McDonald’s

I have lived in this area for 5 years. This is the closest McDonald’s to me and I will go out of my way the extra 3 miles to not get my order screwed up. WORST McDonald’s ever!

Usually stopping by late afternoon or evening, I have always gotten hot, fresh food. Sometimes a wait, but we’ll worth it.

Absolutely THE WORST McDonalds I’ve EVER been to! Went through the drive thru at about 11:45pm ordered fries, coffee, cookies and a mocha McFrappe. Pulled over and parked in there lot to talk to my husband. My husband opens his coffee lid and it’s not full, I take a sip of my frappé and it’s like WATER! Usually I just suck it up when McDonalds screws up my order but my husband trying to be a knight in shining armor offered to get me a new one. We went back to the drive through window and told the lady it was runny. The girl at the drive thru gave us the biggest attitude and said there’s nothing I can do about it. My husband asked her to return it so she said ok, took the drink and disappeared. A minute later the manager (Dan) came to the window very angry and REFUSED to make a new one, give us the drink back OR refund our money!!! When my husband tried to reason with him he said I’m only going to tell you once leave or i will call the police FOR TRESPASSING!!! I am in total shock! Never had this happen to me anywhere before! The police came and we made a report. Additionally, as luck would have it we have it all on recording as we were discussing matters regarding our small business prior to the return. As a business owner I know that customer service is everything! Unfortunately this McDonald’s is at the bottom of the totem pole on that one. Dine here at your own risk! #mcdonaldscomplaints #danisahorriblemanager #mcdonalds5389eatatyourownrisk

Very good food and my friends and I come here very often. The staff is usually very kind and takes our orders quickly and getting us our food in good time. I’ve never received the wrong order or had any problems.
Ever since they added the second drive through lane, the drive through has been much slower than previously. When the place is crowded the young cashiers try their best to serve everyone in a timely matter. If there is a lot of children in the play place, it often gets very loud. Overall a clean and modern McDonald’s with great food.

This is the best mcdonalds in the area. The one on 59 is slow and rude, the one in walled lake is even slower and the one in waterford (the biker one) is just okay.
Hot fresh food, fast service and friendly people. My family has come here for years and the management here has the right system down

Our food was given to the customer infront of us. He came back and got his correct food and they gave us our food that the other customer had opened without replacing anything. As far as i know youre supposed to replace the food even if you get it back from the wrong customer and then they almost didnt give us our drink. Go fuck yourselves mcdonalds

Pretty typical McDonalds, but a bit slow with the service.