Aerie

Dear Aerie,
Please take a look at the staff you had for my initial review and what you have now. They are exact opposites.
I dont know what happened but the staff before was friendly upbeat attentive helpful and bubbly.
The staff now? Not so much. They dont engage with customers. They are not friendly, definitely not bubbly or upbeat and will help only if you ask for it.
Very disappointing.

They are all super Seattle sweet. Thanks crew for helping me select my best friends Sofie and Sunnie.

I visited this store today with my daughter. I just wanted to give a shoutout to the three lovely girls who helped us. I only remember Jamie and Megan… I cannot remember the other girls name. They all went above and beyond normal customer service! They were so very helpful and friendly without being pushy. I overheard them helping other customers as well and some of those customers were not too easy to deal with but, all these girls were smiling, helpful and friendly. They make us want to come back! These girls are awesome!!!

This is the only Aerie in the Seattle area (the tiny corner of the downtown American Eagle store that calls itself Aerie is a joke). If it didn’t exist, I’d be hauling my butt all the way to portland to buy things. Thank goodness!
And not only does this place exist, but it shines. I came in five minutes before closing one evening months back, and the lovely girls not only helped me by getting things in the right size and bringing me things when I was in the dressing room, she gave compliments, feedback, and we even talked about our daily lives.
She also let me in on a discount that was happening the next day.
Just phenomenal, phenomenal customer service here. They make you feel fantastic. They have the best attitude and they are never one bit pushy.
I look forward to coming here again and again. Great work, girls.
PS: The store is clean, large and well stocked. :)

The customer service here is excellent! The girls who work there are always super chipper and eager to help! I love the ribbon and tissue in the bag. I will definitely be coming back.

I love Aerie!
I’m pretty sure that this is the only Aerie in Washington, which works fine for me because it’s close to my house.
I love that this store is dedicated for cute bras, undies, pajamas, and comfy, lazy attire. They’ve got such a great collection; imagine the under garment section in American Eagle times 100. You can still use your All Access pass if you have one and you don’t have to feel weird about picking out the «taboo» garments because there aren’t usually many guys that go in there — unless they’re with their girlfriends, and then, what does it matter at that point? (He won’t be looking at you, don’t worry… otherwise, he’d get in trouble).
The bras run a little small, so try a cup size larger. And if $ 30 is too expensive for a bra, wait for their buy one, get one ½ off sales… they’re pretty frequent. Otherwise, a lot of their bras go on clearance soon after coming out (kind of like American Eagle clothing).
The customer service is usually great, but I wouldn’t mind it if they left me alone to do some browsing by myself.
I love stopping in here when I’m in the mall.