I used to come here all the time — UNTIL we grabbed a sandwich on our way home(30 mins away) only to find a rotten tomato and a piece of ham on my sandwich(you know, the part that you can’t even bite through!) Soooo… I called the store and told them about it. They told me I could bring the sandwich back(«it’s policy») and get another one. Who on earth would make an hour drive round trip for a sandwich? I explained to them what the problem was and where I lived, but they said I was«S.O.L.» YES! those are EXACT words(or abbreviation for ShiH Outta LUck). So I just called corporate and let them know that this place puts rotten veggies and bad meat on sandwiches and does not even try to make a reasonable consolation with the customer. All in all, I got a NiiiiiCE gift card to use at another location(on the loop by 5th) and that sandwich was de-lish! By the way, ANGELA, who is the rotten veggie, bad meat, sandwich maker who sits on a high horse(because she’s a sandwich maker) made a rude comment before leaving the store. I’m a diabetic and politely let the lady at the front know that the diet DP and diet coke were out of flavor and her response to the girl — «Tell them to get something else». Would you like me to fill my glass will some sugary rootbeer grouchy lady because you are too rude/lazy to change them out? I think not. I hope this lady’s future at Schlotzky’s is short lived because if you think you are superior to paying guests when you work in a restaraunt, obviously you’re in the wrong business. Go scoop some poop and then maybe you’ll have reason to have an attitude.
