I absolutely love the customer service at this location. The gentleman who works almost every single shift is friendly, remembers your name, and I absolutely love the drive up service. Today while picking up my clothes he remembered a funny story about how I ripped my skirt and commented on it as he was bringing my clothes out to my car and put them inside for me. This is the best dry cleaning service in Tucson, in my opinion. great hemming and alterations services too!
Ryan H.
Évaluation du lieu : 1 Tucson, AZ
Someone didn’t show up for work this morning. If you believe what is posted on the front door of the store(and on the website), this place should be open at 8:00AM on Saturday morning. I was just there and nobody was home. Hopefully they’ll be open later today so I can pick up my suit, as I am traveling out of town later today. Inconvenient.
Aaron R.
Évaluation du lieu : 1 Tucson, AZ
Decided to try Sparkle because I got a 50% off dry cleaning coupon from them in a Tucson area fundraiser book. When I attempted to redeem the coupon they informed me I needed to bring the coupon at drop off & could not acknowledge it at time of payment. When I calmly said I’d be taking my business elsewhere they were rude so I will follow through with my promise to go elsewhere.
Ivette O.
Évaluation du lieu : 3 Tucson, AZ
The service is ok and I have had two shirts ruined-without replacement. I mostly use their ironing/pressing service. I only dry clean if Dryel fails me.
Colleen G.
Évaluation du lieu : 1 Phoenix, AZ
Don’t use Sparkles! unless you want to deal with them ruining your clothing, not taking responsibility for it, and still trying to make you pay for the dry cleaning which ruined your clothing. I took 2 cashmere sweaters to sparkles, and not only were they unable to get the stains out, which the associate led me to believe they’d be able to do no problem, my clothes came back worse then they started! Not to mention, when I politely told the regional manager that I simply would like a refund for the service, he got extremely rude with me and refused. I had to speak to the owner in order to get a refund. Also, they ripped a blazer of mine, which they fixed for free, but I was still charged for the cleaning. I will never be returning to sparkles, needless to say.
Brooke R.
Évaluation du lieu : 4 Bay Area, CA
Dry cleaning seems to be the one area that Tucson has the bay area beat on(that and taxi prices, but the quality of cabs in the bay area is so much better than in Tucson that I hardly mind the inflated price). Sparkle Cleaners was my go-to place for all those Eller suits that needed to be dry cleaned. The stores are tidy and the prices are reasonable. They’ve never ruined any of my clothes and they’ve always had things ready when they said they would be.