Walgreens

Went to the pharmacy to seek assistance for a billing error in Houston earlier in the week. (I’m traveling for business.) The pharmacy manager could not have been more helpful. She investigated the problem, assessed it and have me clear guidance on how to resolve it with the originating store. Though the problem was absolutely none of her responsibility, she was amazing in helping to address it. If I was locks, I’d have a new pharmacy.

The pharmacy is very slow and they can’t manage their inventory. They often run out of prescriptions. I moved here from out of state; this is the first time I’ve had a location regularly not have prescription in stock. The people seem nice, but they are failing at the fundamentals., getting people prescriptions in a reasonable time frame.
Running out of bananas at the grocery is understandable. Regulary under ordering medicine to increase profits seems unethical IMHO.

Great service, I use them for my prescription. They take care of your insurance and I have never had any issues getting my medication promptly and correctly. The people who work there are vey courteous and helpful. I highly recommend this place.

Love the upload of photos on line and getting them printed at Walgreens. The employees are always friendly and very helpful. I love the fact that when the registers are full you can go to the cosmetics or photo counter to pay for your purchases. They have a great selection of movie candy.

There’s really no point in reviewing a Walgreen’s other than the fact that I HAVE to tell you this story. .. .
So, I’m paying at Walgreen’s and there’s a sign at the register stating something like «if we don’t offer you the special, you get a free water bottle». Something like that. Here I have to say that I know that it is completely trivial of me, but I love seeing signs like that. I don’t care about the $ 1 water that I could win, I just like seeing if the employees actually do it, and well, I like to win something. .. anything. Anyway, the person before me was offered Orbitz gum or something else that were each 2 for $ 1 and told that that was the special. He said no. My turn. The cashier says hi, I say hi and she proceeds to scan my purchases. No offer of gum or anything else. I’m about to leave but I stop and ask if that sign was still valid.
her: uh, no
me: no?
her: well, yes but no
me: yes? no?
her: yeah, I guess
so: so, I get the free water?
her: I suppose you do. It’s just sometimes it doesn’t count
me: I’m sorry?
her: I didn’t think you spoke English
me: Excuse me???
her: I didn’t think you’d understand, so I didn’t offer
me: so that sign is conditional? it only applies to certain people?
her: let me get your water
me: no thank you. I don’t need your free water
I left there confused. Why would she assume I didn’t speak English? I hadn’t talked to anyone and even if I had, it would have been in English. Even if I didn’t speak English, no free water unless I did? WTF? I should’ve just kept my mouth shut about that water because now I’m going to feel weird going there and I go there a lot. I’ll only go now wearing a «Yo hablo Eenglich» shirt or something.