Napa Auto Parts

BAD SERVICE!!! GO TO ANOTHER NAPA!
I took a Napa battery to check. The lady tested I told me is dead. So I drop the battery to be charge and pick the next day.
Next day in the morning one of the employe say wasn’t plug correctly to be charge, so i back home and call 3 hours later the person on the phone told me: Your battery not work you have to buy a new one…
I bought this battery at another Napa store 3 or 4 months ago so was under 18 months Napa warranty.
The guy told me if you don’t have the receipt we cannot exchange, If I go to the store where I bought they may can find the receipt and exchange…
I went to the Napa store where i bough and they are check and told me nothing is wrong the battery is 100% charge.
WASTE THE TIME go to this Napa store…

Do not purchase items from this store if you value customer service or quality. They did not respect their own warrantee on a on a Napa brand auto battery. Service: I cannot speak for all staff members at the Tukwila branch; there were customers who appeared to be receiving good service, as they were making purchases. I was treated poorly by a sales representative named Ryan. I felt that he was disrespectful and unprofessional. I will not return to this store and I am disappointed that the merchandise I bought from Napa turned out to be defective, based on a third party evaluation of the product, and Napa did not respect their own warrantee on their own branded product. Beware of potentially discriminatory or selective ‘quality’ of customer service.

So, after having procrastinated for the longest time on replacing my burnt out license plate bulbs, I finally had the gumption to git ‘er done. The gentleman who assisted me was swift in his ways and found my item quicker than a pitstop.