing music for personal enrichment for the first time in my life. Music centers are kind of funny, some are pretentious and not very Newbie friendly while others are like car dealerships. I’m new, not stupid.
As a beginner, I want good, quality equipment at an affordable rate. Not quite ready to commit to an $ 800 guitar just yet. I also want a place that is going to listen to me and help guide me through this process while exercising professionalism and integrity. This is where Music Go Round shines.
My sales guy showed me the low end, the middle and the high end of bass guitars. He showed me the differences and took the time to explain the subtleties. He then showed me three guitars that ranged from $ 85 to $ 140. Further, he plugged them in and let me pluck and slap so that I can get a feel for them. I ended purchasing a LTD B-​10 4-​string bass that was in good shape, had a good sound and had a good feel. I also purchased a gently used carry bag to cart it around.
The sales guy, who himself is also a base player, knocked a few bucks off the purchase because I was packaging the deal. He also threw in a free strap. It’s seen better days but he just saved me a couple of bucks. I wanted a bass amp but the two in stock were past their prime and needed some work. He advised on saving my money and looking on craigslist or come back. No big deal. I appreciated his honesty.
MGR also offers lessons that are currently $ 20 and hour less than what I’m paying in Birmingham. I’m all about saving money since this is just my hobby.
If you’re a pro player, this may not be the store for you but if you’re a hobbiest or have kids starting out, save the dough and buy here.

I’m writing this from an online and phone call customer experience perspective. I was on the hunt for an old Guild D25M, and found one on the Musicgoround website. It just so happened to be at this store, and I gave them a call.
The name of the sales associate who helped me was Chris, and I really appreciate everything he did for me. Not only was he willing to email more detailed photos, he even responded cheerfully to my requests like measuring string height, action, etc. He even recorded a sample of the guitar and sent it to me via email. I never got attitude, I never got any trouble asking for extra details, only a willingness to help.
In the end, I was able to haggle a bit and get a great price on a great guitar, with really solid customer service. I don’t know about the actual space or location, but my experience was terrific. Thanks guys!

I am a full time musician and basically grew up in the original Gus Zoppi Music store in the early 80’s when my dad taught there. I definitely learned a thing or two about good customer service. This is one of the only music stores in the metro Detroit area that you don’t get ignored nor do you get pestered by any sales associates. One thing people take for granted is that this is not a major corporation so they are not going to have a bunch of high end brand new gear there but they do acquire there are the «diamonds in the ruff» gear that you’re not going to find at a larger store. If you are a working musician or just starting out and need a good deal and great service this is the place to go!

I would have to disagree slightly with the previous review/​tips, at least based on the guitar and bass gear. I would say this is a solid shop if you’re looking for used stuff — they have some quite nice stuff and some really rough, project-​level stuff (which I appreciate). Prices on pedals are quite reasonable. Good selection of cords and picks. Some prices they will negotiate on, if said item has been sitting for awhile or the like.
The staff who helped me were polite and helpful, but not obtrusive or bothersome, which I also appreciate. Overall I was satisfied with my browsing experience; it’s a cool place to come as well since they have some older stuff that you wouldnt see at Guitar Center (i.e. Kramer Aerostar from ~1986, needing a new nut and string tree).

Wow this place… It’s something out of 1989. A bunch of serious garbage hanging or draped over busted cabinets or strewn about on the floor. Busted guitars and the junkiest cabinets and amps you’ve ever seen. Not one desirable thing in the store. A graveyard of dated gear that will sit and rot for eternity. It should be considered a museum. No joke, you can find Alesis gear circa 1988 that they are asking 2013 prices for. Rolland VS workstations, you remember them. the giant all in one porta studios, worthless old Tascam reel to reel 2 tracks, and the prices, wowza, I don’t know what is going on here… It’s just a weird place. Sticks and strings…