Office Depot

This store is in kind of sad shape. Overall it’s clean, but there’s so little inventory that they’re storing empty cardboard on the floor. If you need a really common item they’ll probably have it, but I wouldn’t waste time coming here for anything else… unless you’re into bargain bins. There are several of those to rummage through.

Went in for printing on a Sunday about 45 mins before closing. There was no one else there and the guy said it was too close to closing to get it done before they closed. It seemed off but, I figured maybe he had some other projects. He said it should be done next day and they would call when it was ready. He noted the latest would be Tuesday. Monday came and went as did Tuesday. Called on Thursday and got the same guy who took my order. His response was, «I don’t see it here, I don’t know what happened? Let me call my coworker and call you back in 10 minutes». He never called back. Now I get to go somewhere else and hope they have competent employees, thanks for wasting my time Office Depot.

I like to do business with this location because it’s closer to home and they have most friendly and helping hands available when visited the store several times. However, not all employees have the same attitude when it comes to help out their customers. Today I visited here for an simple job but learned later that the person was too lazy to do the work he took in. So I came and thought they done. They were sitting on the same location. It turned out he didn’t do it. His co worker ended up doing his job and the job he thought I have to turn in 24 hours in advance it turned out it only takes 15 minute to do. I’m mad at this employee.
The one star is for lazy on his part and he was kind of rude and not friendly to begin with when I approached him at the counter for info. I hope he wasn’t a manager he sure lazy and buy time. He’s wasting my valuable time.
The tall gentlemen and the nice lady who work at the counter were right on with customers services when they are there. They were nice, friendly, and make sure their customers happy with their work. If you go there ask for them and you will see what I mean. Great customer services helping business moving forward. Simple rules.

Decent prices, good customer service.

I bought bubble mailers. They were a bit pricier than online but were priced as buy two get one free. So nothing awful.
When I went to check out I noticed that one of the staff members was standing around doing nothing. I assume they were taking a break, but they didn’t say anything when I walked in their direction.
The person who checked me out wasn’t particularly friendly and didn’t greet me as I left.
The smaller elements of customer service matter.

If I could give 0 stars I would.
I called the print center to inquire about a larger print I wanted done for my mom’s birthday. I wasn’t set on the size, as I wanted to see what would be the fastest large size they could print. Flexible enough to change my options depending on how my questions were answered.
DONT BOTHER DAVID
In summary, the person in the print center named David seemed very busy. Too busy to answer any questions but hungry enough to let me know he was about to go on lunch. Evidently, not eating gave him a massive attitude. Telling me it wasn’t his job to help me or answer my questions. He seems to have other similar complaints on Unilocal already.
If you care to read the awful convo, it is posted below. Thankfully I sat in traffic afterward and vented via Unilocal.
CALL TO PRINT CENTER
David: «hello hello?» (Busy/​rushed voice)
Me: «Hi! I’m calling to get some information about larger prints for pick up possibly today. I know you close at 7 (it’s now 6) so I thought I’d see if it was an option»
David: «I mean, I’m about to go on lunch and there’s no coverage so …»
Me: «ok, not a problem, just checking.»
David: «Well what did you even need?»
Me: «I needed a photo printed, about 2ft tall. But depending on another faster option I could change the height. What is your biggest fastest print?»
David: «So you don’t even know what you want?»
Me: «I want a picture printed as fast and as tall as you can, if possible.»
David: «okay, but what am I supposed to print? You haven’t told me!»
Me: «A photo. And I can email it, but I don’t want to send it if it can’t be printed tonight which is why I’m seeing what my options are.»
David: «You just sound indecisive.»
Me: «I’m a customer with questions. And you’re being kind of rude honestly.»
David: «I am about to go on lunch and I’m the only one here and there are other jobs that need to er done and it’s not my fault you don’t know what you want. It’s not my job to help you»
(In my mind: what in the world is this even?)
Me: «Okay. I don’t think this is going to be an option. Can I speak to your manager?»
David: «what the fu$*??? You want a manager? Here then…»
Manager arrives and is barely apologetic.
It was like I was being punk’d.
Still no Ashton …
I frequently use the Tacoma Office Depot print center and occasionally the Auburn one and those are both much better and far more accommodating. Next time I’m up north, I’ll pay the extra money to go to fedex kinkos.

This office depot near Southcenter Mall is a pretty good location. It’s close to Southcenter which makes it easy to get here, but it’s far enough away that the traffic is not quite so terrible.
This is a large location that is sandwiched between a Barnes and Noble and Total Wine. They have wide aisles that are always very clear, there aren’t any open boxes laying around or anything of the sort, the merchandise is always well stocked, and they have a large variety of a number of the stationary supplies — which is what usually brings me here. In particular their washi tape selection and their index card paper.
The staff the last few times that I have been in have been extremely helpful. There is one woman who is usually a little rude, and one or two others that are a bit awkward — regardless of that, they have always been very helpful.
While the prices are a little high — they sometimes have promotions for $ 10 off of $ 30 or $ 10 off of $ 40 so make sure you scour the internet for those before you head over there.

Terrible customer service, 5 employees complaining about being overworked standing around doing nothing not helping customers. Discussing partying previous night

I came here to get school supplies and everyone was so friendly. Staff are always asking if you need help and guide you to the correct location. For the most part, all the staff knew where to locate all of my items.
I like that they have a large variety of item but the only time I would go here if there are deals. This place can get quite expensive!

I’m shipping 2 big teenage mutant ninja turtle toys to atlanta. On a sunday. Not only was Mili super helpful he kept his composure while bank of america declined the charge, texted me for confirmation, which I gave then 5 mins later STILL declined the charge! Had to use another card.

I am mad that I have to give these incompetent people even one star! 20 minutes to fax a document and then they missed a page. Took it over to a vet rude checker and she left me standing there while she took someone at another register. It’s not rocket science!

Great Customer Service!
We were at the store towards the end of the night looking for a desk and chair. Employees came up to us asking if we needed any help. Then, when we had questions about the size of the boxes that the items would come in. They were happy to bring them out and show us.
Everything was quick and with good attitudes.
Reading the past reviews… They must have switched up the employees… I was very IMPRESSED and I am PICKY!

I’m not sure why all the bad reviews. I’ve been here a few times to scan and make copies at the copy center. I’ve had nothing but good experiences. The sales people are all very helpful.

Why don’t they just say, «We don’t want your business» when the guy in the dept you want talks with you. I call to get a price on a battery for my laptop. He said, we don’t carry them, did you look online? Well, no. I called you. Then he needs the actual part number of the battery (the extended life one I don’t have but would like to get) so I don’t have it.
I called Staples, within three minutes they told me a price –eh, and I wasn’t asked if I looked on line and I didn’t need the friggen part number.
Don’t go here folks!

First I hope Office Depot Corporate reads Unilocal because this is written as a service to Office Depot. Second, reading the prior reviews here inspired me to return my purchase and decide never to support this company again. Third, I don’t think Office Depot makes money off of people like me, they probably make money off of corporate purchases, so why don’t they save money and close all their retail stores. (Store employees, you deserve to work for a better company.) Finally, the trip to Staples in Renton at the Landing is worth it.
Suffice it to say that I’ve been repeatedly dismayed by the service of this store. Even the store in fancy Bellevue doesn’t raise the bar. I never bothered to say anything before, but I feel it’s my duty now as an American consumer to speak because the competition is so fierce out there, and customer service is now a finely honed branding art that my heart bleeds for stores such as Office Depot who are clearly so behind the curve.
My most recent and final sad experience at Office Depot in Tukwila involved the underwhelming performance of both the sales person (young kid who perhaps has left all shopping responsibilities in his life to an adult figure) and the regent store manager (fully formed adult who looks like he has the capacity to know what it is to BE a customer). That manager meant well, but he didn’t know how or wasn’t authorized to let me know I was valued and to offer me something to win me back as a customer. I literally asked him to win me back! But he did nothing. That’s just sad.

I think I saw a tumbleweed roll through here once.
On a serious note I don’t go to Office Depot for more then the basic things — paper, pens, maybe look at a computer chair. It does give a sense of going out of business because while everything is in its place there is very few people. Despite the vacancy they don’t keep the store immaculate which they could very well do considering how dead it is. Their demo computers don’t always work, desks have broken shelves, and their displays are maintained well.
If you’re looking for a quiet atmosphere and nonexistent sales people then this is the place to be!

This place sucks. I was interested in this deal:
(expired now). I called the store and let them know I would not be able to make it by EOB on ²⁄₁₉. The person I spoke with said «as long as you place the order online, the inventory is yours». I ordered (2) of these (on ²⁄₁₉), the Office Depot website said they were in stock. On the afternoon of 2/​20, I went to the store for pickup. After about 10 mins of waiting at the counter, the rep came back and said «we only have 1 in stock». I guess online ordering is pointless for Office Depot, wont be back.
Fry’s FTW! Its not that far away, and they had a bunch in stock. The manager even approved the price match for the sale price.

Worst Ever. No, really. Usually Office Depot is bland but acceptable, somewhat overpriced but well-​stocked.
This store felt like one going out of business. There were four staffers that I saw; two at registers, one dude in the copy center, and a manager type. I tried to get the attention of each of them and they completely ignored me, like I was invisible. I finally waited in the checkout line to ask my question and she sighed audibly at being forced to look something up for a customer. Wow.
The store was about 15 degrees warmer than the outside temperature, which was 43 °F. How about some heat?
They didn’t have the product I wanted, and the cashier gloated when she said, «that’s an online-​only item… do you own a computer?» What the hell? I’ve been using computers longer than she’s been ALIVE, the snotty little brat.
Do not waste your time or energy on this store. They don’t deserve your business.