I expected this dennys to be like every other dennys out there, quick and reliable food and service. However, I was definitely wrong. Waited 10 minutes for a table when there was about 6 tables open. Arrived at Denny’s at 10:30 and we didn’t even get our food until 11:15. This was the longest time I have ever waited for food, this caused me and my coworkers to get to work late. My eggs were way undercooked, my toast was crispy black burnt. Not planning on returning to this dennys for a long time.
Shae Z. G.
Évaluation du lieu : 1 Tucson, AZ
Should have known better than to try again. Really bad food. The first time I had the grilled turkey sandwich, I forget what they called it. More like toasted than grilled. Dry. The fries were hard, not crunchy or crispy, but hard! The second visit I had a California Club sandwich, ordered not toasted. It was OK. But again the fries were horrible and hard. I don’t know who is doing the cooking here but two visits and no difference. Means we will not be returning. Too bad because most Denny’s are pretty good. Not this one. Sorry Denny’s.
This G.
Évaluation du lieu : 1 Tucson, AZ
Horrible service and food stuck to the skillet. And no refills on our drinks. Normally the service is good but not today
Crystal B.
Évaluation du lieu : 2 Tucson, AZ
Stopped in here for a late night food fix Monday nite. Now honestly, I don’t expect much in the way of service at a Denny’s at 1am, but I do expect to not be left sitting at the table for 20 minutes after arriving waiting for the one and only server to make her way over to us when there are only 3 other tables sat in the entire restaurant. No coffee, no water, no nothing was offered to us while we waited endlessly for the server even tho there was a manager walking around doing nothing much that we could see. Even if the server is busy elsewhere, doubtful tho because we could see her walking around too, can’t you as a manager at least offer to bring us some water while we are waiting? We know you see us there. Finally the server gets around to us and we FINALLY get to order food and coffee. Fyi… it’s a little off putting when we’ve been waiting so long for the server and when she gets to us, she just has the demeanor of somebody who seriously hates her life and is hoping for a rogue city bus to come crashing into the restaurant and take her out of her misery. She was trying but… anyway, our food came out pretty quickly when we finally got to order and we were pretty satisfied. My hash browns were perfect! Coffee not great but meh. It’s Denny’s at now going on 2 am. I don’t expect greatness and didn’t get it lol.
Angelica S.
Évaluation du lieu : 1 San Diego, CA
Horrible customer service. My husband had took his insulin when we sat down which he has to do before every and it took them 47 minutes to serve us only after us asking for our food. Did not receive one refill on my drink either. Never coming here again!
Gina M.
Évaluation du lieu : 2 Vail, AZ
So Denny’s is a cheap place for people to hit up a quick breakfast or for people to get their drunken munchies on. I’ve been to this Denny’s several times. I’m not going to lie — most of the time I’ve been completely wasted and really didn’t care about the service I received as long as I got my carb fix. But if you want a place to take your family, enjoy a meal, and have a good time, don’t even bother. I’d rather go to Chuckie Cheese where the overly expensive food tastes like sh*t, but at least there’s things to keep your kids occupied. I went here with my kiddos and man recently, and the experience was just horrendous. First of all, our waitress only had three tables to take care of. How do I know this? I don’t. I’m just assuming. I used to work at IHOP. It’s pretty simple how this stuff works. I got some coffee. The cup said«Your cup is never empty at a diner.» What a laugh. I almost died of thirst. Almost. My kids were getting anxious. It took almost an hour for us to get our meals. Seriously, eggs. Pancakes. Da f*ck. When the food came, it was all cold. No. I didn’t leave a tip. Why? Because the experience, again, was awful. I understand waitresses work for less than minimum wage, but when you rely on your tips, you hustle. I don’t care if you work for Denny’s or if you work for the Ritz Carlton — you work your *ss off and you make bank. However, when I’ve been here drunk, I tip like 100% because that’s how I roll when I’m drinking. One love, Denny’s. Change your coffee cup slogans.
Trish W.
Évaluation du lieu : 2 Chicago, IL
I’m visiting my mom and brother here in Tucson and this Denny’s is next to the hotel. This place needs serious help. I want to stress that the staff is wonderful: very hard working and friendly. In particular we have had great service from waitstaff Vincent and Cristina, and another young man who runs the cashier. However, there seems to be a big problem in the kitchen, as well as a lack of attention to small details that make coming here a real chore. The kitchen is taking way too long to get food out, and often things are screwed up. Especially anything with eggs. My brother ordered some grand slam thing and the eggs were not done to his request. They took it back and still didn’t get right. We overheard other people in line complaining their eggs were not good. So maybe the kitchen cooks are new? Other things are easy to fix if the manager is on top of things. Our water never got refilled. Another visit we never got water at all. The menus, which are those heavy, laminated type, were so dirty and sticky this morning I couldn’t handle touching it and I nicely asked the waitress for another one.(She said they would clean the dirty one.) Someone at a booth had spilled something and it took a good chunk of time to get it mopped up.(Significant since it was crowded and there’s a slew of people, many elderly, walking who could have fallen.) I only point these things out because other chain diners are usually moving at lightening speed and there’s a nice flow that moves tables quickly and efficiently as well as serving good food. This Denny’s isn’t getting it done. But the service was attentive and receptive and that made me give the second star.
Andy S.
Évaluation du lieu : 1 Chandler, AZ
Walked in at 1130 and there were only a few tables seated. I was starving and told the server whose name is Zach everything looked great. That is about where i started being disappointed. I asked for a minute to look at the menu. 10 minutes later the server comes back. I ordered the slamwich my gf ordered the waffle slam. I asked for light toast on ther bread. 25 minutes later our server comes out with the food. Hadn’t seen him since he took the order. The waffle came out soggy. As if it had been sitting in the window. The sausage for her plate was pink inside, and barely warm. My sandwich came out almost burnt. The table next to us had their order messed up as well. They asked for no sauce on their sandwich. The server Zach came out saying they put sauce on the sandwich but the cook tried to wipe as much off as they could. They tried complaining at check out where they waited 5 minutes before someone came out to take their money at the register and were basically ignored by the large man in a black cooks shirt. I asked for the check and payed. I will never go back and will be contacting the manager tomorrow.
Meghan R.
Évaluation du lieu : 1 Tucson, AZ
We come to this dennys often. Probably 2+ times a month. This past visit was horrid, and I’ll never return. We arrived at 9pm. We were sat, our server came, took our drink order, and I ordered an appetizer at that time. Our drinks come 5 minutes later. 20 minutes go by, after him being to the table next to ours multiple times, and still no appetizer, or an offer of refills. Another 10 minutes go by, he brings us our appetizer. Luke warm, and stale chips. Whatever. So we place our dinner order. By this time, it’s pushing 9:40pm. Simple food. Chicken strip dinner for me, with fries and mashed potatoes, and a slam burger for my husband. Finally, at 10:30, we get our food. ICECOLDFOOD. We waited another 15MINUTES until out waiter finally came back over. We asked for our FIRST refills of the night, 10 mins go by. He comes to the table and says«can I get you guys a refill??»… I told he we already asked for them, and we now wanted to see a manager. All the manager did was DISCOUNT my meal. We didn’t get out of this plus until 11:10pm. Worst part, my husband woke up the next morning with food poisoning. Needless to say, this man got NO tip, and lost loyal customers. Never ever again.
Leon P.
Évaluation du lieu : 3 Tucson, AZ
What can you expect, is a Denny’s, is pretty average to all the other Denny’s, a bit dirty but meh, what you going to do. Staff was super friendly and the food was ok, come here only if you really are out of ideas.
Aly K.
Évaluation du lieu : 2 Tucson, AZ
I’m actually not a fan of Denny’s, but I like to give each location a try to see if they can impress me. I just still haven’t found that one thing about this place that makes me want to say, «WOW». Sure, iHop has pancakes, and Waffle House has waffles, but Denny’s doesn’t give me that feeling. The food isn’t that great, in appeal and in taste, and the service is alright. I do like the fact that it’s convenient and cheap, so that is a plus.
Katrina C.
Évaluation du lieu : 1 Tucson, AZ
It takes a lot for me to leave a bad review, as I myself am in the service industry. I won’t ever spend my money at this Dennys again. The first thing my waitress said as she came up to greet us was, «Sorry if your service sucks we’re short handed.» It was downhill from there. Thank goodness for the other server who ended up taking care of us more than she did. She also came back to our table and was apologizing for not bringing me my dressing, telling me, «that her other table was being an asshole to her and she forgot». Lol maybe in the future we’ll try a new location.
Eliott R.
Évaluation du lieu : 1 Tucson, AZ
The service and food are horrible! Ordered a burger off the menu. When it arrived the burger was cold and also the fries. When I took a bite off the burger the lettuce tasted terrible! The lettuce looked like it was several days old and couldn’t eat it. I will never be back to eat at that place!
Tiffany S.
Évaluation du lieu : 4 Tucson, AZ
With a little hesitation after the fashion show we decided we wanted to grab a bite to eat somewhere we can sit down lo and behold we ended up at Denny’s, I was a bit reluctant to go there not knowing exactly if I could get something that was well worth my stop, to my surprise they offered a 2, 4, 6, &8 dollar menu. Which I found to be pretty good I chose an item off of the four dollar menu which consisted of finely sliced ham bacon cheese and egg any way you’d like it on a toasted English muffin. Let me just say it was rather delicious and it also included a side of hashbrowns you can’t go wrong with a meal that satisfies your taste buds all under five dollars. Our waitress was rather friendly and the cook even waved at us.
Mr. Foodey C.
Évaluation du lieu : 5 Tucson, AZ
My Mother, and Myself come in about once a week. We enjoy the food, and service. I feel that a manager, or lead should be out front all the time. Just saying.
Ed A.
Évaluation du lieu : 4 Tucson, AZ
I don’t know why this Denny’s has two dollar signs($$) signalling $ 10+ meals, maybe it is wishful thinking on Denny’s part. The $ 2.00 specials, like biscuits ‘n gravy with hash browns, are extremely economical. ALL the Specials are under $ 10. Of all their breakfast combos, I like the $ 8 special which includes both coffee and juice, 2 eggs, bacon, sausage, and 2 pancakes. I believe it comes with a choice of toast or hash browns as well.(You can substitute if you don’t want the pancakes!) The fact it includes coffee saves you $ 2 on your bill over what you’d pay on the other specials. You do have to look at your check to ser that they have not charged you an extta $ 2 on top of the breakfast however! The waitress told me why they frequently add $ 2. It’s Because if you come in and first asked for coffee she will put $ 2 for coffee down on the tab, and forget to remove it once you order the breakfast that comes with coffee. If there is any problem at all here, it’s that it’s a larger Denny’s than most, and when it fills-up, the kitchen can’t keep up with the orders. If waiting to get one’s order is infuriating, this can be easily solved by avoiding this location on the weekends and coming in on weekdays.
Matthew K.
Évaluation du lieu : 5 Tucson, AZ
We meet here every Saturday morning for our amateur radio breakfast, so there are between 10 – 15 people here. The service is great, the food is good. I know, a bunch of ham radio operators an unruly bunch… not really, but I know some that can be a bit grumpy sometimes! The staff is wonderful(even with the grumpy ones) and our food comes out quickly, its hot and the bottomless cup of coffee, just makes it nice. One of the nice things about here, is that the creamer is put into small pitchers. Most other places, its just in those plastic single use containers. So for breakfast. My hat is off to them!
Jasmine W.
Évaluation du lieu : 1 Tucson, AZ
Been here for 50 minutes and ordered food 40 minutes ago. Our sever today is horrible, unlike or previous visits. No one checked on us or let us know when or if our food was coming. Food finally came out and it was nothing like we ordered. Go to Ihop if you need a place for late night. At least you’ll get the food you ordered.
Kimberlee J.
Évaluation du lieu : 1 Mesa, AZ
Denny’s has seriously fallen in standards. One bite of my food made it where I thought I was going to be sick. My pasta wasn’t cooked, my chicken was soggy and left a horrible aftertaste in my mouth. Only good part of the entire meal was the red velvet pancake puppies. I am unimpressed and won’t be coming back.
Lauren K.
Évaluation du lieu : 4 Tucson, AZ
For a Denny’s, this one ranks pretty well. The staff here is consistently the nicest I’ve ever seen, even after years of eating here. I don’t think we’ve ever had a waiter or waitress who was less than very nice and very personable. The food here is what you expect from a Denny’s, mostly. My only gripe is that they have absolutely no idea how to cook an egg. I ask for over medium WELL, and they always come with runny whites. When I send them back, they come back to me over HARD. I never get the doneness I ask for, but it’s Denny’s, so I’ve adjusted my expectations. They try to keep up with keeping the restaurant clean, and for the most part, it is. I never visit the bathrooms, so I can’t speak of how clean they are, but I’ve seen employees cleaning them more than once when we’ve been there. Overall, if you’re looking for a low key, inexpensive dinner, and especially like breakfast for dinner, then this Denny’s is a good option.