Forest Rim Apartments

After looking everywhere in the Portland area we settled on Tualatin and the Forest Rim Apartments last year. It’s the perfect location, right off I-​5 and near many shops, but nestled in a quiet wooded area along side the Tualatin river. The new Tualatin Greenway Trail allows us to walk or bike into the center of town in just a few minutes for shopping at New Seasons or Fred Meyer. It’s a really walkable community with the new path nearby!
The staff at Forest Rim (Sonia, Ashley, Jason and Brian) are all very professional and helpful. They respond to maintenance requests very quickly, and were especially helpful when we wanted to move to another apartment in the complex. Our new apartment is very bright, modern and spacious — we really love it. It’s very quiet here, day and night, but I recommend getting an apartment on the top floor to avoid possible noise from creaky floors/​ceilings.
The lounge, pool, jacuzzi and gym are all very nice and clean, with state-​of-​the art new gym equipment.
Parking in open spaces can be tight so you should plan to get a paid space or garage for a convenient location near your apartment.
Overall we love being here in Forest Rim and highly recommend it.

Ashley made the application and hold process very easy! The property is clean and the neighbors seem friendly. Every apartment has been remodeled and, for the cost of apartments in Portland these days, you get a quite a bit for your money. This is one of the only properties I’ve found that offer garages close to your unit for less than $ 100 a month! Also, this community is right on the new Tualatin trail so lots to do in the area!
Nice job, Forest Rim!

I have LOVED living here! This complex has been my home off and on for 7 out of the last 10 years. Every time I leave I always come back.
The location is perfect, especially if you are a commuter. It’s right off I5 tucked behind the Nyberg Woods shopping center. The complex is pretty quiet and just gorgeous. We had an upgraded one bedroom (the Trona) and loved it. The layout is great and very spacious. I loved having a laundry room in my apartment!
The staff here is awesome. The office staff has always been really helpful, especially Sonia. I always felt like Sonia went above and beyond and she is incredibly kind. Go see her when you check the place out! The maintenance staff is great too. They always responded to our service requests promptly.
This place has a very cozy feel to it. I highly recommend checking it out.

I have lived here at Forest Rim for almost seven months and I adore the place! It is in a beautiful wooded setting along the Tualatin River, but great access to both I-​5 and 205 for commuting (we say the traffic sounds just like the ocean — hah!). I cannot say enough about Sonia and Ashley and how responsive they have been to my questions and concerns. Sonia gets back to my emails or calls very quickly. My few maintenance requests have been taken care of in a short time. There are always ongoing small issues with any apartment complex, but I have found Forest Rim to be a wonderful place, and very quick to respond. I live on the third floor in a two-​bedroom and love all the light and airiness of my apartment. It is spacious and comfortable with large closets and bathrooms, and having two balconies for outdoor space is a plus! Mine feels like a treehouse! It’s a great mix of nature and suburban city life.
Parking can sometimes be an issue, but there are covered spaces and garages available for an extra cost. It WOULD be nice if each apartment had at least one designated uncovered space somewhere included in the rental agreement, but overall, I have had to park a ways away from my apartment only a few times in the last seven months. Most of the time we can find spaces not too far away.
I have never had an issue with finding pet bags to use, safety concerns, or having my residential needs met. It IS an ongoing challenge to enforce people picking up after their pets (as it is most places), but overall, it’s not that much of an issue since there are lots of natural spaces nearby. And Forest Rim will become smoke-​free next year! Also, very close to a good hospital, shopping and restaurant options, three great grocery stores, an awesome library, and many amenities, including a new LA Fitness and the WES commuter train to downtown (if you can bear downtown Tualatin’s awful traffic control situation!). I would highly recommend living in Forest Rim. It may be a bit more expensive than some, but I believe it’s worth it! I’m very happy with my home here. :)

If I could give negative stars, I would. Do yourself a favor and DO NOT move here.

Forest Rim was great. I had a one bedroom apartment with a great layout. When you put in a maintenance request, they’re very quick to address it. I always used the online portal and sent emails and I always received a quick response. The location is also great.

Great location. Clean, well managed, relatively quiet apartments and friendly community. 24 hour fitness room and nice sized pool. For other reviewers, if you want to speak to the staff, just walk in during business hours. Main negative is that some of the apartments can be dark on the inside.

I am a current resident of almost a year. While the apartments are a little on the expensive side, the location and the interior of the apartment itself is worth it. With that said, I have a few issues with Forest Rim Apartments that make us not want to renew our lease:
1. When you call the office and no one can answer the phone (read: no one EVER answers the phone during office hours) or they are closed, you must listen to a LONG message about how awesome they are. At the very end, you are given the option to finally leave a message or call the after-​hour emergency number.
We have needed the after hours number twice — once for a broken toilet and once for our fireplace backing up, resulting in smoke everywhere. When you call the emergency number, an automated voice picks up and says «leave a numerical message» then beeps and hangs up after a few seconds. I brought this to an employee’s attention, which said that he would «fix the problem». Two months later, I had to call about the fireplace — same message. Had to call the fire department. When I called the office the next day, the employee told me that the emergency number is a PAGER and that you have to leave your phone number. Why didn’t the employee I spoke to a couple months ago tell me this and why did he say he would fix the problem?
What??? A pager? What year is this? And why are there no directions in the 10 minute message for the office’s main number? Why are there no directions when you call that emergency number?
2. The parking is terrible. If you haven’t bought a covered spot or garage space, you are screwed.
3. My boyfriend is a cop who works at night and sleeps during the day. When we signed our lease, we were told that we would be notified of daytime construction/​maintenance that had the possibility of being loud near our apartment so he can just sleep at the station. No one wants a tired cop responding to their emergency, right? Well this has never happened. I know I am expecting above and beyond with this, but don’t offer to go above and beyond and then not do it. lame.
In summary: Meh. The apartment itself is nice, but the conveniences we expect for the amount we pay just aren’t there.

I am a current resident at Forest Rim Apartments and can only give 3 stars. On the positive side, the interior look of the updated apartment units here is great. I love the granite counter tops and that the walls were already painted a nice neutral color. I have only had a few issues with my apartment and the maintenance staff has been wonderful and taken care of them promptly. So, why only 3 stars? The office staff here is terrible. They are the least friendly and most rude apartment staff I have ever encountered. They are not helpful, and seem to always have a shitty attitude. If I choose to move out of this apartment when my lease it up, the staff will be the reason.