Love love love this spa. Great and relaxing. And Shelley gives wonderful massages! However, recently towels are nowhere to be found. They ought to have some towels by the jacuzzi/steam room, and by the showers(there was only a stack of bath mats by the showers and nothing by the jacuzzi). And at the adult pool just outside the spa there are no towels at all either. You have to go into the spa lobby for pool towels. Also some drinking water at the pool would be nice, and the tranquil music at the pool doesn’t seem to be there anymore but would be nice to turn on again. Also would be great to have plastic bags out for wet swimsuits. Other than that, this is my favorite spa. Wonderful place.
Edna M.
Évaluation du lieu : 5 Scottsdale, AZ
I love staying at Star pass, like I love it. And it occurred to me and my sisters to do a sister spa day, the staff was very friendly, we got to enjoy the spa all day til they closed with their private pool, it was definitely a relaxing day and thanks to the employees there they made it even better then expected.
Jake W.
Évaluation du lieu : 3 Los Angeles, CA
It was fine. By now I have been to at least ten different spas most at hotels. I am a student in tucson and wanted a massage. I have been to the ritz at dove mountain and loved it but didn’t want to drive all the way up there. This spa got good reviews and it is much closer. And it’s at a jw it has to be good. The massage itself was very good. This is more for the overall spa. The men’s side had no sauna major upset for me. The locker room was nothing great felt run down not a ton of amenities just overall not good. Never really saw the attendant. The spa has its own pool. But it’s literally right next to the kids pool. Not peaceful at all. It’s small and right up next to the big pool. No pool arrived? No towels by the pool? No water by the pool? It’s bizarre there just wasn’t anything it didn’t make it so it was a relaxing environment. Overall I wouldn’t come back. Worth the drive up to dove mountain. Prices are the same anyway. And they charge before the massage and out and automatic tip. Not good I don’t want to have to be charged for something before I get the service. Not thrilled.
Negin N.
Évaluation du lieu : 2 West Hollywood, Los Angeles, CA
$ 73 shellac manicure took almost two hours and was improperly applied. The polish started pulling from the edges immediately, and it peeled off in less than a week. Not recommended!
Arti N.
Évaluation du lieu : 4 Seattle, WA
While staying in the resort in mid-October, I had the opportunity to book a facial. In terms of layout and ambiance, it is one of the nicest spas I have been in, and I must admit to being a bit of a junkie with lots of experience visiting spas! When you walk down to the treatment/locker rooms downstairs from reception, you glide down a curved staircase impressively located next to a 3-story rock feature wall with waterfall. My facial was quite lovely and relaxing(and the esthetician very warm and friendly), but I believe it was a tad expensive/overpriced. Unfortunately, due to my hubby’s conference schedule and his inability to watch our 4yo for a long length of time, I wasn’t able to spend any time taking advantage of the general spa amenities(steam shower, pool, hot tubs, etc.). Had I gotten my «money’s worth» with the spa amenities, the price for the facial probably would have felt worth it. However, I can totally recommend this as a great place for a friends spa weekend or an all day«staycation» with a partner. If the opportunity arises for me again, I would return for some R&R in a heartbeat, next time scheduling ample time to enjoy the entire spa experience!
Jenna G.
Évaluation du lieu : 5 Austin, TX
I had the hot stone massage… It was amazing. The spa is very nice and they offer a variety of services. I did not use the lap pool but all of the spa amenities are wonderful. The locker rooms are clean and have any toiletries you might need. I had a very calming and relaxing experience. I highly recommend going to Hashani of you are at the resort or in the area.
Marie A.
Évaluation du lieu : 4 Tucson, AZ
My hubby and I had a spa day; he got a massage and I a facial. We made a day out of it and had a great experience. We swam at the spa pool for a bit then grabbed lunch at the signature room at the resort. And before our service, we spent some time relaxing in steam room and hot tubs.(Which were located in locker rooms.) The staff was friendly and helpful. The facilities are nice. We loved that the spa lap pool had cabanas for relaxing out of the sun after swimming. The locker rooms had lots of amenities like brushes, razors, hair dryers and much more. We’ll be back in the future for a relaxing day at the spa.
Beth P.
Évaluation du lieu : 5 The Strip, Las Vegas, NV
Very much enjoyed a superb pedicure/manicure by Dianna. Very thorough and precise. My nails look great!
Carlie W.
Évaluation du lieu : 5 Oceanside, San Diego, CA
My mom, sister and I spent a great day here and we’re totally impressed! Not only were we pampered and relaxed but the service was fabulous! The staff is so friendly and helpful. The facilities are very nice, the locker rooms are emasculate(well at least The ladies is). My mom said she received the best massage she’s ever had. My facial was so relaxing and my skin looked impeccable! The esthetician I received my facial from was named Brooke. She was super sweet, was very accommodating, answered all my questions thoroughly and recommended some awesome products! I am in Tucson at least twice a year and will be making sure I have time to spend a day at my favorite desert spa!
Jeff S.
Évaluation du lieu : 3 Chandler, AZ
Very well designed but understaffed. Massage was better than average but all of the hot tubs were not hot. Since the lone attendant was not in the area to possibly adjust the temp, I had a luke warm soak followed by a steamless steam room. Later the attendant told me where to find the control but he was not there when needed. Definately the spa would be better with more help.
Tom P.
Évaluation du lieu : 4 San Francisco, CA
I had a really solid massage here. I didn’t exactly shop around(as we had a corporate retreat at the JW Marriott), but the price wasn’t terrible($ 180 for 80 minute therapeutic massage) for a resort. The locker room and other facilities were very nice, and my masseuse was very nice and professional. The massage was good but not exceptional. She offered a sinus and head massage that was really nice and relaxing. The table was heated, but was overheated and I was pretty sweaty by the time I turned over. Overall, a nice experience. If I had more time I might have shopped around, but if you’re at the JW Marriott for any reason don’t be afraid to give the spa a chance.
Eleana H.
Évaluation du lieu : 5 Tucson, AZ
Came here a while back, massage here was amazing … was drooling towards the end, even though this place is pricy they definitely know what they are doing here… they even offer free lockers, a jacuzzi while you wait… and in the end nice showers with nice smelling soaps and shampoos to wash off all the oils !
Amanda B.
Évaluation du lieu : 4 Tucson, AZ
A get away without getting away. When my BF comes in to town for a visit, we make a habit of trying a different spa at a resort every time. This is the one we have come back to for a repeat visit. Just an FYI, they have a parking lot right outside the spa area for those there to visit the spa. The spa itself is beautiful. The checkin area is very nice and there is a small boutique there that offers all the products they use during treatments. They have tables where food can be ordered and a lounge area that occupies the space between the mens and womens locker areas. The relaxation area in the womens side overlooks a beautiful patio and part of the lap pool. They offer different tea’s and water during your relaxation time. In addition, the locker rooms have all the amenities you need. This includes the jacuzzi, steam room, and toiletries. All the treatments I have had have been great. My therapists have all been very welcoming, warm, and knowledgeable. The key to going to a place like this is to get your monies worth. With a treatment, you get full use of the facilities. So go early. Check-in and use the fitness area. Then go relax in the steam room or jacuzzi. From there move on to your treatment. After that, go lay by the pool for the afternoon, order lunch from the grill. If you plan it right, you can have an amazing day at the Spa. FYI, if you are a local, they offer some discounts Mon-Thu. I guarantee I will be back…
Lesley G.
Évaluation du lieu : 5 Sierra Vista, AZ
Absolutely fantastic! A friend and I spent the day at Hashani Spa last week and loved it. Great customer service from welcome desk reps to spa attendants to massage therapists. I had the Desert Exfoliation Treatment and came out super smooth. Ask for Sharanne. Very friendly. Make sure to order lunch from the spa service desk downstairs. You put in an order with them, they call it in to the restaurant and it’s delivered directly to the spa. Have the Cucumber Margarita. It’s very good. After lunch we spent the afternoon lounging about in the spa pool & cabanas. The water was a beautiful temperature. Oh, one more thing — use the sunscreen in the change rooms! Even if you brought your own, try it! It’s super smooth, moisturizing, extremely waterproof, and SMELLS amazing. I even ordered some online when I got home. That’s how much I liked it! Lol. :) You won’t have a more relaxing spa day in Tucson!
Yvonne O.
Évaluation du lieu : 4 Chicago, IL
I am a very picky spa person — having been spoiled by Kohler here in Chicago. That being said, this place does it very well! The locker room is great and you aren’t on top of people, the waiting area could be a bit larger, but the loungers are super comfortable and it is nice that there is a private outside lounge area from the rest of the hotel. I had a facial done and other than the always painful extraction portion, this was heavenly — so much so that I almost fell asleep. Hot towels galore and yummy cherry yogurt smelling stuff on my face — I am sold. The couple of things I took off a star for: No flat iron and only one hair dryer in the locker room, the showers are really basic — no multi-level shower heads or even a ledge in there, no shoes provided for you with your robe.
Julie A.
Évaluation du lieu : 5 Chicago, IL
Had prenatal massage w Karen. She was fabulous! I was so relaxed after I was done, I had to sit in the waiting area for a bit before I walked It is a very peaceful spa. The staff gave me a tour and told me about what is so nice about their spa. I don’t remember it all, but here are things a saw and remembered. If you need to use the shower, everything you could need is provided(razors, shaving cream, shampoo, conditioner, blowdryers, combs, brushes, Qtips, mouthwash ect.) They have a saline pool that I wished I went in. Tea and lemon water for everyone. Also they give you a small sateen baggie to put different herbs or dried flowers in to make a sachet for yourself to take with you. I recommend you go for a service or two.