SafeWay

This location is very nice however, almost all of the staff is rude. I went recently to buy a birthday cake. The kid was so rude! He ignored the customers that were there prior, and when he asked finally if we needed help after me saying loudly «who do we talk to?» He had been talking to his friend, annoyed he came over and said «well you should have said something». I was torn between two cakes he then said «see I knew you weren’t ready». I picked my cake and asked to have happy birthday written, he then said «well I want to let you know I write sloppy» I just said give me the cake I’ll do it myself. I complained to the manager but he didn’t seem to have taken it seriously. I avoid going to this location as much as possible.

I like Safeway ’ s products, store is generally clean. …but that is all. No matter what time of day you shop at this location, there will be lines going into the aisles. Now, I understand retail staffing, etc… However, the reason it takes so long to checkout is due to the lack of urgency by the female cashiers and the way they have personal conversations with each other and customers. Seriously, why do I have to wait in line sooooo long so you can talk about how tired you are, or what you are doing that weekend. It’s plain ridiculous. Going to the deli is another joke, as the same lack of urgency is demonstrated there. We get it, you hate your job, but can’t you stop dragging your feet and walk normally and help customers in a timely manner? Last gripe… The manager’s are the most indifferent and lazy associates there… attitude of associates reflect this leadership. Seriously, they will walk by the customer service counter numerous times as customers stand there waiting for service. No wonder this location lacks informative and enthusiastic workers. Fire the family of lady cashiers that all look as if we are putting them out by getting in line.

The new manager is excellent, but the majority of the staff is frustratingly sluggish due to their chatty natures. Perhaps others will disagree with me, but when I am ready to check-​out at the grocery store I don’t want to launch into a personal conversation with the employee ringing me out. I want simple efficiency. The workers aren’t slow because they’re bad at their jobs. They’re slow because they want to have long-​winded casual conversations with every customer that walks by. Argh!
Other than that, I do like the selection the store offers and feel it is an adequate neighborhood grocery store, so long as you can stand the long wait to check out.

I was browsing magazines while waiting for my mom to pay for her purchases. The assistant manager actually walked up to me just to tell me that I couldn’t read magazines in the store. And then stood there until I put it down. Very unfriendly.

I have been a Safeway customer for over thirty years, and this store has to be the absolute worst one I have ever been to. The entire staff is slow and just plain lazy acting. I believe this stems from the managers as the one I spoke with could of cared less about my concerns over the service I received. This is especially upsetting since this store is literally two blocks from my home, and my review is only posted after nearly a year of consistently bad service. When Winco Foods comes to Tucson Safeway will get a taste of real service.

Just about 9 minutes up the road from my place, this Safeway is certainly a few notches higher than the SW on St. Marys– SERIOUSLY. While the folks at the St. Marys store are much nicer, layout at this store is much better. Product selection in general is a a notch higher too. Unfortunately, there’s not much in the organic department and I personally wouldn’t buy any fish here, but this store is convenient to have nearby when in a pinch for a few necessary items.

Stopped at Safeway at 8 AM for a few items and when I arrive at the only lane open there were three people already waiting to check out. Thinking to myself they would open another lane as more people were coming… they never did. As I was shopping I saw many employees singing with the music in the store, restocking shelves and mopping floors throughout the store. As I was waiting in line to check the manager came out of his office with an empty plate of food that he threw in the garbage which I assume was his breakfast. He looked at the line of people and just walked back in his office and did noting. When I finally made it over 15 minutes later to check out I asked the cashier why doesn’t she call for back up? She said «I would, but they never send anybody to help». I would say that is poor management. When I finally left the line was already five deep and still only one lane open. It’s sad because I’ve noticed this is an ongoing complaint with this Safeway. Maybe they need new management.

OK I admit, I am more of an Albertsons guy. Or if I find myself willing to drive towards the middle of town, I prefer even more to swing by Sprouts (formerly Sunflower). But to mix things up, I’ve been checking out this Safeway a bit more lately.
Yeah, in order to get the «deals», you need to have a Safeway membership card. These are free to get, but mean they are watching what you buy. So if that bothers you, best try going elsewhere. That said, I have been very impressed with some of the deals offered when using the card. These are significant savings! I mean, significant enough that it might just keep me going back. It might even help me forget that big brother is watching my every purchase.
Still, I can’t help but compare it to my staple – the Albertsons just down Silverbell. Safeway just feels a bit more crowded. The aisles aren’t as open. Not a big deal really, it just doesn’t feel as pleasant to me when cruising through with a full cart, including the little baby in the seat.
The other issue I’ve noticed is that the cashiers don’t seem to be nearly as friendly. Don’t know, maybe I need to give them longer, but I just haven’t gotten the smiles I get at Albertsons.
OK ok, I know it’s not fair to compare. But it’s what we all do everyday when we choose where to go and where to spend our hard-​earned cash. Do I think the deals at Safeway are better? Absolutely! But are they worth it when factoring in the general level of human comfort I feel elsewhere relative to here? Not positive yet. Does that even matter? Maybe not to you. But if you get what I’m saying, then, well… you get what I’m saying. And if that’s the case, then hell yeah it matters!
For the time being, I’ll stick with my staples. But don’t get me wrong Safeway – my little exploratory experiment is far from complete!

This is a Safeway, so you pretty much know what to expect. A ton of choices, and some pretty good quality food.
My problem with this one is the smell. We were in here yesterday and all the air coming out of the vents kind of smelled like trash. It was so bad we skipped out on the Starbucks we were going to get in the store after we checked out because the smell was really getting to us.
Additionally this one has a roving sample lady, and she’s kind of aggressive. I love a good hummus sample, but I want to go to it, not have the sample track me down in the checkout line. The cashiers were even joking about how she pressured them into buying a $ 5 cake the other day because she’s so good at her job. I suppose she is, but really it’s kind of off putting.
I think I’ll stick to other grocery stores in the area.

I come here practically everyday! They have the nicest staff they are will to help you find anything you need. If a line has a lot of people in it they open a another line so you don’t have to wait forever!
Their Starbucks is one of the best since Torey works there she makes a good black and White mocha. Their bakery is also so friendly to they always have HOT fresh bread and they will slice the bread for you with a smile on their faces! This one of the best Safeway’s in town!

Bless this Safeway! It’s miles better than the dinky one located a tiny bit closer to me, but so worth the extra 8 minutes in the car. The produce and meat always look better, the store itself has a better layout, and I find the staff to be really friendly. On my last visit the sweetest woman from the bakery department was passing out little cake bites from a cart, wheeling it all around the front of the store. Adorb! I’m going to work on getting JD to this one, it’s so much better than St. Mary’s.
Know Before You Go: Tamale lady! Ok I haven’t figured out her schedule, but she’s there, and she wants to sell you tamales out of her car. Let’s figure out her schedule and give the poor woman a Unilocal page. She could benefit from the positive word of mouth!

What to say… its a your typical grocery store. Its generally clean and well stocked. What we like about this Safeway over the other grocery stores in the area are…
1) the florist — they always have a wonderful array of cut flowers of varying prices ready to tack back to brighten up your home
2) the butcher block — the gentlemen working back here are so knowledge and always willing to get you whatever you need cut/​repackaged/​resized. They also prep great restaurant style meat cuts ready to bake. It’ll look like you slaved in the kitchen when they’ve done all the hard work for you!

I did write a complaint to this Safeway and all they did was respond w/​apology and that they’d talk to her. Ha, doubt it. But, I did go back w/​receipt to cust service and got the 3^rd bag of brussel sprouts for only .50:) Nice lady at the cust service desk. I still say the Safeway brand of baby brussel sprouts and especially the cheese bagels at the bakery are the best anywhere! I love to get the dozen freshly made bagels (larger and cheesier than the prepackaged at the bakery area) for a discount and freeze some. YUM!

Extraordinary long lines. My ice cream melted as I waited in a long line, and I felt like I needed to eat it in the line as I waited.
In other news, they had Silk coconut milk and Oregon peppermint chai which I have not seen anywhere else. So props to Safeway for carrying new products and also having cool to-​go meals.