Flooring Direct

Love our new tile! Flooring Direct was recommended to us by a friend that used them in her Bear Canyon home. We went to the store located on Speedway. David greeted us and was most helpful but not pushy! We’ve been wanting to re-​tile the whole house since we bought it 4yrs ago. This was going to be a BIG project! We found an awesome 20 X 20 porcelain tile. David came out within an hour to measure and give us an estimate. The great price he quoted included tear out, haul away, install on the diagonal, grout and clean up. We paid half down and the remainder due after completion. Let’s do this!
The men arrived the morning of the agreed upon date. They hung plastic to help keep the dust from the tear out contained. It took just over a day to remove all the old ugly tile. Good riddance! They cleaned and prepped the floor. I had asked if they could do a little design at the one kitchen entry as the living room, dining room and kitchen are all connected and open. Putting the tile in on the diagonal would not meet up correctly coming back around to the start area. Or, so I thought. They began laying it out and said they’d see if they could make a continuos run. They started in two different areas. Oh, no. My stomach was in knots. We had some errands to run so we left.
When we returned they had a line of tile run from the entry, through the living room, dining room, kitchen and matching up perfectly with that in the entry. Wow! We couldn’t believe it. We didn’t have to break up the flow of the tile. Happy dance!
After grouting everything they washed, washed and thoroughly cleaned up. What a huge difference the new tile made in the house! David even came out to see the install and make sure we were happy with the work.
Absolutely wonderful service from start to finish! Thank you so much

The flooring is lovely; however, they charged to remove existing parquet but installed on top instead creating problems with height for refrigerator and toilets. They were very slow to return to rectify. Dented the refrigerator side, failed to cut some interior doors. Worst of all was the failure to properly reset toilets leading to both leaking raw sewage under the new floor. They offered no apology or consideration. I would not recommend them under any circumstances!!!