Garden Inn Suite

No doubt the worst hotel I have ever been in. We did not receive the larger room we paid for. Instead we were given a small room and they did not refund us for the difference despite me arguing and calling for several months after our visit. The staff were so disorganized it took them 40 minutes to check us in and find our reservation although we were the only people in line! The staff were very rude. The room was disgusting: broken furniture, no fire alarm and smelled like smoke. It was very dirty: stains on the wall, floor, shower curtain, light shades and sheets. We canceled our stay early and did not get a refund even though we expressed our dissatisfaction with the condition of our room. This place is a joke of a hotel. You would likely be more comfortable sleeping in your car than in this dump!

Smokey rooms (even the smoke free rooms). Great customer service, but the building was just badly in need of a complete renovation.