Should have checked the reviews before going to the place. Ordered a small pizza and was told it would be 15 minutes. When I asked about it after 30 minutes they just put it in the oven. Left without a pizza after waiting a few minutes more. The cashier was kind enough to go to the kitchen and check. But the waiter was just rude. Stay away.
Dansel J.
Évaluation du lieu : 5 Union City, CA
Don’t have any bad experiences the three times i’ve been here. good pizza for a great price if you buy on monday/tuesday. always get the mountain size pizzas and they come out great. they’re also not stingy with the toppings, which is surprising.
Shey P.
Évaluation du lieu : 1 Fremont, CA
Never order delivery from this place! They said that order should be ready within 45 minutes! I ordered specifically coz its convenient and since i will pay extra bucks for delivery from the comfort of my home, I can just wait for it! Promising but un true! Unacceptable! They delivered our pizza 2HOURS later!!! Our pizza was COLD!!! Ridiculous! We could not even enjoy the pizza and after waiting for it 2 hours and I called them regarding the issue the Manager could not even do anything! I will not even be here posting this comment! If i was satisfied it will be a handful of Good stuff but OH man I wish I can Give them negative star! I could have gone to Dominos and maybe there delivery is much better! Will never order from them again! I will spread the words to all my friends and companies I know!!!
Temi M.
Évaluation du lieu : 5 Hayward, CA
I was at Mountain Mikes in Union City on Aug 4. I was very impressed with the restaurant in every way. I got service quickly, got my pizza quickly, the pizza was made and baked perfectly. The service at all times while I was there was efficient, friendly, and professional. The 40% off pricing on Tuesdays is a great bargain. This is the best Mountain Mikes I have been to I will definitely return. Temi
Anthony L.
Évaluation du lieu : 3 Hayward, CA
Hm, can’t say I experienced any of the negativity in some of the reviews I’m reading here. Came in and order one of their house special pizzas. The kind gal at the register even discounted our pizza because mountain mikes had a coupon special(I didn’t have one or mention it). Very nice of her. Pizza came out sooner than the 29 min wait time I was given. Pizza was excellent. Good bread to sauce to topping ratio.
John E.
Évaluation du lieu : 1 Union City, CA
Well — all good things come to an end. I have ordered 6 pizzas online with no problems at all. They arrived exactly the way that I want them, delivered by a friendly driver. Well tonight I ordered pizza #7(the same way I always do) and after 90 minutes — no pizza. I called and after 10 minutes I finally got through after many times being funneled into the fax line. «The web site is handled by the corporation. Someone should have called you to let you know that it would take at least 2 hours to get a pizza)» — said the kind lady She let me know that my pizza is sitting in the«warmer» waiting for the driver and to call her if I have any problems once the pizza finally arrives. Well the pizza arrived after 2 hours and 20 minutes! It’s near cold, chewy and they also screwed up the order. The driver was so apologetic– a real pro in his handling of it. He’s insisting that the manager call me to make it right. We’ll see. So sad to see this screw up. Great product(flavor and quality of ingredients). It’s just another chain with poor management. So typical these days.
Denise Z.
Évaluation du lieu : 4 Union City, CA
I love mountain mikes. The pizza is always good. I don’t mind waiting for it so I usually come in order and eat there. The salad bar has been kept very clean and stocked everytime. The girl at the counter saved me money… I don’t know her name but she had a tattoo with words on her arm. The way I was ordering the pizza would have cost me way more than what it ended up being. Great customer service!!! The tv was not just on sports, which was awesome. The tables and floors were pretty clean. Plates were cleared really quick once people left. And the counter girl asked if I wanted a box without me even having to go up there. Thank you mountain mikes for excellent service and deliciousness. I highly recommend.
Vlad Z.
Évaluation du lieu : 2 Union City, CA
The pizza here was pretty good but the restaurant was really, really dirty and messy. The girl who helped me behind the counter wasn’t exactly rude to me, but she was far from pleasant. The manager, who i dealt with later on was very nice, but aside from her no one seemed to care about anything other than when their shift was going to end…
Yoharick V.
Évaluation du lieu : 5 Fremont, CA
I love this mountain mikes! Whenever I do a pick up, everyone behind the counter always greets me with a smile. I had never ordered for delivery, so I wanted to see how long it would take to get to my house. It took the driver around 45 mins, just like they said it would over the phone. The driver was very polite and brought me a good amount of cheese and peppers we had some small talk over our dogs and he was on his way. It was an overall good experience. I recommend for both pick up and delivery
Mye Y.
Évaluation du lieu : 1 Union City, CA
We ordered our food at 8:10 and just got our pizza(8:54pm). The girl who brought us the pizza didn’t apologize or anything. She actually didn’t say anything at all. The service here is pretty terrible and the food is pretty much the same. Go to Bronco Billy’s.
Reyson S.
Évaluation du lieu : 1 Union City, CA
The guy on the phone had horible customer service. When I asked if there were any deals(I knew Tuesdays were 40% off) he told me to just make an account online and check. I need to make an account for you to tell me a special that you get as a walk in customer? I waited 20 min and went to pick my order. Only to find out that they forgot to record my order. Horrible customer service and worse organization. Find better people to man your telephones.
Raquel I.
Évaluation du lieu : 1 Financial District, San Francisco, CA
We came in around 8:30pm to order a medium Hawaiian pizza! I specifically says I want it in a THIN crust! How hard is that!!! And lo and behold when we got home it’s on regular crust! Sooooooo disappointed! I will never go back nor recommend this place! Order takers should PAY attention to customers orders! Simple as that! 100% thumbs down
Korina D.
Évaluation du lieu : 2 Milpitas, CA
Their online ordering isn’t always available. I phoned in my order and asked the gal(who spoke like a G) for plates, and I paid extra for ranch. Delivery guy didn’t bring plates or ranch. I even tipped him $ 7. 2 stars because the pizza is good. Terrible service though.
John W.
Évaluation du lieu : 4 Hayward, CA
Let me tell you I just got back home and there’s a ton of people in there. I could kick myself for not stopping in years ago. While waiting to pay I did happen to notice a note written on a board that mention something about a party of 30 people in a few days. Who would blame them it’s a relaxing atmosphere here big screen TV’s included.
Jimmy W.
Évaluation du lieu : 3 North Las Vegas, NV
The wings aren’t very good. They just like the ones I buy from CostCo but the pizzas are really good and fresh. Every Monday and Tuesday pizza and wings are 40% off.
Kailene M.
Évaluation du lieu : 4 Union City, CA
After my last experience at mountain mikes I went back again and this time it was much better. Everyone was very friendly and my pizza came out in about 30 minutes. Which is good considering I ordered two large specialty pizzas. This time I went in about 4 ish and it wasn’t as busy as the last time. I will continue to go back when I have the chance and craving pizza. If you have ever had a bad experience here I definitely recommend giving it another try. The pizza is definitely worth the wait.
John P.
Évaluation du lieu : 4 Hayward, CA
Food: The pizza was great as usual! We come here every once in a while and the 40% off Monday and Tuesday makes it a greater deal! Customer Service: Of all the time we come here, this was the first time that the food took about 45 minutes to get to us and we we’re Starving! They explained the reason why it was late though so it showed great customer service!
Liv A.
Évaluation du lieu : 2 San Francisco, CA
I never had Mountain Mike’s Pizza before… until last week. The company ordered it, which was nice. They didn’t want the worker drones to starve. However, I was left unimpressed with the quality of the pizzas. I tried slices of the vegetarian and Hawaiian pizzas. I thought the pizzas didn’t have enough marina sauce or cheese, but it was very doughy. There’s also no crust on their pizzas… seems incomplete to me.
— Veggie Pizza: Very disappointing as there were lack of variety of toppings. It was supposed to have mushrooms, black olives, bell peppers, artichoke hearts, and fresh tomatoes. However, it was mostly just black olives and tomatoes. — Hawaiian Pizza: Also lacking in quantity of toppings. It definitely needed more pineapple. Overall, I would rather have more topping on my pizzas any day. However, Mountain Mike — I’m just not that into you.
Teena P.
Évaluation du lieu : 1 Richmond, CA
If I could choose zero stars I would. I made three different attempts to purchase a gift card as a Christmas gift. First time was a spontaneous drop in, no success. Second time a day later, I stopped in after going to Lucky, no success. Third time I called ahead, no success. Why three strikes? Because there needs to be a darn manager on duty to sell me the freaking card. Weak! All three times, she or he was out and the staff had no idea of their return time. With that type of restrictive situation, I decided not to try anymore. I am choosing a different establishment to patronize for a gift card.
Ann L.
Évaluation du lieu : 3 Fremont, CA
This Mountain Mike’s used to be Hollywood Video across from Lucky’s. We went because on Tuesday they have 50% off pizza. Got there about 6:15pm and the place was busy, but there was still lots of room in the main dining room so we went ahead to place our order. We got a Large pizza which is 14″ regular price $ 23.99. ½ Veggiemore & ½ Mt Everest(Combo). B. wanted the All-U-Can-Eat Salad bar $ 4.59. He ate 2 plates worth of boring salad, potato salad, pasta salad, raw broccoli, beans, etc. & dressing. Fountain drink $ 1.99 — Pepsi, Diet Pepsi, etc. Pizza came out pretty fast, nothing special about the pizza. My bill $ 23.99 + 4.59 + $ 1.99 = $ 30.57 + evil UC sales tax of 9.25% = $ 1.72 = $ 32.29 they took off $ 12 = $ 20.29 Charged it. They didn’t have take-out menus when I went, but they have a website Without prices for the pizzas so I’ll list them here: Small 10″ $ 13.59 M 12″ $ 18.29 L 14″ $ 23.99 Mountain 20″ $ 36.29 Lunch buffet M-F from 11−2p $ 6.99 Dinner Buffet on Wednesdays from 5−8pm $ 7.99