Residence Inn – Williams Centre

The Arizona Inn was a major disappointment. Although the room and setting looked lovely and the staff was great, the bed was horrible and the front desk did not care at all. Never again!

I am in the military and I stay here for two weeks at a time and I couldn’t be happier with the service and the accommodations. The staff are extremely friendly and helpful and make you feel at home. Troy one of the employees was always there to help us out and even drive us to and from the airport… I strongly recommend this hotel to anyone especially if you’re staying for more then a few days!

Stayed here for a month, it was good. Nothing was stolen and room was always clean by the time I got back. Their breakfast had plenty of variety and dinners were just okay. The kitchenette has a basic set of pots, pans, and cutlery which was nice. Along with the coffee packets provided, they gave us popcorn daily as well. No bed bugs, clean rooms. I would stay here without hesitation again.

Stayed here a week + twice in 4 days I found a toe nail in my hand towels. So nasty. I let my husband talk to the front desk lady the first time it happened (I’m more blunt + show my emotions very easily). She was very apologetic + very nice about it. But the second time, I handled it. Whoever was behind the desk this time contacted the cleaning manager + he came to talk to us. He was very apologetic. He did know about the first incident though. Bc of these two mishaps, he put 2,000 points on my husband’s reward points thing. I think the manager should’ve done more than that.
Other than that, the place was ok. Rooms could’ve been kept better — dirty walls, peeling wallpaper, dirty carpet, etc.
Also, breakfast is not that great.
I don’t want to stay here next time I’m in Tucson.

I stayed here for little over 3 weeks on business. It’s an older Residence Inn, but still well appointed.
PRO: Very friendly staff, and very accommodating. The breakfast and dinner crew were very friendly, and always willing to accommodate requests. Housekeeping crew were also friendly and helpful. I had a few packages delivered to me here, and the front desk staff called me immediately when they arrived. The pool and spa were kept clean, as was the gym. The hotel grounds at large were kept clean and trimmed. Our room was also well cleaned and maintained. Withing walking distance to many restaurants, coffee shops, and other amenities.
CON: Lots of families with kids staying here. Can be crowded with kids during breakfast, but parents seem to keep them in line. Footsteps can be heard from rooms above. Bathroom fan was noisy. Our dishwasher wasn’t mounted in; it kept rocking back and forth. It’s cumbersome to drive into downtown from here due to the many traffic lights you have to get through.
Overall, my wife and I loved it here, mostly for the friendly staff, cleanliness, and walking distance to restaurants and coffee shops.
Steve J
Road Pickle Motorcycle Touring Magazine

Great room, friendly staff and an excellent location means if you are looking for a good business hotel or somewhere for a weekend this is the perfect choice.

The lobby and grounds are clean and updated. The rooms are updated as well, although not new. I’ve been a guest for about a month and plan on another 2 months at least and I have no complaints. Close to restaurants, shopping, and gyms (you can go to Platinum Fitness for free by showing your ID and hotel card). I would recommend this Residence Inn if you have a short or long term stay in the Tucson area.

There are only two times a year when Tucson sells out: the gem convention and the University of Arizona graduation. If you want to book a room during these times, book early.
I was expecting worn our carpet. I was expecting scuff marks on the walls. I was expecting… well…Residence Inn. What I got instead was a room that rivaled my own house.
Two bedroom suite. Yes, two bedrooms, two bathrooms. Living room, kitchen, dining, fireplace, and THREE televisions. Buffet breakfast was nothing to brag about, but it’s free and hot. Just don’t eat it three days in a row.
I’ve been blind all these years by settling for a place near the University, now I know better.

I come to Tucson to visit family but I like to have my own space at night. I usually stay at a hotel very close to family but the last few years I didn’t feel comfortable there. The place was getting run down. But it was really close to where I wanted to be.
This hotel is a lot further out than I would like. If you know Tucson traffic you know how irritating driving across town can be. But the benefits of being in this very nice hotel was worth the drive. The staff is wonderful. They always smile and greet you like they are happy you are there.
The rooms are super quiet. This is the quietest hotel I have ever been in and I was there during peak season. The beds were so comfy and the sheets were nice and soft. Didn’t have that «industrial» feel.
As much as I dislike the drive, I will stay here from now on.

I can only echo the many positive things that have been said about this Residence Inn. The property is well maintained. The suite was clean, comfortable and roomy AND the price was reasonable.
I was pleasantly surprised by the quality of the free breakfast that was offered. It was on par with most of the full-​service Marriotts I’ve stayed at (concierge level). There was also ample parking and the property is within walking distance of several restaurants.
This will be my go-​to when I travel to Tucson for business.

Pros:
Hot cookies and coffee at night
Great breakfast in the morning – waffles, yogurt, yogurt parfait, cereal, fruit, milk, juice, potatoes, eggs, etc.
Free social hour food and drink in the evenings Monday through Thursday
Very friendly and helpful staff
Recently renovated rooms with granite and updated furnishings – large rooms with sofas, desks and work stations
Free newspaper every morning
Cons:
Layout is a bit odd having to go outside to get to the main office and breakfast area… not a big issue.

(+)
— cookies in the lobby
— friendly employees
— breakfast and a «happy hour» provided
— computer in lobby
(-)
— AC blowing straight at you in the bedroom
— slow wifi
Stayed here for a few weeks for business.
Rooms — Not the most modern and up to date looking but enough that it does the job. Clean, everything you would need in the kitchen, free popcorn. AC is wonderful in the Tucson heat but when it turns on it blows almost straight onto the bed and can be pretty loud, and if you have it on all night be prepared wake up super thirsty with your mouth feeling like a desert. My number one annoyance was probably the slow wifi, pages loaded ok but if you want to watch youtube or any type of online video be prepared to wait.
Two things I’d change, all the rooms should have recycling bins (only had one once in the handicapped room) and all the bedside lamps should be the type with built in outlets. In most of my rooms I’d only have one outlet next to me that was open, annoying having to switch from my laptop charger to my cell phone charger.
Service — super friendly staff, always greeting you and seeing how you’re doing
Food — breakfast faves are the waffle (make your own), the yogurt parfait, and oatmeal. Coffee isnt too bad either. The «happy hour» dinner type thing doesn’t have the best food but its free so great for those who want to save a little money. Theres also free beer.
Handy computer in the lobby where you can print your plane ticket. And usually free cookies, yum.
Seems like there are more families here with kids than business folks so don’t be surprised if you hear the sound of footsteps from the room above you (happened sometimes but never bothered me). Overall would recommend and stay here again.

Comfortable.
Clean.
Great service.
Typical mid range place to stay.
Nice kitchenette & decent size bathrooms.
Great location. Best option for Tucson.

Rated 5 star for what it is. It’s not a Ritz, but it’s not trying to be.
What it is, is very clean (comfortable being barefoot) comfortable (slept great) and located near plenty of good spots to eat. Free wifi is a given at residence inn hotels. The comp breakfast was much better then I expected.

This is by far the best hotel in Tucson, and well worth the money spent.
After reading a great number of horrific bad reviews on hotels under $ 80 we decided to splash on this Residence Inn. It was even miles from where we needed to be but well worth the price and the travel.
You are well taken care of here, coffee, cookies, wonderful breakfasts and great happy hours included.
The rooms are spacious and well stocked. Full kitchens, fridges with ice makers, popcorn! full size coffee makers and a great selection of kitchen items.
Pool and spa are clean and nicely heated.
Staff are friendly and helpful.
Gym
Basketball court
Tennis court
Great breakfast with everything you can image…

Stellar new hotel! Everything is clean. Bathroom has a second tier shelf providing great storage space. Tons of HD TV channels for free. Free breakfast and light dinner. Good bedding. Nicely decorated. It’s not a resort but as Residence type properties go, this is the best I’ve been to in years!

Very nice hotel. Well maintained with an excellent, friendly staff. Very nice manager’s reception that is good enough that it could serve as a light dinner. Rooms are clean. Free breakfast is somewhat above average. There are several restaurants within walking distance. Risky Business is a nice sports bar that is a 3 minute walk. Great tasting and cheap wings! The area seems safe. Very nice large mall that you could walk to but it would probably take about 15 – 20 minutes. The hotel is 20 – 25 minutes from the airport without traffic. I had a problem with the shower drain but it was quickly fixed. I could hear footsteps in the room above me. WiFi was somewhat slow. Overall, a good business hotel.

Stayed here for about a month in the one bedroom suites. The place is pretty nice (same as most basic extended stay hotels). Nothing too fancy, but everything is well organized and somewhat clean (towels had mystery spots). The best part of staying here is the friendly staff and the chef.
The key to a happy stay is to have the breakfast and dinner. Yes, they provide free dinner Monday thru Thursday nights. They call it «social hour,» but it is pretty much all you can eat dinner. I found the food to be surprisingly good. The soup/​strew may be a big salty but everything else is great IMO. Of course, don’t expect 5 star restaurant standards (however, I must say it is a lot better than the fast food restaurants around the hotel). It is free stuff from a 3 star hotel; I had dinner almost every night there and it saved me a bundle on cost and remained happy while doing so. The chef is super nice and friendly, and I encourage you to converse with the guy.
The pool is heated and pretty clean as well. The exercise room is a joke. Free slow Wi-​Fi (0.63 Mbps download and 0.71 Mbps upload) and no working Cat-​5 connections in the rooms.
I will stay here again.
Just FYI, the apartment cost for an average studio is about $ 500 – 600 a month in Tucson. That is about 6 days in the hotel. lol

A pretty standard Residence Inn:
— Pleasant staff
— Each room has its own full kitchen complete with dishes and utensils.
— Plenty of workspace in the rooms
— Living room area with flatscreen
— Pool, basketball court
— Close to a lot of chain restaurants (and some non chain places) and close to a mall
— Free Wi-​Fi
— Free parking
— Full breakfast every morning
— Evening snacks Monday through Thursday
Nice touch: Fresh cookies in the lobby, around the clock…

I stayed here recently for a week-​long business trip to Tucson, and my one-​bedroom suite was comfortable, clean and stocked with amenities such as a flat-​screen TV in the bedroom and living room, a fully-​furnished kitchen, and free wired Internet access. All the furniture looked new, as did all the bathroom and kitchen fixtures.
Parking is free, which is a nice plus. Hotels near the university and downtown charge daily parking rates of $ 11-​$ 20.
My 4^th-​floor suite at the Residence Inn-​Williams Centre overlooked a new corporate park. It was pretty quiet, even though the guests across the hall from me had a dog (many Marriotts allows dogs for a nonrefundable fee). And we had quite a spread for breakfast: eggs, potatoes, bacon/​sausage, french toast, hot/​cold cereals, yogurt, fruit, muffins, coffee and three different kinds of juice. One can also make waffles.
One thought: While we had ceramic dishes and real flatware in our suites, at breakfast, we ate off of black styrofoam plates, with plastic cutlery. That’s a lot to dump in a landfill at the end of the day. I wish Marriott would replace the plastic with real plates and cutlery to cut down on environmental damage.
The gym was narrow, but had room for several treadmills, an elliptical machine, and a decent variety of free weights. Gym hours are stated as 5 a.m. to 11 p.m., but if you’re there at midnight to get in a 5-​mile run at the end of a long work day, as I was one night, you won’t get kicked out.
Staff is friendly and professional overall. The check-​out clerk, without my asking, upgraded me from a studio to a one-​bedroom suite at no charge. Always a nice way to get introduced to a hotel. Also, when I walked into my suite, housekeeping had already turned down my bed and turned on the clock radio to play jazz from the local NPR station.
Overall, I had an excellent stay here. The only caveat is that you’re about 8 miles — or a 10 – 15 minute drive — to the university and downtown. But if you build in a little extra travel time for that, this hotel is hard to beat.