Jiffy Lube

Great service love that they take their time to explain everything and don’t push you to do skmething you cannot afford. Want to say Jagi (I think I spelled it wrong) was great to work with and charming.

Sean and the boys down at Jiffy Lube took good care of me once again.
Straightforward and no nonsense. I told them exactly what services I wanted done, and Sean broke down a list of recommendations.
The difference between this Jiffy Lube and others is respectfulness. They are not pushy or leaving me in fear that my car is going to blowup. They give you the corporate «customer service» spill and allow you to make informed decisions.
Once it was all said and done, I was even offered a discount. Quick, respectful, customer minded, and straightforward… I bypass all other locations to come to this location.

Amazing customer service. I arrived at the business 7 minutes after the shop was to close. I explained to Shawn and his service assistant that I was in dire need of an oil change. Shawn said «no problem Sir, we can get you taken care of.» That was true customer service! I will let my family and friends know that Jiffy Lube on Grant and Silverbell went above and beyond.
Thank you so much,
J. Rosson

I can’t help but feel as if I’m always getting ripped off when I go to jiffy lube. Sure, the service is great and quick, but, $ 80 for an oil change. They all talk way too fast and try to make you pay for more than what you need. But, alas, I’ve gone a few times now. Next time I’m bringing coupons.

Best service here got my much needed oil change and the guys were so helpful and nice and best of all Got my wippers wroking again wohooo thank u will def come back here for my next oil change

I brought my Dodge Dakota in a few weeks ago and was surprised how friendly everyone was. I knew I needed a few extra things done since my truck had just hit 100,000 miles but waited for them to offer it to me. They offered only the things my manual said and nothing more and I didn’t feel pressured at all surprisingly. They got them all done in only 45 minutes and gave me an extra coupon. The manager, Saul was very friendly and the waiting room was nice and even had up to date sports illustrative! Best jiffy lube I’ve ever been to.

The employees here are great! We get our regular oil changes here, and the guys are always helpful if we need more fluids or air in our tires. I went recently with a perpetual low air pressure tire, and they quickly diagnosed that it needed to be patched. I appreciate their willingness to help and will be back. Prices are reasonable and I feel they do a pretty good job on the basics. Much better than our prior experiences with BrakeMax!

I was extremely displeased with Saul at the Grant & Silverbell location. My wife has a Citibank rewards card and earns coupons to local merchants through her spending with Citi.
She redeemed a coupon to get her oil changed that read «20% off any service over $ 49.99 or more.»
I took her ’99 Toyota Camry to the location and when I was presented with a bill around $ 62, I handed the gentleman in the black polo with the coupon.
Saul said that the coupon was not good for oil changes. I asked him if he knew the definition of «any» to which he replied «yes.» He added that the coupon was for any «ancillary» services, not oil changes. I asked him to show me on the coupon where it said ancillary, since he seemed to believe that it was on the coupon.
He could not and I asked to leave the shop to to his adamant denial to accept a coupon from a paying customer.
In the end, I know that Jiffy Lube is a large corporation, but Saul seemed to think that he did the right thing by not honoring the coupon and saving the location $ 12.40 but in fact, he lost the company over $ 50 as well as any other future business from my family, friends or anybody that I feel like telling this tale of horrible customer service.
I went to the new Big O Tires with their direct mail coupon… and lo and behold, they accepted it.
The $ 50 went across the street.

Super friendly group of guys. I always appreciate friendly service, and the few times I’ve been here, they’ve always had great attitudes. Yesterday was no different.
With the melt-​your-​tires heat, I specifically asked them to check my tire pressure and make any necessary adjustments. Chris assured me that’s a part of their service w/​an oil change. Cool. At checkout, he let me know what they’d done, being careful to mention that the tires had all been set to 40 psi. So I pay and drive off.
Stopped at the traffic light, I pull up the tire pressure on my dash (idiot guage, as we used to call it in Detroit). They read 32, 34, 38, and 40 psi. :-(Having driven less than a block from Jiffy Lube, I turn around and head back. I ask the guys if they’d checked my tires, and they assured me they had. Even so, they pull out the hose and double check them (all four in under a minute), and they assure me they’re all reading right at 40 psi. One guy suggests that I might need to «recalibrate the sensors» in my car.
Thanking them, I drive home… about two miles away. I used my own tire gauge to check the pressure in my tires. Matching the sensors in my car, my tires were at 32, 34, 38, and 40 psi.
As a single mom with three little girls, I shudder to imagine what might have happened had I just trusted them, and I continued driving around Southern Arizona this summer.
I cannot help but to question what else they didn’t actually complete on that list he read off when I paid. Now my quest continues in an effort to find a trustworthy mechanic.

The folks here are friendly, very professional and always happy serve their customers. Why would you go anywhere else?

People that go for jiffy lube are usually the ones who’s looking to get a quick oil change and basic maintenance on their car the quickest way possible.
Not cheapest, no appointments needed just quick and that’s what jiffy lube does best.
In most cases they get the job done, they might try to upsale you some services but it’s ultimately your choice.
I rather go here and spend the extra $ 20 rather than sit at brake masters and waste 3 – 4 hours out of my day.

Okay it’s a little bit more expensive than the other oil change places around town but the service that you get here and the convenience getting in and out in less than 30 minutes is worth it.
They do try to upsell and offer a lot of other services that might not needed but you can always say no and avoid extra cost if it’s not necessary.
Search your mailbox for some coupons or maybe some online that might be able to drop the cost, after all it is a service that needs to be done every 3000 miles.

They were amazing! My truck got all three belts replaced at another Jiffy Lube (for a lot of money) in town and by a week later they were squeaking RIDICULOUSLY badly. I ignored it for awhile then went to this Jiffy Lube on Grant. The guys at this Jiffy Lube were amazing — they fixed the problem in like 7 minutes and didn’t charge me anything. :) Thank you!!!

Jiffy Lube has done it again. Kelly and his team are amazing. I took my sister’s car in to get an oil change. Little did I know my serpentine belt was on the verge of snapping and that the license plate bulbs were out. Thanks to the pros at this location they helped me avoid any future problems and got me in and out in no time flat. They also made recommendations for me to follow up on. Thanks Kelly, you and your team are fantastic! Because of the service you consistently provide, we are now loyal customers and will recommend your shop to others. Keep up the great work and thank you.

The Jiffy Lube on Ajo road west of I-​19 is the worst. Not only are they slow, over an hour for a simple oil change, but they totally messed up my vehicle’s drain plug by cross threading it and not properly tightning it so it would seal. As a result I lost 3 quarts of oil and had to get a new plug and more oil. While I was at this place another custumer came in and complained about the same situation. I have been a loyal custumer for 20 years going back to the days of Lube Pit. I will never go back to Jiffy Lube and would not recommend this Business to anyone who values their vehicle. I too would give it a negative 5 stars if I could. Save yourself a headache and do your own oil change.

DON’T WASTE YOUR TIME & MONEY HERE. Everything was done wrong during our visit. Staff appeared friendly and courteous only to find they were using that tactic to cover up their lack of service. we went in for an oil change and found out the next day it was not changed at all because the old filter was there, and not the brand used by them! Wonder how many people that has happened to? What a rip off!!! We will never use Jiffy Lube again.

JIFFY LUBE SUCKS!!! If I could give negative 5 stars I would. I have never been to such a horrible business in my entire life! I visited Tucson last December for Christmas and the day before I left I went to have my oil changed at this location. They did change my oil, but they also stole all my valuable belongings out of my car. They were the only ones besides my self that were in my car and it was kept locked behind a gated wall between me driving it so there was no one else who could of taken my stuff. Upon realizing this the following day I called them to complain and get my money back, they told me they had to give polygraph tests to the employees before they could reimburse me. *COUGH* B.S. After weeks of me calling them and calling the manager passed me on to the assistant manager because he couldn’t handle this matter himself! them they said I should drop the reciepts off for the stolen goods, I did that in person next time I was in town, they said they had to go through a process before they could give me my money no matter how many times i demanded it. They said my money would be at my house in a week, guess what 2 weeks later still no money. So i call again and they tell me that they thought i would be coming to town to pick up the money, when they damn well know I don’t live in AZ. So now they said they are sending it cause they didn’t realize that I wasn’t going to be in town coming in. It’s frigging march and I still don’t have my money! This is the worst business I have ever dealt with in my life, the staff mouthed off to me on the phone, this place should be shut down by the better business burrow. Do yourself a favor don’t ever go near this location or Jiffy Lube in general for their corporate headquarters refused to help me as well.

I’ve only had my oil changed a few times, but they are near my house and have come to my rescue several times when my tires need air and even once when I needed oil topped off. They are very nice about it, don’t charge a thing, and make me feel like my big brother owns the place!

they didn’t tighten the filter and plugs unless i reminded them and the two times i didn’t remind them they didn’t tighten the things they were supposed to.