Sparkle Cleaners

Same day turn around is incredible. Always friendly and on time.

The hours of operation are getting shorter so they get 2 stars for that. I have cleaning done every two weeks (for a few years now) and have had no problems. 5 stars for that. Good, friendly employees. Solid 4 stars

What a disaster… I had been a loyal customer mainly due to the location of the cleaners. I have a VIP bag and dropped of my clothes knowing full well that I had 12 shirts & 6 pants, enough for their 3/​for discounts. I totaled up the charges– 3 shirts for $ 5.70*4=$ 22.80, 3 pants for $ 10.95*2=$ 21.90…so $ 44.70 was what I was thinking & the bill was over $ 59!!!
I asked why it was so much & Santiago, the king of smirking & bad attitude told me that they had to dry clean some items & that dry cleaning was 3/12.95. I was then basically told that if I wanted my clothes that I would have to pay the amount on the bill. I asked to speak to the manager & they called him & gave me a $ 3 discount.
I told them that they were losing a customer for life & Santiago once again smirked and was happy to be rid of me & my business, forever.
P. S. I went to Shaffer Cleaners on Campbell & they signed me up for their VIP service which includes home pickup & delivery. So much for the Sparkle convenience factor.

Although this is not my first choice for dry-​cleaning it is my mother’s choice so I that’s why I tend to go here they are rather expensive and sometimes when I pick up her items they do appear as if they were not pressed very well. Personally I would select a cheaper cleaners especially if the work is not going to be is great and up to standards. Although some items that she had especially expensive dress they actually did a pretty good job that’s why I’m in a go ahead and give him three stars.

These guys are great. I’m very happy with the clothes I picked up and they even let me pick them up 20 minutes before opening! Nice staff and convenient location next to the tailor.

Obviously I like this spot and yes it’s expensive, but i find that generally speaking, dry cleaning is expensive. So, given that they’re entirely green which can’t be cheap for them to operate, I understand that they might be more expensive than other places. My clothes is always treated with care and perfection. They won me over when they managed to remove half a jars worth of tomato sauce from a silk Ivory dress. I thought the dress was doomed, but I gave it a shot and they delivered! I’ve been taking my clothes here for about six months and the service and staff have been super great at this location. They have a popcorn machine too. Need I say more? Yep. It’s locally owned. They offer a student discount too.

Dropped off the two dress pants off and I just learned that this place is pretty so EXPENSIVE! More than $ 11 for the total for two pants! I think it is ripped off. I don’t think I would ever come back. This place is located in a nasty enivornment.

I RARELY give one star to a business, since I think that it’s to harsh! BUT I am going do to so for this location. I had such a good experience with them last time that I thought I would use them from now on. WRONG!
Day 1:
So here’s how it went down, I dropped off 3 items of clothing on a saturday morning, the man behind the counter said they would be ready by 3pm that day. I ended up not picking up the items till monday.
Day 2:
So I walked up to the walk up window and a lady asked for my ticket and I gave it to her, and she went back in for a minute then came back out and said «The items are not ready.» I told her I had dropped them off on saturday and repeated what the man said about being ready on saturday. She then mumbled something and went back in and started looking for the items again. I could see her in the shop just wondering around. Next thing I knew the same gentlemen who help me on saturday had my tickets in his hand, and said he can’t find the items. When did the switch happen? I thought you were suppose to follow through with customer service, and not get passed on to other employee’s.
After what seem like eternity they finally found 2 of the items and told me they couldn’t find the 3^rd. And that he would call me that evening because he knows its around somewhere. I still had to pay full price for the 2 items no discount, but I wasn’t upset with that I was upset because I wasn’t leaving with my original items. And I got passed off.
DAY 3:
I return and they proceed to tell me they tried calling me but I got no call, and they Lost my item «We can’t find it.» Now what am I suppose to do? The gentleman told me he would call once they find it. That’s not an answer I want to hear.