Curacao

Albeit for the frenetic holiday shopping season, I found a knowledgeable salesperson. I went in to see if there were any decent specials and did not plan on buying a speaker set for my TV. I compared prices and found that Curaçao beat everyone listed on the internet. So, I was sold. The salesperson was a little sarcastic and maybe a bit too much of a wise guy at times, but overall it was a good experience. A plus — Santa was in the store. He did a first class job with my seven year old son, so huge kudos to Santa and his helpers.

This started out as very pleasant shopping experience. I bought 2 tablets for my kids at a great price on my store credit card. About 2 weeks later one of the tablets stopped charging, so my husband and I drove 2 hours to our closest curaçao. When we got there, all the friendliness and helpfulness seemed to evaporate as soon as we let them know we had an issue and wanted a refund or exchange. The service center employees were the rudest most ignorant individuals I have ever encountered! I finally asked to talk to a manager, and had to wait 20 minutes only to hear that she was on a conference call and could not be bothered, but their «supervisor» Mitchell could help. When I approached him at his kiosk it was like I wasn’t even there. He continued to ignore me And eat his Cheetos. When I finally got a response he informed me that the contract changed and after 15 days there was nothing they could do. Then he told me that they are just the store that sells the brands and don’t honor any type of repairs because the things they sell are NOT their products, and it was the manufacturers problem! I finally gave up because the «supervisor» seemed even less educated than the service center people. When I went back to talk to the first gentleman he was beyond RUDE! And I stated that I should have listened to the online reviews because this store was a huge SCAM! And he stated that he could careless about the online reviews because they did not affect him in anyway. When I asked for the corporate phone number, they had no idea what it was. So needless to say we walked out and now have to pay for a tablet that doesn’t even work! Scam Scam Scam! Please do yourself a favor and do NOT purchase from this store, they will NOT help you if anything goes wrong. Their customer service is a JOKE!

This was the first time I decided to shop at this store, I was interested in an item they had advertised for a very reasonable price, actually the best price in town. It turned out that they did not have what I wanted in stock, I asked a customer service associate if they were expecting to receive anymore before the sale ended? She reassured me that there were many more on the way, and was eager to sell me this item even though there was none in the store. She told me that it would be in store by the next business day and all I had to do was pick it up if I bought it now! That was 2 days ago! and not only has it not arrived at the store, when I called to find out what was taking so long another service associate informs me that they have over sold the entire shipment there expecting and to try and be the first to the store when the item arrives to ensure I get what I paid for! WTH?

We were a little gun shy about shopping here because of Google reviews but I have to say we were pleasantly surprised. They have a wide selection of most any electronic item you might want. Everyone was helpful but especially Michael who was extremely knowledgeable and helpful. He was able to answer all of our questions so we could make sure we were purchasing the right device.

When this place opened up there were lots of people and employees! In every section of the store you would always be bothered by the employees. That was like 2 years ago. Now, you can go inside and not be greeted by anyone. Go inside and watch as the «security/​welcoming people at the door» chat with other employees and be on their cellphone! Thinking of buying something? Well you might as well go around the whole store to get someone to help you checkout because there is NO ONE in the cashiers. You can’t return stuff so basically you are screwed xD Btw don’t go here, you can find better deals at Walmart and Best Buy.

Let me start by saying I rarely write reviews.
My dad signed up for a credit card (against my advice) and bought a computer on it. He doesnt understand how credit works, probably like the majority of people. I, however, work for a global credit card company and understand it very well.
His contract stated his monthly payments would a few cents under $ 70 a month. They calculated the interest already and advised him in 14 months it would be paid off. Okay, fine. I can live with that I suppose. I went online to pay his bill today and his monthly payments were showing as $ 107.
I called customer service. And spoke to the rudest person Ive ever had to deal with name lucy. She kept repeating whatever was agreed in the contract was what I had to pay. I kept telling her that my contract didnt read $ 107. She then asked if I returned an item. I told her I did because the anti virus software didnt work on the computer he bought. She then proceeded to tell me that they changed the contract. I told her that I was not aware of this and that I was the one that handled everything since he made the purchase. She constantly interrupted me and told me how wrong I was over and over again.
I was transfered to 2 different people after requesting to speak with her manager. I was told to go to the store to see about working it out.
At the store they told me. I missed a payment on jan 15^th for $ 107. I told them he didnt buy the computer until the 16^th of jan. They refused to budge regardless of the contract and receipt i had in hand. I paid off the card right then and there.
I will be contacting the BBB about this as well.
Horrible, horrible, horrible service.

Can’t do attitude. Had a 10% discount after opening an account but company refused to take it after giving all kinds of excuses when discount did not show up on computer. Not sure if it has do with us being gingos… husband called customer service via corp to complain about shoddy assistance.

This place is terrifying. Is it a department store? A best buy? A toy store? Nay, none of these things and yet all of them at once.
The prices are terrible, sales people are stalker-​y, and the entire concept of applying for credit in-​store for layaway purchase plans seems highly dubious at best. Won’t be coming back to say the least. Scam artists!

I checked this store out today with a friend, and we both felt an off vibe almost immediately. Huge, clean, beautiful, sparkling interior, but poor selection of items and even worse prices for what was offered, except for the usually one «BestHome» super-​cheapo version that could be found within a group of items in most departments. Multiple employees were wandering around, but few to no other customers, though figured that might be due to the relative newness of the place, having opened here in Tucson just less than 3 months ago. One Circuit City-​esque wallet-​sniffer caught hold of us early on, yet he seemed to lose interest fairly quickly after my friend blew his cover by bluntly asking him if he worked on commission.
Couldn’t shake my uneasy feeling about the place upon leaving, even venturing to wonder aloud if it was really a money laundering operation or if, more shades of «Breaking Bad,» there might be a meth lab hidden underneath or some other preposterous explanation for the unnerving experience I just encountered. Some of my less fantastic suspicions about Curaçao suckering poor people into layaway/​credit exploitation were, however, confirmed and expanded upon once I found especially the Westlake, Los Angeles Unilocal reviews for the store in that area.
To quote one of the most telling Westlake reviews: «…The premise of this company is to take advantage of unsuspecting Spanish speaking customers by extending credit to them and selling them poor quality merchandise at grossly inflated prices. Once the «marks» have purchased some worthless junk from this place, and can no longer afford to make installment payments, the collection department and the parent company will proceed to threaten account holders with arrest and DEPORTATION if they do not pay. «
Not only should this business be avoided, but it would really make a good candidate for some social action. Or at least warrants a heads up to the media for an exposé. («Hey, Tucson Weekly, peep this…»)

Holy markups! I kept seeing the commercials on television and was curious to see what all the fuss was about. I happened to be in the plaza buying tomatillos and figured I would stroll over.
The stores is a mix electronics, appliances, toys, perfume, makeup and furniture. All of the items were priced much higher than you would find a Best Buy, Home Depot, Lowes or Target. There were designer perfumes and sunglasses, all priced higher than the mall stores.
I couldn’t understand how a store with such high prices could thrive with so much other competition until we were approached by one of the sales reps when playing with the ipad mini.
They offer in house financing on almost everything! That was the catch. You pay a premium price and premium interest rate but are able to finance the items to a payment that works for you. This is insane to me, but I get the appeal.
As we continued to walk around the store, I continued to notice that each items price was broken down into a monthly payment amount to entice people to buy for just 200 payments of $ 29 this television set could officially be yours in about 10 years.
It was cool to wander around the store, but it’s not a place I would likely make a purchase.

Once upon a time, as the result of a forbidden affair, Sears and Best Buy had a love child. It was named Curaçao. Sent away to boarding school in Mexico it grew up big and strong, exhibiting many of the characteristics of its parents. Computers, appliances, toys, car stereos, furniture and home entertainment are all located within its walls. However, as children often do, Curaçao has rebelled in some areas — offering a small DJ mobile music section and being devoid of media.
While they do carry some cheaper brands (as in lower quality), overall the prices were on par with other stores in Tucson. The staff was very friendly and welcoming. The arrangement of the departments was odd though. For example, the TVs weren’t arranged by brand or type or price or size. They were all mixed together.
If I’m looking for something particular I’ll include these guys in my list of places to price shop. Oh, and the parking lot and traffic patterns in and around this shopping center are ridiculous.