Quality Inn

Stayed at the Quality Inn several times over the last couple years. This time, very disappointing. It started right after turning the lights off and feeling something on my skin. Apparently the room had a couple of flying gnats sharing it with me. After killing them and getting back to sleep, I was awakened by a car alarm around midnight going off right outside my window. That went on for about 30 seconds and as I was dialing the front desk, it went off. I thought that was the end of it. I was wrong, at 2:00am, the car alarm went off again. I call the front desk and the attendant says that he can’t figure out whose car it is. There were 2 cars in the parking lot and I was one of them so it couldn’t have been that hard.
At 3:30am it goes off again, I go down to the front desk and he gives me another room. So far, I’ve slept a whopping hour and a half. My new room is even better, air-​conditioner doesn’t work, it’s got other things in it, flies this time, and I’m too tired to bother with this any more. I wake up sweating in the bed because it’s Tucson in September and no air-​conditioning.
You would think that after all this, the Inn would at least refund my money. The guy at the counter, Pyisch I think, tells me that the only documentation is that I called at 3:30am and I’m not getting a refund. I’m clearly challenging this with my credit card company and will take this up with corporate. In addition, our company which was using this hotel exclusively, now has it on the do not stay list. My suggestion, find another hotel that cares about it’s customers.

Do not stay here very dirty place we got a room and toilet was dirty, towels were gross, trash was there like someone was just there, we got a second room and there was a rat in there. So we asked for refund and got worst customer service. Tammy the manager is very rude she needs to get a new job I would never recommend stay here it’s absolutely horrible pay an extra 10 – 20 $ and stay away from a disease. We never stayed just left. Tammy the manager is very rude go somewhere else

Great business plan. Instead of addressing all of the problems that exist in this place, you elect to just change the name.
1.0 star rating1/​5/​2015 Edit «
Stayed several times in the past with very positive experiences each time. Stayed two years ago with no problems and they always got us same room. Same for this time. Same room but what a letdown. Seems like they were removing everything for other rooms. Microwave was gone, fridge was gone, desk chair was gone, am
Nd most important, the smoke detector was gone. Exhaust fan in bathroom was so noisy we had to use bathroom with light off. Heater was so noisy, people in next room asked us to keep noise down. Shut it off and just left at 3am. Will never go back. Too bad, was a nice place but it is being run into the ground.

The hotel was great, very comfortable beds the ac worked amazing, only complaint is that the breakfast has not selection all they have is just muffins toast and bagels nothing else. Beside that I had a great staying here. rooms are clean and have a good smell to them!

There is a mouse in my room!!!
So I’m in Tucson for work and this hotel was at a good price and usually clarions are decent hotels, but in this particular one I have a mouse in my room. This is a disgusting hotel. I do not recommend it at all unless your a hippie and you like stuff like this. It’s a very dirty environment and just very low budget. There’s plenty of other hotels in the area that have to be better then this one. Don’t be cheap… spend the extra money!

I wish we would have checked Unilocal before booking here. Booked through
who showed it as 2.5 stars. It should be zero stars. First room had dirty sheets and was in disrepair. Saggy drywall just gross.
Second room was a bit better but it looked like the fitted sheets had been slept on. Decided to drive on home.

This past weekend, February 5 – 7 my two sisters and I stayed at the Clarion
Hotel in Tucson, located at 750 Starr Pass, Tucson, AZ. which was booked through
. The room we were assigned (#220) was unacceptable, unclean, in disrepair and, frankly
dangerous. Sheetrock actually fell from the ceiling during our stay. I have pictures that do not convey the decrepit shape of this room. When we
complained and asked for another room, we were told they were full. When
we asked for an adjustment on our bill, one person told us our stay would
be complimentary, until she was later over-​ruled by the manager Tammy. The
manager was rude and totally unresponsive. We left early as a result of
this experience. Tammy, the manager also promised to repair the room while we were away and when we returned at 3, the room was not repaired or even cleaned. While ultimately an adjustment was made, NO amount of
money was reasonable for this room. The website photos for this hotel
were not representative of its condition generally or our room
specifically. The rating and quality of hotel was grossly misrepresented.
We will never stay at a Clarion again. This experience ruined our
vacation. I travel a great deal, as do my sisters, we have never
experienced a facility in this condition and also never experienced
management who were so uncaring, non responsive and rude. There is no
excuse for the manager¹s conduct. The room should not be rented, for any
amount of money.

This place is disgusting! We woke up to a mice, possibly a baby rat. I couldn’t believe my eyes wen I seen it. ( Unilocal is making me rate this hotel, I don’t even want to give it a star!)

Did not enjoy my stay. Needs a lot of repairs and is sloppily kept. Tools and junk littered the pool area. The gate around it is all janky (made up a word thats how inspiringly crappy it looked). The tub is asking for an accident, the surface isn’t even flat, it’s sunken in, and is super slippery. The sink was broken and the tub was missing a part. NO air conditioning in the hallways. The fire sprinkler in my room had scotch tape all around it. Carpet on the floor left my sons feet black! The flipping waffle iron machine was broken and instead of a sign apologizing to the guests there was a flower pot on it??? The sliding glass door was jammed. Money not well spent.

Isn’t this supposed to be higher end? This is not a great neighborhood, and the hotel has a 33.95 sign out front. We looked around and we were scared, We talked with the poorly trained front desk clerk, and walked away from our guaranteed room to find a better hotel in a safe neighborhood. After reading other reviews, that was the right decision! Be forewarned — this is not like any property of brand that I’ve ever seen before. It is a very seriously cheap and not secure hotel.

Such a crap place! The bath tub looked like they tried to clean up a murder scene. Checked in, then checked out! Our kids were scared just to walk in, that might have been just location. One star because I couldn’t give ¼ star!

I’m staying here one night for the Tour of Tucson cycling event. This place is cheap, but it’s old and noisy.
Their is some restaurant/​bar near this place with live music late into the night that you can hear from your room. Spend the $ 10 more for a nicer place if you want a good night’s sleep.

I stayed here two nights while visiting the University of Arizona. I guess you get what you pay for. The halls in the hotel had NO air conditioning and were extremely hot and they also had a musty smell that they tried to cover up with some type of freshener. The spa and pool looked dirty (I would not have gone in them). There were holes in the wall in the room with crappy patch jobs. When I first walked into my room it was hot as heck and had the same smell as the hallways. The surrounding area is not too nice (was kind of afraid to go to the parking lot at night). The side door would not open up with my key (I had to drive around to the front desk and ask them to fix it, which she re-​programmed my keys and it still didn’t work). The water in the shower would switch from hot to cold and you couldn’t control it. This hotel just seems very run down. The ONLY plus about my stay was the bed was pretty comfortable. I would definitely NOT stay here again. The Super 8 next door even looked nicer than this!

Well run motel and very good buy. My only complaint is that most of their vent systems are the kind that don’t stay on steadily but bang on and off all night. That’s my #1 complaint with a lot of motels.