FormLA Landscaping

The owner of the company read my review and called me to discuss the issue. She promised to address the issue by training staff to be more responsive and courteous to customers. I appreciated the call.

Wonderful job and very knowledgeable in low water and native plants. I actually had a small job done and these folks were so sweet and efficient that I’m now planning on a much larger job. Full of tons of amazing information I feel like a whole world of opportunities in native plants has been revealed. They truly want to understand your property and needs and take the time to help you understand different aspects of you own landscape. Couldn’t be more pleased.

I was planning on having a project done on my backyard and I saw a FormLA truck at one of my neighbors. I stopped to ask if they could come look at my yard and give me an estimate on my project. John C. Measured yard and we went over ideas of design. I was excited about the project and John said I would receive the estimate in a week. After not hearing from him I called and he said he was really busy and he’d email it to me the following Monday or Tuesday or he would deliver it in person as they were working right around the corner. Well, that never happened and called again. John said he was still busy and now it was another week. I asked him is the job too small for you because other landscapers delivered estimates the following day. He said they were not’ as detailed and efficient as they were. He also said he didn’t say he’d give me an estimate in a week etc etc, but he said he would try. That wasn’t true and now 3 weeks had passed and I never called again nor did he. I would never refer anyone to them. John was too arrogant and rude at end of our last conversation. Don’t bother even calling because there are plenty of really honest and courteous landscapers who would love to have the job. I found an outstanding one, good in all ways something that is lacking with FOrmLA.

Called to asked about their services and all i got was qualifying questions as if i couldn’t afford their services. i wouldn’t have called if i wasn’t planning to spend money. maybe it’s because i don’t live in beverly hills? customer service is horrible. it would have been a lot more professional if they just stated minimum budgets. wow, i felt disrespected. classless customer service. i can’t image how they treat their customers on jobs. good luck if you decide to go with them

A+++ company ! From design to installation to clean up, Form LA was a dream to work with. Cassy and Kirk listened to my wish list and goals and took my rough ideas and created a dream backyard from scratch. Their design was amazing and their crew that implemented it was flawless. They took a weathered and run down yard area and transformed it to an outdoor oasis. All our family and friends love the end product and thank you for a job well done !

We would never know how good they are as they never had a designer call us back TWICE! My husband and I recently bought a large property. We had A LOT of things we wanted to do. Outdoor lighting, built in bbq, new landscaping, vegetable garden, new driveway, etc. We called once and they said they would have someone get back to us. A week later, no response still. We called again and my husband asked if they were too busy for new work. They apologized profusely and promised to have someone contact us. 3 weeks later, again, no response. We give up. FormLA loses. We contacted another company and within days, a designer came to our home, took pictures, asked us questions and we meet them this week, in person, to discuss design ideas. I would never do business with a company that can’t even call you back! I can only imagine the frustration we’d have with reliability. Thanks FormLA for showing your true colors before we gave you thousands of our hard earned $$$$!

WOW is all I can say. They are such a super company to work with. After spending 5 years of doing cheap-​o landscape work and throwing our money away, my hubby and I decided to hire Form LA.
They did a retaining wall and hillside plantings at our home in Pasadena. The wall is absolutely perfect. The workers showed up on time every day. They clean up after themselves. The plant selections were well thought out and low water, low maintenance, won’t deteriorate our hillside, and the deer and rabbits so far are not eating the plants… yippee!
I won’t tell you they were inexpensive– It was not an easy decision to hire them. However, I feel like we got a great value for the level of service they provide– which i’d refer to as absolutely spectacular. I love looking at our beautiful hillside and would do it all again in a heartbeat.

Form LA is great! We initially heard about them through a friend who had been using them for a while. Our first project was just a little update on the back yard — we have a very heavily landscaped yard, but had some holes where plants had been dying. They came through and put in plants that were better suited for those spots (mostly in shade). After that, we moved to using them for ongoing maintenance and have been really happy. They come every other week and prune everything naturally. They regularly fertilize and monitor the watering to make sure that we are not overwatering the lawn or beds. On short notice, they have also added things like mulch, gravel or additional plants for any open spots. Once you sign up with them, they will assign someone to support you and coordinate the visits — you can easily reach them by phone or e-​mail anytime, which makes changes/​updates really easy to make.
We are moving soon, but look forward to working with FormLA at our next place!

We called around to several landscape architecture businesses in LA. We discovered FormLA and had Cara (a horticulturalist) come out and visit our place. We have a small balcony and we wanted plants to hide the view of the alleyway.
Cara came out and saw the area, took pictures and then emailed us some ideas. She listened to our ideas and our style and designed the plans based on what would work, as well as what we like. We agreed on several plants, grasses and succulents in large pots. Her team came and put everything in a few weeks later. Cara then returned to make sure that I wasn’t killing the plants (as I told her I have a black thumb).
It’s 7 months later and the plants are as beautiful as ever. Thanks Cara!!!